Maishima Sports Island Mountain Vacations

Love all the details and the many sister hotels in the close proximity. Great hotel choice that made our Kyoto stay a beautiful memory. Thank you!

The hotel was clean and friendly. My kids loved the pajamas and the slippers that were provided

Great location. Very clean and friendly. I would stay here again on my next visit to Kyoto.

We highly recommend this hotel. It is in a great location and within walking distance to everything. Also, a prime location to connect to other Japan cities and it is extremely convenient location for day tour pick ups.

Convenient location & loved the amenities in the room.

Spacious room with great view, but lacking basic amenities The room itself was large and offered a great view, which we really appreciated. The staff were also very accommodating and friendly throughout our stay. However, there were several areas that need improvement: Water pressure at the faucet was very weak. No iron provided in the room. and not even at the Hotel so when you come for Business that is an issue Hangers were minimal and towels were quite thin. No complimentary bottled water,only tap water available. TV had no live channels, only limited streaming with outdated news.Lounge breakfast was very limited in quantity and selection.The lobby is located on the second floor, which was confusing. Our taxi dropped us off on the first floor and there was no assistance or clear signage to guide us.Overall, the stay wasn’t bad, but the hotel could greatly improve with better amenities and more thoughtful guest services.

The staff was wonderful.

The New Otani was a very luxurious experience. The staff had great service and very accommodating. They helped me upgrade a room with ease and affordability. They helped me rent a car to drive around, give me access to the pool to take my son swimming, and heat up food in the middle of the night. The room service was delicious and parking was so easy and cheap. We had an amazing view of Osaka Castle and we were right next to the train station. I would love to stay here again on my next trip.

Excellent condition and spacious room. Great for travelling as a family. Friendly staff.

Love all the details and the many sister hotels in the close proximity. Great hotel choice that made our Kyoto stay a beautiful memory. Thank you!

We highly recommend this hotel. It is in a great location and within walking distance to everything. Also, a prime location to connect to other Japan cities and it is extremely convenient location for day tour pick ups.

Our room was beautiful. It was quiet and had blackout draperies, the beds were comfortable. The garden room was gorgeous, the view from the bathtub was just great. The breakfast had a wide variety of choices. The location was close to transportation and a short walk to Pontocho. We enjoyed our stay. We arrived early and asked if one room was available. It was and it was great to check it early and quickly shower after a long day of traveling. They prorated the daily cost, so $100 for 4 hours. While fair, we were staying for 4 nights with 2 rooms, so it seemed a bit penny pinching-and it took over 30 minutes for the front desk to calculate the fee.

Love all the details and the many sister hotels in the close proximity. Great hotel choice that made our Kyoto stay a beautiful memory. Thank you!

Convenient location & loved the amenities in the room.