“I booked and paid for a specific room through Expedia which included a sofa bed. When I arrived at the hotel, I was given a completely different room with a double bed and no sofa bed. I am disabled and have mobility difficulties, so being placed on the second floor was difficult for me. I politely asked reception if I could be moved as this was not the room I had reserved and paid for. The room also had a large burn mark in the carpet. The receptionist was not helpful and was very rude when I...
“A huge family room with vaulted ceiling, with lots of space. However, it had almost zero ventilation apart from a tiny window, stained carpets, tatty headboards, very old mattresses and exposed wiring. It really felt like a forgotten room though it was advertised as ‘Superior’. Food and bar was ok and the pool was fine, but again, needed some
TLC. It was a cheap stay but hoped for slightly better.”
“The welcome on arrival was very friendly, helpful and efficient. My luggage was taken to and from my room, which is great.
All the staff were very friendly. Meals were lovely, just too much for my appetite.
Enjoyed walking and sitting in the grounds too.”
“Needs a good update. A bit of a throwback to the 70s! Room clean.but in a poor state of repair.
Not impressed that you have to pay £7 a day for parking in the hotel car park which adds to tbe overall cost!”
계획이 변경되어도 안심무료 취소가 가능한 호텔 예약
마음에 딱 맞는 옵션약 100만 개의 전 세계 숙박 시설 검색 가능
