Dear SEUNGWAN,Thank you for taking the time to share your feedback. We are pleased to know that you appreciated the great location of the hotel. Being close to the many wonderful attractions that Zurich has to offer is certainly a bonus, allowing our guests to make the most of their time. It is also lovely to see that the positive aspects of the experience continued with the cleanliness of the hotel. We take great pride in our property, to ensure that our guests are guaranteed to have a pleasant stay. It was, therefore, disappointing to acknowledge your comments regarding our service. Rest assured, our housekeeping team never throws away any of our guests' personal belongings. We can't explain why you couldn't find your toiletries but can say for certain that our staff had nothing to do with it. If you have valuables you would like to keep safe, it's possible to do so at the reception. Even though there is no fridge in the room, we are glad to find a solution if you have items that have to be stored in the fridge. We hope to be able to welcome you again in the future and provide you with a far better experience next time.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

Dear Jung sun,Thank you for taking the time to leave a review following your stay with us.We are glad to read that you found the location of our guest house to be convenient. Being located within walking distance of the main station makes it easy to get anywhere in Zurich when staying with us.We are sorry that you found your room to be small. Please note that our different room categories have different size specifications for you to choose from, whilst our sister hotel also offers larger rooms. Regarding there being no refrigerator, we are sorry that this inconvenienced you and if you ever need to keep anything cool our team will always be willing to help you with such a request.We hope to welcome you back again and provide you with an even better experience in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

Thank you very much for your feedback

Thank you for taking the time to review Fred Guest House Zurich Hauptbahnhof and for your positive comments, Madison.While we may not offer extensive amenities, we strive to provide a fresh, clean, well-maintained space that serves as a comfortable and affordable base for your adventures in Zurich. We're so glad that was exactly what you were after and that our hotel experience suited you perfectly. If you're ever looking for accommodation in a central Zurich location again, please don't hesitate to choose Fred Guest House Zurich.Kind regards,Serge, Your hostFred Hotels Zürich

Thank you for your feedback on your recent stay, Keri.It's our goal to offer our guests the little comforts in the heart of Zurich, making it easy to go about business or explore the town without compromising on high-quality hospitality. Our central location between central train station and bus station comes with its advantages and drawbacks. All our rooms are equipped with triple glazed windows in order to minimize thje impact of weekend merrymakers and the likes. If that does not eliminate the noise we are happy to provide earplugs at the reception for a peaceful sleep. Kind regards,Serge, Your hostFred Hotels Zürich

Dear arlene,Thank you for taking the time to share your feedback with us. We apologise for any inconvenience caused by the ongoing construction and any perceived lack of assistance from our receptionist. We would like our guests to feel welcome, and it certainly wasn't our intention to come across as unwilling to accommodate.However, we're delighted to hear that you found our cleaning staff friendly and appreciated our complimentary coffee and tea.We hope to welcome you back in the future. We do have rooms with a different bathroom layout that, perhaps, will better suit your taste.Kind regards,Serge, Your hostFred Hotels Zürich

Dear DamodarIt has been a pleasure hosting you! We look forward to welcoming you back soon. Best,Serge your hostFred Hotels Zurich

Dear Rick,Thank you for your positive review. We are glad you enjoyed your stay at the Fred Guest House Zürich Hauptbahnhof. Indeed, it boasts an excellent location near the main train station, and most of the city's sights can be reached on foot.We have a self-check-in possibility for those who prefer it. Besides, the reception at the Fred Hotel Zürich Hauptbahnhof is open 24/7, and our staff is happy to help with any questions you might have. We hope you will choose us again when you come back to Zurich. Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

