Bay Area Mountain Vacations

Room was not made up on the second stay.

The hotel is fine as a 3-star property, but according to the price, you have to pay quite a lot, and the room size is very small.

Room was not made up on the second stay.

Unfortunately, the hotel is showing its age. It has a nice courtyard with some outdoor tables and chairs, as the breakfast room (located right by the reception) is very small. On the first day, there was no butter at breakfast—they had run out and were waiting for a new delivery. The very small pool/hot tub (?) is permanently closed and surrounded by a large fence; this area could be redeveloped... Transport links to San Francisco are excellent (Caltrain), and the station is just a short walk from the hotel. Unfortunately, you have to pay a parking fee at the hotel ..... I find that a real shame... for me personally, that’s part of customer service—especially since you have to arrive by car.