1 개의 침실, 이집트산 면 시트, 고급 침구, 오리/거위털 이불
예약 가능 여부 확인

인터컨티넨탈 워싱턴 D.C. - 더 워프, IHG 호텔 여행 후기

5 out of 5
인터컨티넨탈 워싱턴 D.C. - 더 워프, IHG 호텔
801 Wharf Street SW, Washington, DC

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 754개" "
평점 8 - 좋아요. 1003개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 37개" "
평점 4 - 별로예요. 1003개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 27개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Chang Yul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
좋왔어요 청결도와 친절함과 위치가 모두 최상이였어요
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Boris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

amy

2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our stay— just wish it was longer! The property is beautiful and staff is awesome. The location can’t be beat.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Mamood

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a great location on the Wharf. Plenty to do and see. Hotel staff was and the property were excellent.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything about this hotel in the DC Wharf area. The hotel staff was extremely friendly, pleasant and accommodating. The rooms were clean ane extremely spacious. The breakfast in the restaurant was delicious. Even the bottled water was good! There are alot of restaurants in the area that were great also. We loved it! I will definitely return!
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Guzel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We were charged for the room with the balcony and did not get that. Food was undercooked and very overpriced. Staff not very helpful.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Amal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My third time there. Highly recommend
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Ryshel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Kevin 님, Fayetteville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. High standards. Al around. I did not like the surprise charge for resort fee of $30 per day. I rather not stay places with such surprises. However I did bring this to their attention and they removed it All around great location and quality accommodations Thank you
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jonghak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
:(
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Gregg 님, Maple Glen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another wonderful stay. Have stayed here a number of times over the past 5 years and each time has been good.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kira

연인과의 여행
Absolutely stunning accommodations on the new DC wharf. We had a room with a view of the wharf & the Potomac river and Reagan International Airport. Staff and service were excellent.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Judon

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

david 님, palm beach gardens

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best location in dc , family freindly , beautiful location with plenty of restaurants near by. CVS is in the same building. Stuff was amazing and always did their best to make us feel like home or even better. Defiantly the place to stay in slDC visits !
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Mary joy

2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Amy

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Corinna

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

MANOHAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome!
2024년 4월에 3박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Manohar, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay; we are glad to hear that you've enjoyed your stay with us. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

AUBERT 님, Thibodaux

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Aubert, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Kendra 님, Scituate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My teen and I had the absolute best time! Walked to Mall to see cherry blossoms and enjoyed a concert at Union Stage. Will definitely stay again!
2024년 3월에 2박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Kendra, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay; we are glad to hear that you've enjoyed your stay with us. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Sharon

2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Eduardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front Desk staff were awesome, especially Evelyn and Richard they make sure that your stay is worth remembering.The location is great almost everything was walkable.
2024년 4월에 3박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Eduardo, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are glad to hear that you've enjoyed your stay with us especially the flawless service that Evelin and Richard delivered. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Letitia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Letitia, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay; we are glad to hear that you've enjoyed your stay with us. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Megan

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, nice amenities. Pool would be great in summer
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Megan, Thank you for staying at The InterContinental Washington - The Wharf. We are glad to hear that you've enjoyed your stay with us. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

phyllis

Staff is wonderful
2024년 3월에 4박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Phyllis, Thank you for staying at the InterContinental Washington D.C - The Wharf. I'm glad to hear that you enjoyed your stay with us. Our goal is to deliver flawless service and memorable experiences to all our guests. Looking forward to your next visit. Warm Regards, Khristine Giguere Guest Relations Quality Manager

10/10 - 훌륭해요

Hafeez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 2박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 1일
Dear Hafeez, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

HOLLY 님, Peyton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property gorgeous. Super easy to drive to. Doormen and valet parking staff beyond excellent. Front desk woman was THE nicest, giving us a wonderful views! The restaurant was great for the best views of the wharf and people watching indoors and a decent meal. The restaurant host looked bothered and bored and rude but there were just a few people in there so that’s on him…but not the waiter or bar staff (beyond professional) and even a request to cook steak a bit more was handled courteously! We also used our own lightweight folding wheelchair and it was very easy on the sides of the wharf area (not the middle stones but the flatter ones were simple) and in the river taxi. This will now be our go to DC hotel not only for the Cherry Blossom times but all year round! Staff, property, accessibility, walkability, wharf and cherry blossom fun… the best weekend!
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 1일
Dear Holly,Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed our amazing location and the flawless service that we are known for. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 1일
Dear Shane,Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