Gentile marika,La ringraziamo per aver soggiornato nel nostro Fred Guest House Zürich Hauptbahnhof e per aver condiviso questa recensione a cinque stelle. Da Fred Guest House Zürich Hauptbahnhof la soddisfazione dei nostri ospiti è il nostro obiettivo principale e sapere che lei abbia apprezzato il servizio offerto, la cordialità e disponibilità del nostro personale, ci rende felici.Pulizia e ordine fanno parte dei nostri valori e sapere che siamo stati alla sua altezza anche sotto questo aspetto, ci rende lieti. Desideriamo che il vostro soggiorno a Zurigo sia piacevole, confortevole e spensierato.Siamo inoltre lieti di sapere che lei abbia anche apprezzato la posizione della struttura perché, come ben dice, ci sono negozi e locali notturni a pochi passi e i migliori collegamenti in tutte le direzioni.Non vediamo l'ora di potervi ospitare nuovamente nella nostra struttura per potervi offrire un'altra esperienza da sogno a Zurigo.Cordiali Saluti,Claudia e Cedric, gli hostFred Hotel Zurigo

Cher Alain,Merci de votre retour d’expérience.Notre établissement de centre-ville propose une expérience moderne qui fait la part belle à la technologie. Nos hôtes profitent ainsi d’une automatisation qui permet de les rendre plus autonomes durant leur séjour, et ils profitent dans le même temps d’une offre au rapport qualité-prix intéressant, qui ne néglige pas le confort et l’entretien et a pour ambition que vous vous sentiez tout à fait à l’aise.Cette approche peut paraître originale, et nous somme navrés qu’elle ait été déconcertante à vos yeux. Si tout a bien fonctionné comme prévu, nous comprenons que lorsqu’on est habitué à une prestation plus classique, on puisse être un peu surpris. Sachez que la réception à l’Hôtel "Fred Hotel Hauptbahnhof" est disponible en permanence si vous avez besoin d’assistance ou avez des questions. Soucieux de la qualité globale de votre expérience, nous espérons que notre réponse vous aura apporté des éléments de compréhension et serons heureux de vous revoir pour une autre visite, peut-être à notre Fred Hotel Zürich Hauptbahnhof qui semble correspondre davantage à vos envies. N’hésitez pas à demander des renseignements plus précis à ce sujet: nous serons ravis de vous donner toutes les indications nécessaires pour organiser au mieux votre prochain séjour.Cordialement,Vos hôtes Claudia & CedricFred Hostels Zurich

Dear Robert,Thank you for choosing to stay at Fred Guest House Zürich Hauptbahnhof and for taking the time to leave a review.We are pleased to read that you enjoyed the location of our guest house. Being situated just a short walk from the main station as you mention makes it easy for our guests to travel between the hotel and the airport, whilst also allowing for convenient day trips out of the city to nearby towns and scenic areas.It is also great to see that you enjoyed the amenities available to you at our guest house. Our rooms are designed to be modern, functional, and well-equipped, with the inclusion of both useful and desirable amenities allowing our guests to be comfortable and at ease, safe in the knowledge that they have everything they will need throughout their stay.We hope to see you again at our guest house in the future and look forward to welcoming you back once more.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

Dear Tomio,Thank you for choosing to stay at Fred Guest House Zürich Hauptbahnhof during your time in Zürich.We are pleased to see that you enjoyed the location of our guest house. Being situated just a short walk from the main station makes it easy for our guests to travel between the guest house and the airport, whilst our central situation means that there are also restaurants and supermarkets nearby, as you mention.It is also good to read that you found your room to be perfectly clean. All of our team members work hard to maintain our high standards of cleanliness and ensure our guests arrive to find a clean and tidy room waiting for them to enjoy.We hope to see you again at Fred Guest House Zürich Hauptbahnhof and look forward to welcoming you back once more.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich

Dear Karen Frances,Thank you for staying at Fred Guest House Zürich Hauptbahnhof and for taking the time to leave a review.We are pleased to see that you enjoyed your breakfast at our guest house. Our breakfast includes a wider range of options so that all our guests can select their favourite breakfast dishes to enjoy, with products sourced regionally wherever possible.It is also good to read that you enjoyed the location of our guest house. Being just a short walk from the main station makes it convenient for our guests to travel to the airport or take day trips out of the city, whilst our homely atmosphere is maintained within the guest house.We hope to see you again at Fred Guest House Zürich Hauptbahnhof in the future.Kind regards,Claudia & Cedric, Your hostsFred Hotels Zürich