Isla Contoy Golf Vacations

Been coming here since 2006. Wouldn’t stay anywhere else.

Older building. Needs updating.

I really enjoyed my stay at AVA Cancun. The resort is beautiful, modern, and has a lot to offer with great amenities, good food, and a fun atmosphere. The staff was friendly, and overall it was a great experience. One thing to keep in mind is that the resort is very large, so be prepared to do a lot of walking to get around. If you don’t mind that, it’s definitely a great place to stay.

We stay in this place just for the location.

Everything was amazing, food incredible and staff very helpful and happy. Only negative thing the rooms are very small and not well laid out

I really enjoyed my stay at AVA Cancun. The resort is beautiful, modern, and has a lot to offer with great amenities, good food, and a fun atmosphere. The staff was friendly, and overall it was a great experience. One thing to keep in mind is that the resort is very large, so be prepared to do a lot of walking to get around. If you don’t mind that, it’s definitely a great place to stay.

Amenities The amenities were fantastic, good food and great liquor selection. The wine selection leaves a lot to be desired. High cost liquors like johnny walker and patron are included but bottled of wine that cost $9 in the states are considered premium. Butlers For butlers we had Sergio and Ana. The butlers were amazing with facilitating dinner bookings, and amending dinner booking requests and were very attentive overall. General Staff We had several instances where the room was not restocked based off of requests or restocked with water at all. This was remedied quickly with the butler service however having to use the butler service so often for these kinds of things made it feel like a necessity to have a butler rather than a luxury and made it feel less like a vip access resort. Even though the butlers were able to get the items remedied it often took hotel staff a long time to complete the task compared to when we reached out to our butler. Cleanliness We did notice after a few days of staying there that we had something black dotting our shower. We originally thought this was just part of the porous shower stone however we later realized that it was able to be scratched off and might of actually been mold. I am sure this is a constant problem with the constant moisture and humidity however a thorough room cleaning and shower cleaning with bleach would most likely resolve this in between guests. Property Condition Not enough characters to continue 2/5 stars

kind staffs, room fixtures,

Could not believe they supply a coffee machine but no coffee! Only hotel in multiple across Mexico 15 day trip to disappoint. When trying to get coffee for machine told by reception go to dinning room to buy. Dining room told me go to reception or shop! Shop only has instant coffee which is horrible!

Older building. Needs updating.

We stay in this place just for the location.