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Hotel Ambassador Zermatt

Property class: 4

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Close to Zermatt-Matterhorn Ski Paradise, Hotel Ambassador Zermatt provides a free breakfast buffet, a terrace, and a garden. For some rest and relaxation, visit the sauna or the hot tub. The on-site fondue restaurant, Restaurant Tapas & Wine, features garden views and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is ₩414,370
₩444,041 total
includes taxes & fees
Aug 27 - Aug 28

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Mountain View (Matterhorn)

A hotel room with a large bed, a desk with a coffee machine, and a TV mounted on the wall.

Double Room, Mountain View (Matterhorn)

8.8 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Double or Twin Room

7.4 out of 10
Good
(6 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 Bed Room Suite in Suite

A bedroom with a wooden ceiling, a large bed with a plaid blanket, bedside tables, and wall-mounted lamps.

1 Bed Room Suite in Suite

10.0 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for 2 Room Suite in Family room

A hotel room with a large bed, wooden headboard, bedside tables with lamps, a wooden desk, and a chair.

2 Room Suite in Family room

9.8 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

DOUBLE SUPERIOR

  • Sleeps 4
  • Free WiFi
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About the neighborhood

Located in Zermatt, Hotel Ambassador Zermatt is near a train station and near a boardwalk/promenade. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Visit our Zermatt travel guide
Map
Spissstrasse 10, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    9 min walk - 0.8 km
  • Zermatt Visitor Center
    2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular
    6 min walk - 0.6 km
  • Matterhorn Museum
    8 min walk - 0.7 km

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    1 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • McDonald's
    3 min walk
  • Le Petit Royal
    4 min walk
  • Golden India
    3 min walk
  • Ristorante Molino Seilerhaus
    6 min walk
  • Whymper-Stube
    7 min walk

About this property

Hotel Ambassador Zermatt

  • Upscale hotel near Zermatt-Matterhorn Ski Paradise
  • You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Ambassador Zermatt. For some rest and relaxation, visit the sauna or the hot tub. The on-site fondue restaurant, Restaurant Tapas & Wine, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
  • You'll also find perks like:
    • An indoor pool along with sun loungers
    • Bike rentals, express check-out, and express check-in
    • Smoke-free premises, concierge services, and a front-desk safe
    • Free newspapers, a porter/bellhop, and an elevator
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 84 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and laptop-friendly workspaces.
  • Other amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Tubs or showers, free toiletries, and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, children's slippers, and heating

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The price is ₩452,710
₩483,883 total
includes taxes & fees
Aug 19 - Aug 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of CHF 55
  • Snack bar/deli

Restaurants on site

  • Hotelbar
  • Restaurant Tapas & Wine

Things to do

  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • Built in 1978
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 31 and December 10.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 90 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 90 per night
  • Hosted evening meal: CHF 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Ambassador Zermatt have a pool?

Yes, this property has an indoor pool. One of the pools is closed seasonally each year from October 31 to December 10.

How much does it cost to stay at Hotel Ambassador Zermatt?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Ambassador Zermatt on Aug 27, 2026 start from ₩414,370, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ambassador Zermatt pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a required deposit per night.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Ambassador Zermatt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Ambassador Zermatt?

Check-out is at 11:00 AM.

Where is Hotel Ambassador Zermatt located?

Situated in the mountains, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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