Mexico and Central America Golf Vacations

Clean and comfortable but could update the rooms a bit

Clean resort, staff was amazing! No complaints at all. My family of 4 had an amazing time at this resort.

We stayed in an ocean-facing room with a balcony, which was absolutely beautiful. The resort occupies an excellent location right on the beach, boasting white sand and turquoise blue water. During our stay, we did not encounter any seaweed. The standout feature of the resort is the large infinity pool with a bar, which was a highlight for us. The property offers a variety of activities and nightly shows, providing good entertainment options. However, our experience with the all-inclusive food was mixed. We had one vegetarian guest in our group, and the vegetarian options were quite basic and limited. There seemed to be a lack of understanding of vegetarian cuisine. Additionally, getting onto the waitlist for specialty restaurants was nearly impossible unless you arrived before 6 PM. The guest service did not always meet expectations. At times, staff were rude and lacked empathy, especially when handling requests that fell outside their routine. The approach felt more like they wanted to dismiss the request rather than create a pleasant service experience. Overall, while the resort offers some excellent amenities and entertainment, there are areas, especially food variety and guest service, that could be improved.

It was amazing! Cooperative staff,clean rooms,best thing was Buffet …

The service and sceneries is what really stood out. Great place to relax at!

Clean resort, staff was amazing! No complaints at all. My family of 4 had an amazing time at this resort.

We stayed in an ocean-facing room with a balcony, which was absolutely beautiful. The resort occupies an excellent location right on the beach, boasting white sand and turquoise blue water. During our stay, we did not encounter any seaweed. The standout feature of the resort is the large infinity pool with a bar, which was a highlight for us. The property offers a variety of activities and nightly shows, providing good entertainment options. However, our experience with the all-inclusive food was mixed. We had one vegetarian guest in our group, and the vegetarian options were quite basic and limited. There seemed to be a lack of understanding of vegetarian cuisine. Additionally, getting onto the waitlist for specialty restaurants was nearly impossible unless you arrived before 6 PM. The guest service did not always meet expectations. At times, staff were rude and lacked empathy, especially when handling requests that fell outside their routine. The approach felt more like they wanted to dismiss the request rather than create a pleasant service experience. Overall, while the resort offers some excellent amenities and entertainment, there are areas, especially food variety and guest service, that could be improved.