Riviera Maya Honeymoon Vacations

I’m thinking we booked a junior suit and got a master suit and paid for a master suit. It was almost 1000 dollars more. Other than that we did have an issue with our first room and got moved to another room very quickly. Sam, our concierge was excellent. Did not appreciate the time share. It said it takes 90 min and we were there over two hours, taking up our time we could have been doing other things. Food was great. Amenities were great as well!

The facilities were great and the building was impressive. The best aspect of our experience was the staff and their friendly manner throughout our stay.

Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.

Everything was perfect! Drinks, food, vibes! Music is needed for the pool area, other than that I have no complaints

Los cuartos estan bien lo unico es que se estan muy separados de la playa y para una persona con poca movilidad es dificil. La comida es limitada en varidad. Los show terminan muy temprano apesar de que se supone que es un lugar para adultos y uno va a divertirse. Todos los empleados fueron muy atentos.

Los cuartos estan bien lo unico es que se estan muy separados de la playa y para una persona con poca movilidad es dificil. La comida es limitada en varidad. Los show terminan muy temprano apesar de que se supone que es un lugar para adultos y uno va a divertirse. Todos los empleados fueron muy atentos.

The facilities were great and the building was impressive. The best aspect of our experience was the staff and their friendly manner throughout our stay.

Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.

Arletia in the preferred club services made our stay the best. Friendly helpful & attentive to any issues we had. Please ask for her when you stay & you wont regret it.

Everything was perfect! Drinks, food, vibes! Music is needed for the pool area, other than that I have no complaints

Terrible beds. And room service was kind of terrible. But overall the property looked super clean even though there was some construction going on. Plenty of food of decent variety but the food quality was just ok. Steaks are thin and well done no matter what. Burgers were terrible. And for some reason i tasted margarine in every dish. Why??? Service was good. One thing i would want them to change is to slow those carts down. Few times i had to jump out of the way and watched other people do the same thing. Always scary when they zoom around kids at that speed. So if you planning to go with kids keep an eye on them at all times. Beach side was really clean and neat. I did enjoy ocean a-lot but bring your water shoes. Its a must if you planning to spend time in the ocean. Beach side bars had good selection of drinks and refreshments. "Family selection" is a good addition if coming with kids. What kid doesn't like Ice cream and popcorn by the beach all day long? Pool looked clean and well organized but thats all i can say about that.

Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.

The facilities were great and the building was impressive. The best aspect of our experience was the staff and their friendly manner throughout our stay.

A wonderful resort. Very kind people. The Italian restaurant onsite sucked, but everything else was stellar.