Yucatan Peninsula Luxury Vacations

Overall excellent resort and wonderful experience

Resort is beautiful but just know this is where the new Cancun is developing and not like old Cancun. There’s no nearby shops or restaurants. Have to take taxi or uber out to experience it. Resort is kept nice but limited options to only 5 dinner places, 1 buffet breakfast, and 2 place for lunch. There isn’t a stand alone snack or ice cream stand. No game room/arcade. The pool chairs are reserved early by guests throwing a towel on it so be ready to get up before 730 to go down get a chair. Staff was friendly and helpful but some will haggle you for a tip even though all inclusive means included but I still tipped a few dollars for each service. Almost expecting it which makes it annoying with the double tipping. Spa was wonderfully but little overpriced but that’s the tourist tax! Was charged an additional $68 tip at a restaurant that I didn’t approve and had to dispute! I only left cash for additional. Beach wasn’t so nice due to all the seaweed and extras so it wasn’t clear like you expecting. Out of the 5 pool (1 was adult only, 1 kiddo, 1 vip) so for families. You only have the two main pools to use.

Amazing place. Only thing I didn't like much was the drinks.

Beautiful property. Did not feel crowded ever. Fun staff everywhere. Meals were great, not excellent. Bars were good not great, warm beer occasionally. No drink menu to choose fun drinks from. Did not care for push to take meeting like a timeshare Overall review - just below excellent.

Nice but aged property. Ordered food is good. Buffet is average. I don't write reviews but giving them a 2 star because of their business model. They are part of the "Palace" resorts and push memberships when you arrive and throughout your stay. Memberships= Timeshare. 80% of all chairs by the pool were reserved for Platinum "members". We had a total of 6 rooms including a governors suite. I had to go down at 7 AM and put personal items on second rate chairs by the pool or nothing would be available. I told them I am not interested in time shares and they approached me again even after checking out. I wouldn't go here again, unless you sign up for a membership/timeshare. Annoying!

Nice but aged property. Ordered food is good. Buffet is average. I don't write reviews but giving them a 2 star because of their business model. They are part of the "Palace" resorts and push memberships when you arrive and throughout your stay. Memberships= Timeshare. 80% of all chairs by the pool were reserved for Platinum "members". We had a total of 6 rooms including a governors suite. I had to go down at 7 AM and put personal items on second rate chairs by the pool or nothing would be available. I told them I am not interested in time shares and they approached me again even after checking out. I wouldn't go here again, unless you sign up for a membership/timeshare. Annoying!

Resort is beautiful but just know this is where the new Cancun is developing and not like old Cancun. There’s no nearby shops or restaurants. Have to take taxi or uber out to experience it. Resort is kept nice but limited options to only 5 dinner places, 1 buffet breakfast, and 2 place for lunch. There isn’t a stand alone snack or ice cream stand. No game room/arcade. The pool chairs are reserved early by guests throwing a towel on it so be ready to get up before 730 to go down get a chair. Staff was friendly and helpful but some will haggle you for a tip even though all inclusive means included but I still tipped a few dollars for each service. Almost expecting it which makes it annoying with the double tipping. Spa was wonderfully but little overpriced but that’s the tourist tax! Was charged an additional $68 tip at a restaurant that I didn’t approve and had to dispute! I only left cash for additional. Beach wasn’t so nice due to all the seaweed and extras so it wasn’t clear like you expecting. Out of the 5 pool (1 was adult only, 1 kiddo, 1 vip) so for families. You only have the two main pools to use.

Amazing place. Only thing I didn't like much was the drinks.

This place is affordable.. but some of the stuff members are not really friendly and can’t really answer questions or helpful…

Amazing place. Only thing I didn't like much was the drinks.

Staff is very hardworking and helpful

This place is affordable.. but some of the stuff members are not really friendly and can’t really answer questions or helpful…

Resort is beautiful but just know this is where the new Cancun is developing and not like old Cancun. There’s no nearby shops or restaurants. Have to take taxi or uber out to experience it. Resort is kept nice but limited options to only 5 dinner places, 1 buffet breakfast, and 2 place for lunch. There isn’t a stand alone snack or ice cream stand. No game room/arcade. The pool chairs are reserved early by guests throwing a towel on it so be ready to get up before 730 to go down get a chair. Staff was friendly and helpful but some will haggle you for a tip even though all inclusive means included but I still tipped a few dollars for each service. Almost expecting it which makes it annoying with the double tipping. Spa was wonderfully but little overpriced but that’s the tourist tax! Was charged an additional $68 tip at a restaurant that I didn’t approve and had to dispute! I only left cash for additional. Beach wasn’t so nice due to all the seaweed and extras so it wasn’t clear like you expecting. Out of the 5 pool (1 was adult only, 1 kiddo, 1 vip) so for families. You only have the two main pools to use.

Amazing place. Only thing I didn't like much was the drinks.