OCT East Water Park Fishing Vacations

This hotel made our anniversary unforgettable! The staff greeted us warmly, and our room had soft lights, a cozy bed, and a balcony with a lovely view.

Very modern , clean , different restaurants and warm atmosphere

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!

Upon arrival, we were disappointed that none of the hotel staff at the reception desk spoke Cantonese nor English. We resorted to voice translation on the phone, which was very inconvenient. Our reservation clearly indicated 3 adults, and housekeeping arrived with a rollaway cot bed; however, the cot was hard and squeaky. The reservation also indicated special refreshments for this room rate and nothing was provided except for a few cans of soda in the fridge. We were disappointed based on their advertisement and what was actually provided.

A brilliant and characterful hotel. Chosen by my other half who knows I'm a plane geek - this hotel is aviation-themed, with pictures and objects celebrating flight everywhere (even the staff are dressed as pilots and cabin crew!) It's fresh and spruce and the robots have no problem delivering takeout to your room (plenty of lifts). Best of all it's right in the action: eat streets are close by, Metro's a few minutes' walk, and you can get anywhere by DiDi in moments. Definitely where I'd book when next in Shenzhen.

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!

Beautiful hotel, excellent service. An overall great experience!

This hotel made our anniversary unforgettable! The staff greeted us warmly, and our room had soft lights, a cozy bed, and a balcony with a lovely view.

Very modern , clean , different restaurants and warm atmosphere