8/10 - 좋아요

Mathias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 1일
Dear Gerard, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Labi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome location! Super clean and friendly staff! Definitely plan another trip and will stay in this hotel!
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 1일
Dear Labi, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family was extremely satisfied with the accommodations, the team on sote was extremely helpful even before our arrival. The area and location can't be beat. Easy 15 min drive from reagan airport to the hotel. A free local shuttle that takes you to the national mall, as well as to a local metro stop also. We personally got to experience eating fresh off the boat steamed crabs at Jessies fresh seafood. Also walking distance from this location. There is a cvs walkable distance also which is a must have for anything you didnt realize you needed. I would highly recommend this hotel and this area to anyone traveling to dc.
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 1일
Dear Danielle,Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that the entire family enjoyed our amazing property and the flawless service that we provided during your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 1일
Dear Ryan, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 1일
Dear Shirley, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

helen

2024년 3월에 2박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 16일
Dear Helen, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only stayed for one night, but I would come back again if the opportunity presented itself. Great location along the wharf with ample dining options and very walk-able to see the sights in DC. The room was clean, well appointed and had super comfortable beds. Of the 3 staff members we interacted with, 2 were very pleasant and personable, the 3rd - not so much. Overall, it seems like a wonderful hotel.
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Laurie, Thank you for staying at The InterContinental Washington D.C -The Wharf. We are glad to hear that you've enjoyed your stay with us. Our goal is to deliver flawless service and a memorable experience. Looking forward to seeing you again. Warm Regards, Khristine Giguere Guest Relations Manager

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Grand
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 21일
Dear Gerard, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 21일
Dear Diane, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Jacy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very attentive.
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 21일
Dear Jacy, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards,Khristine Giguere

10/10 - 훌륭해요

Carole

2024년 3월에 2박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 4월 9일
Dear Carole, Thank you for staying at The InterContinental Washington D.C- The Wharf. We are delighted you chose our luxury waterfront property for your DC stay; we are glad to hear that you've enjoyed your stay with us. Looking forward to welcoming you back!Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

samantha 님, jamaica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The parking
2024년 3월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 13일
Dear Samantha, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

8/10 - 좋아요

Alan 님, Bala Cynwyd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property great, food mediocre at best
2024년 3월에 2박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 13일
Dear Alan, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

8/10 - 좋아요

Jorge 님, Miami

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Very well located. Inadequately pricing for the in room mini bar and food. Breakfast is too expensive for what you get, my advise drop prices you will get more customers. A 5 star hotel must have a sauna, you do not. Besides that all the rest is great.
2024년 2월에 4박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 9일
Dear Jorge, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

DIANA CATALINA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel to stay. Confortable and luxurious. Great location
2024년 2월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 2일
Dear Catalina, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
relaxing
2024년 2월에 7박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 2일
Dear Adam, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Xingcheng

2024년 2월에 3박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 21일
Dear Xingcheng, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit.Warm Regards,Khristine GiguereGuest Relations Quality Manager

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was absolutely phenomenal and super accommodating!
2024년 2월에 2박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 2일
Dear Dominique, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

8/10 - 좋아요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms. Located on the wharf with nice surroundings restaurants and entertainment.
2024년 2월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 2월 26일
Dear Yvonne, Thank you for staying at The InterContinental Washington D.C - The Wharf. We are glad to hear that you've enjoyed your stay with us. We appreciate you giving us a 4 out of 5 rating. Looking forward to your next visit. Warm Regards, Khristine GiguereGuest Relations Quality Manager

6/10 - 괜찮아요

Evelyn

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Overpriced - lackluster hotel amenities
Overall, I was not impressed with this hotel. Service was average. I had their breakfast and the food quality was mediocre; coffee was burnt and bitter. The waiter almost broke the coffee mug on my hand, also he did not refill our drinks and disappeared the whole time. On the other hand, the linens were clean and the toiletries were designer made. However, the parking situation is subpar and expensive $65 per night. Also, for the price one pays to stay per night, plus the daily hotel fee one should receive top tier service. The hotel does not offer complementary products such as toiletries, beverage, bath robe, or sleepers. Giving guests $1 bottles of water is not top tier complementary service. The other guests were shouting and cursing in the middle of the night which was disturbing. The positive the water views and the contemporary aesthetic but does not compare to other high end hotels in the area in which I stayed in the past. Will not be returning, that’s for sure!
2024년 2월에 2박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 3월 2일
Dear Evelyn, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental WASHINGTON D.C. - THE WHARF.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Khristine Giguere Guest Relations Quality Manager

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Khristine Giguere -Guest Relations Quality Manager 님, 2024년 2월 23일
Dear Katherine, Thank you for staying at The InterContinental Washington D.C - The Wharf. We appreciate you giving us a 5 out of 5 rating.Looking forward to your next visit. Warm Regards, Khristine Giguere Guest Relations Quality Manager