Hotel Daniela, near Zermatt-Matterhorn Ski Paradise and the train station, offers a breakfast buffet, spa, fondue dining, shopping, free in-room WiFi, and bike rentals. Staff provide guidance for adventurous guests.
Located in Zermatt, Hotel Daniela is near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and ice skating. Visit our Zermatt travel guide
Upscale hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Hotel Daniela. Adventurous travelers may like the cycling at this hotel. Treat yourself to a Thai massage at the onsite spa. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a steam room.
Other perks at this hotel include:
Free train station pick-up, bike rentals, and massage treatment rooms
Multilingual staff, a reception hall, and tour/ticket assistance
Smoke-free premises, luggage storage, and bicycle tour information
Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Daniela offer amenities such as free WiFi and safes, in addition to minibars and espresso makers.
Other conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
Free buffet breakfast available daily 7:30 AM to 10:30 AM
Things to do
Bicycle rentals
Bicycle tours
Full-service spa
Hot tub
Sauna
Ski storage
Steam room
Conveniences
Gift shop/newsstand
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Outdoors
Garden
Terrace
Full-service spa
Hot stone massages
Hot tub
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Treatment room
Accessibility
Elevator
Hardwood flooring in public areas
Tile flooring in public areas
More
1 building
3 floors
Built in 1988
Fireplace in lobby
Locally-owned and organized tours and activities
Reception hall
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Espresso maker
Free bottled water
Minibar
More
Connecting rooms available
Energy-saving switches in guestrooms
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the hot tub with adult supervision
Guests under 18 years old are not allowed in the spa
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Property is also known as
Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt
Frequently asked questions
Is Hotel Daniela pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Hotel Daniela?
As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Hotel Daniela on Mar 11, 2026 start from ₩585,032, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hotel Daniela?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Daniela?
Check-out is at 11:00 AM.
Where is Hotel Daniela located?
Situated in Zermatt, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Kirchbrücke are just steps away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt Station is 9 minutes.
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Reviews
Hotel Daniela Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Location
9.6
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 356 out of 465 reviews
10 - Excellent
356
Rating 8 - Good. 92 out of 465 reviews
8 - Good
92
Rating 6 - Okay. 12 out of 465 reviews
6 - Okay
12
Rating 4 - Poor. 1 out of 465 reviews
4 - Poor
1
Rating 2 - Terrible. 4 out of 465 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Christopher
Nov 17, 2025
Liked: Cleanliness, staff & service, amenities
beautiful hotel great friendly helpful staff wonderful sweet and great breakfast
I simply think that, if you are looking for a place to stay in Zermatt, stop searching, you have found the place. Great hotel, great staff. Has to be one of the best in Zermatt, period!
Amazing! The room was incredible. The sauna and spa was luxurious. We stayed there for our anniversary and they had a special surprise for us. The staff was so friendly and helpful. Breakfast was amazing. Truly a five-star experience. Will stay here again.
This hotel was excellent in every way. The amenities were first class. Nothing was left to chance. Staff friendly and helpful. Wonderful breakfast. Comfortable rooms.
This Hotel well exceeded my expectations. This started from the shuttle to and from the train station. The lady at the reception was very helpful and efficient. She provided lunch recommendation which is nice. The room was clean and modern. We shall be back the next time around.
A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Great cozy hotel. Awesome staff, wonderful breakfast and a relaxing spa. The details like the welcome board/map, flowers and a chocolate in the room were a nice touch. The free sweets and mini bar, also a nice touch. Great location and our room had view of the Matterhorn. Highly recommend this hotel.
Amazing hotel. Breakfast is delicious. Bed is comfortable, with different pillow options for you to choose. Spa is a highlight. They provide snacks & fruits throughout the day which is a very nice thing. Location is great too, just a few minutes walk to the bus stop.
The Hotel Daniela was a superb experience in Zermatt. The front desk staff and dining area staff were attentive and most welcoming. The room had a great comfortable bed and the bathroom and closet area and all other areas were perfect. I will most definitely recommend this property to my traveling friends.
We had a view of the Matterhorn from our two balconies! Very cozy chalet feel and the breakfast was great with amazing service and very friendly staff! It was close to the train and even had hotel shuttle to and from that was fast and efficient . Spa is for 18 yrs and up but this was not indicated on the Expedia site so they allows my 8 and 11 yr old in and nobody said a word . The hot tub area in not large but was cozy! Overall amazing! I’m
The place was beautiful and comfortable. We were greeted warmly by the front desk when checking in, their breakfast has many choices from fresh fruits to ham and cheese, they even has overnight oats and local made yogurt! The location of the hotel is also not far from the skiing location. We can even see a peek of Matterhorn from our room balcony.
This place was fantastic! They really know how to run a hotel. Not one need was unaccounted for, from the little touches in the room to the exceptional breakfast buffet. My American family has been traveling across Europe for several weeks now and Daniela tops our hotel experience. Most of the hotels nickel and dime you for every little thing, but this hotel provided exactly what you needed without viewing it as a method to add to your bill. It felt like they really wanted you to be happy and comfortable. We needed that after so many days on the rails. I recommend highly.
We loved our entire experience at Hotel Daniela! You’ll find a welcoming lobby & staff, the coziest rooms and most delicious breakfast buffet. The hiking offerings are abundant & we appreciated the sauna & spa afterwards. Daily fruit & cake too! Victoria & Tania were the most helpful of hostesses. We shall return!