Does Global Luxury Suites Crystal City have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Global Luxury Suites Crystal City pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Global Luxury Suites Crystal City?

Self parking is available for USD 10 per day. Extended parking is available for USD 165 per stay. Limited spots are available.

What time is check-in at Global Luxury Suites Crystal City?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Global Luxury Suites Crystal City?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Global Luxury Suites Crystal City located?

Located in Crystal City, this aparthotel is within 1 mi (2 km) of Fashion Center at Pentagon City, Arlington National Cemetery, and Pentagon. National Mall is 2.8 mi (4.5 km) away. Pentagon City Station is 9 minutes by foot and Pentagon Transit Center Station is 12 minutes.

Global Luxury Suites Crystal City Reviews, Deals & Photos 2025

2/10 Terrible

jocelyn

Jan 18, 2022

Disliked: Cleanliness, room comfort, communication

DON’T STAY HERE

To say the least, I’m considering a law suit.

Stayed 3 nights in Jan 2022

10/10 Excellent

Jim

Oct 16, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Panther/Redskin weekend

It was a wonderful one bedroom suite. It was brand new and very clean. It was so new that the dishwasher still had the foam packing still inside. The only issue we had was parking. My printout said I had free parking, but it wasn’t added on the details of my reservation. I offered to pay, but they couldn’t change anything at that point. Needless to say someone not affiliated with the hotel part accommodated my parking needs.

Stayed 2 nights in Oct 2018

10/10 Excellent

Shantazja

Aug 26, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 3 nights in Feb 2022

4/10 Poor

Francisco

Apr 25, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Very disappointing

This property is advertised as a luxury suite. However I think that this is far from deserving such a word. First, the cleaning condition of the property. For example there were hairs in the bathroom, and a toilet had not been flushed. In addition, there were various maintenance issues, for example one of the bathrooms sinks was clogged, and the garbage disposal had debris in it. I reported the above to the 24 hours service number, and they promised to look into these things and said they were going to contact me, they never did. I don't recommend using this company, if you expect a luxury experience, this is not it. You can see how they are trying to save money by cutting corners at the expense of the experience of their guests.

Stayed 3 nights in Apr 2022

10/10 Excellent

Sagar

Mar 5, 2022

Liked: Cleanliness, amenities, property conditions & facilities

No one responded on my complaint related to washer dryer

Stayed 4 nights in Feb 2022

2/10 Terrible

SEHOON

Jan 1, 2022

Liked: Property conditions & facilities

Disliked: Amenities, communication

Everything is good except customer service.

Stayed 4 nights in Dec 2021

10/10 Excellent

ronald

Dec 24, 2021

Liked: Cleanliness, room comfort, communication

Great room and location.

The room and location were great!!! There were just a couple of things that need improvement. I did not receive the access code to the keys ahead of time, not a big problem. The TV situation needs to be fixed, as the Dish had horrible reception and no local channels. There were no instructions for check out, though, in the end, was simple and easy. The internet was very good and saved the TV situation.

Stayed 3 nights in Dec 2021

4/10 Poor

Lorenzo

Dec 3, 2021

Liked: Cleanliness

Disliked: Communication

My stay was not good! I was there for 2 nights. I dont ynderstand why you cant check in until 4pm. Half the day is gone by then. Not so good with that. Everything was okay the first night there, but qhen i woke up that next morning, everything turn for the worst. I chose that hotel because of the amenities (exercise room, game room). I was unable to access any of that due to a mandatory power shutdown, that was poorly communicated with guest about. Not only was the amenities were unavoidable, but the tv, internet and phones not workimg the entire whole day. It was a not so good experience for a first timer there. I was patience enough because I work at the Hilton hotel, but my patience went out when none of the staff could give me any information on the progress or nothing. So would would i recommend this place to someone, I would. I just think I booked at the wrong time.

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Jan 11, 2021

Liked: Cleanliness, amenities, property conditions & facilities, communication

First impression was it was beautiful. We later found a couple of problems. They fixed it though, no questions asked. So I would recommend.

Stayed 6 nights in Jan 2021

10/10 Excellent

Tiffany, South Carolina

Nov 4, 2020

Liked: Cleanliness, amenities, property conditions & facilities, communication

The property is well kept. The apartment was just like it appeared in the pictures. Very clean! My only feedback is that the property should inform you if limited parking spaces. We were assigned a space that could only accommodate a compact car and we y driving a large SUV. When asked what are my options to get a bigger parking space. I was informed that there was no other spaces. Each apartment is assigned one space. So either I had to find a free parking space on the side of the street or check with the Doubletree Hotel for any availability they may have. So we end up paying more with parking somewhere else. The on-site staff wasn’t very friendly or helpful. I would stay there again because the property is very nice and comfortable.

