Riviera Maya Honeymoon Vacations

This place is heaven. Amazing, friendly staff. A great food selection. Very nice rooms with powerful A/C. Beautiful grounds and consistent beautiful weather. This was our 2nd time there and we will be back!

We had an amazing time. All 5 stars, the food and drinks quality, the rooms and the service was outstanding. Very friendly staff (Pepe at the italian restaurant, Adi at the pool, Roberto at the bar by check-in to Marcela in the VIP lounge and many more). They all went above and beyond. Thank you, we will be back.

Beautiful resort. Great service and food. Incredible pool

What we liked: *The pool and beach areas had great, attentive service. *Each day, there is a different grill option on the beach which is some of the best food we had the resort. *The bike tour was surprisingly good. It's a 90 minute tour on flat ground with a few different stops in the surrounding area. *The kayak tour and paddle board tours were okay. If you like water sports, this is likely not the resort for you. There are restrictions on when you can use those amenities & booking is competitive. What we disliked: *The check-in process was frustrating. We arrived 30 minutes before 3:00 pm. Waiting would have been no problem, but we were bombarded by staff trying to sell us invitations to timeshare events, spa services, etc. Not one staff member asked, "What would you like to do this week?" If they had, we likely would have gotten answers to questions we had later on. *We were locked out of our room twice during the stay. The first time was a night because the room door did not want to communicate with the app they provide for access. It took several technicians and security to resolve the issue. The second time was at check out. Check out is at 12:00 pm, but they don't tell you that your app will deactivate at 11:30 am. We planned to stop in our room once more right before check out to freshen up and could not get into our room. We had to find someone to let us in and almost missed our airport pickup. *Food ranged from okay to very good. Nothing was amazing.

Great food clean rooms needs a little tlc. Great staff and grounds

This place is heaven. Amazing, friendly staff. A great food selection. Very nice rooms with powerful A/C. Beautiful grounds and consistent beautiful weather. This was our 2nd time there and we will be back!

We had an amazing time. All 5 stars, the food and drinks quality, the rooms and the service was outstanding. Very friendly staff (Pepe at the italian restaurant, Adi at the pool, Roberto at the bar by check-in to Marcela in the VIP lounge and many more). They all went above and beyond. Thank you, we will be back.

What we liked: *The pool and beach areas had great, attentive service. *Each day, there is a different grill option on the beach which is some of the best food we had the resort. *The bike tour was surprisingly good. It's a 90 minute tour on flat ground with a few different stops in the surrounding area. *The kayak tour and paddle board tours were okay. If you like water sports, this is likely not the resort for you. There are restrictions on when you can use those amenities & booking is competitive. What we disliked: *The check-in process was frustrating. We arrived 30 minutes before 3:00 pm. Waiting would have been no problem, but we were bombarded by staff trying to sell us invitations to timeshare events, spa services, etc. Not one staff member asked, "What would you like to do this week?" If they had, we likely would have gotten answers to questions we had later on. *We were locked out of our room twice during the stay. The first time was a night because the room door did not want to communicate with the app they provide for access. It took several technicians and security to resolve the issue. The second time was at check out. Check out is at 12:00 pm, but they don't tell you that your app will deactivate at 11:30 am. We planned to stop in our room once more right before check out to freshen up and could not get into our room. We had to find someone to let us in and almost missed our airport pickup. *Food ranged from okay to very good. Nothing was amazing.

This place is heaven. Amazing, friendly staff. A great food selection. Very nice rooms with powerful A/C. Beautiful grounds and consistent beautiful weather. This was our 2nd time there and we will be back!

We had an amazing time. All 5 stars, the food and drinks quality, the rooms and the service was outstanding. Very friendly staff (Pepe at the italian restaurant, Adi at the pool, Roberto at the bar by check-in to Marcela in the VIP lounge and many more). They all went above and beyond. Thank you, we will be back.

Beautiful resort. Great service and food. Incredible pool