Bel Marin Keyes Mountain Vacations

This is my second visit to this hotel. Two years ago, when I visited here, it made such an impression on me that I came back again. So, for this time since I checked in at the lady's reception. She let me grab my luggage from the front mirror room by myself ( I left in the morning and came back at 3 p.m.for check-in). She opened the door for us and let me grab it. I feel that normally your service is more welcoming than this time. The room inside is old some cabinet is broken, the pillow is uncomfortable for sleep, and the important thing is that when I turn on the A/C or heat the air comes with a food smell all the room. Finally, I check out in the morning. The other lady's reception is so nice and a welcome service to us. We appreciate.

Hotel was nice. I had not been there in many years - since it was the Sir Francis Drake. Room was nicely renovated - just sort of small. The hotel was jam packed - due to the holidays and a lot of crazy events going on in the city that day. Breakfast was sort of chaotic - but I think there was a large private event going on.

The room was very clean. The bar and meals were very good.

Beautiful hotel with a great central location. The staff was incredibly welcoming and kind from the moment we arrived. The rooms are cute, clean, and very comfortable. We truly enjoyed our stay and will definitely be back.

Amazing experience and the staff was outstanding