Western Massachusetts, Massachusetts hotel rooms at the Red Roof Inn

"Everything was very good. The room was clean and cozy."

"It is one of my favorite places to go but sometimes it is overcrowded and the people can be rude and rowdy. But the staff is fantastic they do a great job even with the crowds. "

"Beautiful rooms, nice restaurants and sports bar. Staff could use improvement in their customer service skills from front of house to servers."

"Yes "

"Clean, very nice bed and linens, pool, jacuzzi, in room fireplace. Balcony right outside of living room. The breakfast was ok, they offered a lot but not top quality. The waffles were very good and the bacon. Overall excellent stay. Conveniently located to everything."

"Staff was very courteous and rooms clean."

"Staff was pleasant and helpful, room spacey and all immaculate ."

"Very good "

"Absolutely fabulous!"