Find hotels near Zuikertuin Mall, Willemstad from ₩113,918

"Clean room, accommodating staff "

"Check-in was smooth and easy, which I appreciated. However, the cleanliness of the room was very disappointing. The towels in the bathroom were in poor condition, and my daughter had to request a bed change because there were hairs on the sheets and the comforter appeared dirty inside. Additionally, I experienced some bites during my stay that I suspect may have been from bed bugs, which is very concerning—especially given that the property is relatively new. We also had to request a refill for the conditioner, which should have been taken care of without needing to ask. The breakfast was overpriced for the quality of food offered, which added to the overall disappointment. I also want to mention that we tipped the housekeeping staff a total of $65 over our 5-night stay, as we genuinely appreciate their work. Overall, while the check-in process was fine, the lack of cleanliness and these issues significantly impacted our stay. "

"This place has potential however it’s in need of direction and proper management. It has nice architecture, a nice main pool with two side pools. The beach is private and protected by a sea break wall. Relatively clean as employees were constantly cleaning and picking up. The buffets were nice however the specialty restaurants ambiance, service and food are subpar. Think beach cabana for a Sicilian “Restaurant” or picnic tables in a hedged off area for a BBQ “restaurant”. At one, the server didn’t bring water or our drink order. After several requests, we got our own at the pool bar. It’s nearly impossible to get reservations. We were told all were completely booked as soon as the app opened. We needed a supervisors intervention to get reservations. Speaking of management, only two were willing to assist us: Ali the Bellman and Sven, a supervisor. The rest of the staff would give inaccurate or opposing answers. Check-in is 4pm - two out of three rooms for our group were not ready. Our expectations of a Hilton “resort” property were not met. While beach chairs and umbrellas were available - chairs under a Palapa were an extra charge. Night entertainment was meh. Not many activities. My advice - make your own fun - rent a car or take an excursion. Dont rely on the Mangrove to be your all-inclusive for excitement or dining experiences."

"Great location, great staff, close to downtown, shopping and restaurants. "

"The overall vibe of the hotel and location was perfect. Very friendly staff and nice welcoming gifts and details. The only thing I missed was a TV in the room but I understood afterwards that it is part of the concept of the hotel. And although my room said to be partially ocean view, this was a minimum but on the otherhand really enjoyed the lounge areas by the pool and sea."

"If it's your first time to Curacao, this is a perfect place to stay. Despite some drawbacks, explained later, the location and overall vibe and amenities make this fantastic place to stay. No regrets! The room was comfortable - beds cozy with nice sheets and duvet, excellent pillow coverage (8 between two beds!! Without asking for extra). The bathroom was extraordinary and honestly on the list of things I miss from vacation. Huge shower. Excellent water flow. The air circulation and assume in floor heat must be pretty stellar because within an hour of three of us all showering the bathroom was completely dry. Air conditioner in the room was perfect, no issues. Slept great. Always a welcomed place to get back to the cool air after being out and about in the gorgeous Curacao heat and sun. WiFi was excellent, no issues three of us using it on our phones. Tv in room worked well, some buffering of Netflix occasionally but basically as good as home. The pool on rooftop is small but there was never anyone in it besides myself and teen daughters so it was perfect place for a quick dip after a day out or midday cooldown. View of Willemstad from that rooftop is unmatched. Go see it for yourself! Staff were kind and personable. No language barriers anywhere on the island and same true for this hotel. We didn't have our room cleaned through the week by choice. Kept it tidy ourselves and swapped out towels once during our week-long stay. One downside is it's loud from 7-12 pm. Earplugs."

"The hotel was beautiful and staff were friendly "

"Well we were told they are about to close and I completely understand. The rooms need to be redone completely, pools need repainting, food needs help, some staff were great some weren't. Rooms... absolutely a NO. My room roof breathes so the ceiling was lifting and coming back down. At first i thought someone was watching me in the ceiling but then realized it was their air system. Sink kept filling up. lamps were filthy and remote. Im glad I bring cleaning supplies every where I go "

"Very nice place, food anazing, pool fantastic, many trees and flowers so many mosquitos"