2/10 - 너무 별로예요
Christin
연인과의 여행
2025년 7월 21일
I had booked a room for my boyfriend's birthday through Expedia and soon after called the hotel about a few things, and the staff confirmed the reservation the night before our reservation. then the morning that we were leaving--we were packed and ready to go--I received an email cancelling the reservation. I called the hotel distraught and was just dismissed. even the manager on duty was NOT helpful at all. I explained that we'd had another two-night trip planned but had to cancel it b/c of a family emergency; we booked Airlie after realizing we could get away for one night. Airlie left us in a bind, and we had thought that Airlie would be perfect for us--in nature, not too far away, etc. I had confirmed the reservation directly with the hotel the night b/f, yet he didn't care. He made no effort to make it up to us--no "I'll take care of a room near us" or "I'll make your next stay here fabulous"--when the cancellation was not our fault at all. I would not stay here.
Christin
2025년 7월에 1박 숙박함