Stayed 4 nights in Oct 2020

2/10 Terrible

Charles

Aug 9, 2020

Liked: Cleanliness

Disliked: Room comfort

Not worth it at all. shady company.

The bed and couch are awful hard. The communication with them is shady as they don’t respond to emails. They want images of your credit card for and back. Very unprofessional. Rude on the phone and refuse to refund money when we want to get out.

Stayed 6 nights in Jul 2020

6/10 Okay

Keefe

Jun 26, 2020

Liked: Cleanliness

Nice Place

Arriving at the property was an amazing view nice lobby was directed by the doorman to type in our code to receive keys out of the automated mailbox. Apartment was clean wasn’t enough toiletries had to buy toilet tissue and it was enough towels that where brand new. The towels was type rough though. Master bedroom mattress felt like I was laying on a brick had to request for some type of change and was giving a mattress topper which made the bed more bearable to sleep on. Plenty of shopping stores and two malls in the area also very nice view off of the rooftop. Definitely would stay again.

Stayed 5 nights in Jun 2020

8/10 Good

Derrick, Los Angeles

Jun 26, 2020

Liked: Cleanliness

Excellent property. Very comfortable. Everything in the apartment was very comfortable.

Stayed 3 nights in Jun 2020

2/10 Terrible

Tee

May 23, 2020

Disliked: Cleanliness, amenities

I will never book with this company again I never checked in my room communication was terrible. I had to leave, somebody hung up on me on the phone, and I’m starting to think I was scammed out of money. Never again

Stayed 1 night in May 2020

6/10 Okay

CLR

Mar 30, 2020

Liked: Staff & service, amenities, property conditions & facilities

The front desk Altaire staff was hit or miss regrading helpfulness. The Churchill/Global Luxury Suites staff was as always very knowledgeable and helpful. Unfortunately, the first contact is with the property staff. The apartment is quite spacious and we definitely need that.

Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Mar 21, 2020

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

I wanted to send pictures but you don’t have that capability. Before checking in, I had to send credit card and driver license information in multiple times because they said we did not and we did. While on the road, they called again for it and I asked for a supervisor no one was available and no one called back to address my concern. That was frustrating. When we arrived, the front desk made it seem like we had no reason to be there then he sent us to a room 115 to check in. The use of the elevator was explained how to use by maintenance not the check in area. However, the customer service was wonderful after I found a bug in my bed. They came up took a picture and changed the linen right away. Our sleep sofa was broken, carpets were trip hazards because they were rolled up on the ends. The batteries died for the remote in the living room area and we requested batteries never got them. They did not give good directions on how to park after we paid. So to say the least, I was happy with the location not the services that was received.

Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Feb 24, 2020

Disliked: Cleanliness, property conditions & facilities

Told me I could'nt use disabled parking, even though I have a plate, which is a violation of Persons With Disabilities Act. Room was dirty. Stains on couches and blankets. Room was entered by staff, not only w/ out my permission, but AFTER I told them not to...

Stayed 7 nights in Feb 2020

10/10 Excellent

Anthony

Feb 10, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved everything except the shower

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Jan 25, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, very clean and friendly staff.

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Jan 13, 2020

Liked: Cleanliness, property conditions & facilities, room comfort

parking options were very limited the only additional spaces were at the doubletree which was $40 per day. The front desk didn’t know if any other options.

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Jan 6, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is in a great location. With a grocery store across the street and the Pentagon City Mall only a few blocks away. Also very close to the National Mall.

Stayed 4 nights in Dec 2019

8/10 Good

chris

Jan 2, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a nice place, clean, and a great view. This place also had a lot of nice amenities. The only thing that I did not like was being told that I had to pay an additional 10 dollars a day to park. This was told to me a day or two after everything was completed and paid for. I think parking should always be included in the price. I don't like being nickeled and dimed like the airlines do.

Stayed 3 nights in Dec 2019

8/10 Good

MG

Jan 1, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property, great location, great view and we loved it. We used Lyft everyday to go to DC locations rather than Metro as it costs almost the same from this location and is quite convenient. The mall and Whole Foods close by makes it better. Only problem with this property was that the master bedroom mattress sucked - really really bad and the master shower head was also very low pressure. They were a bit stingy on toiletries as well. Despite that, I will still highly recommend this property.

Stayed 6 nights in Dec 2019

10/10 Excellent

Kine, Fort Lauderdale

Dec 17, 2019

Liked: Cleanliness, property conditions & facilities

Property was great! Had all the amenities to accommodate our stay. The apartment was very clean and had essential supplies. The location was about 10 minutes from the sites!

Stayed 3 nights in Dec 2019

10/10 Excellent

Phyllis

Dec 12, 2019

Liked: Cleanliness, staff & service, room comfort

The stay was good. My concern was the peeling ceiling paint in the master bath

Stayed 3 nights in Dec 2019

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Global Luxury Suites Crystal City Reviews

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9.0

9.4