Suwakyo Promenade Romantic Vacations

I enjoyed the stay an excellent staff

This apartment hotel looked pretty new or newly renovated. Our apartment was very clean. The beds were pretty comfortable. The shower was excellent with strong, even pressure. Outside of the apartment, I just wished they had an espresso machine instead of just regular coffee. It was a pretty far walk to get to a Starbucks or a coffee shop. The place is close to convenience stores and a fairly short walk to restaurants. Easy to get around Ginza area and to the train station. Though we also used Uber a few times. The front desk staff are fairly nice and courteous though they could be more enthusiastic and look more like they like their jobs. I just wish the room with an open view was available when we booked as our apartment window only had a view of the building wall next to ours. Overall, it was a pleasant stay. Would probably stay here again.

We had a wonderful stay here. The rooms are very clean, modern and spacious. We will definitely be returning to this hotel next time we are in Tokyo. It’s also a great area for reaching restaurants and attractions by foot.

Everything was perfect about this hotel. The check in process was super easy and the entire staff speaks English fluently. The elevators run efficiently and the rooms are clean and well designed. We fit three adults in one room with no issues. I loved that the toilet is separate from the shower as well. We didn’t use the hotel’s bistro because there was so much food nearby. It’s a very short walk to Ueno Station and Ameya Yokocho is not much further. The next time I come to Japan with my family, we will stay here.

Amazing room, great location and fantastic staff.

Staff not being that accommodating and helpful. Also the room was a bit too old and not that clean. View was great though but don’t think it was worth that much.

We had an absolutely wonderful stay at this hotel! From the moment we arrived, everything exceeded our expectations. The property is beautiful, very clean, and easy to locate. Our room was spotless, comfortable, and offered a great view, which made our stay even more enjoyable. The staff was outstanding—friendly, professional, and always willing to help. Housekeeping did an excellent job and ensured everything was perfectly maintained throughout our visit. We traveled during very cold weather, and walking into the warm, cozy lobby was such a welcoming and comforting experience. We had no issues at all during our stay, and everything ran smoothly from check-in to check-out. I would definitely recommend this hotel and look forward to staying here again in the future!

We had a wonderful stay here. The rooms are very clean, modern and spacious. We will definitely be returning to this hotel next time we are in Tokyo. It’s also a great area for reaching restaurants and attractions by foot.

Clean room! Excellent staff!

Cleaners were great. Front counter staff checked us in and did not give any information on amenities including the breakfast. Went for breakfast and was almost turned away. Breakfast sign was until 10 but staff removed it by 930. No ac In room and small portable unit did not work well. For a new hotel, bad shower set up and awful gym facility. Do not recommend and won’t be back.

Everything was perfect about this hotel. The check in process was super easy and the entire staff speaks English fluently. The elevators run efficiently and the rooms are clean and well designed. We fit three adults in one room with no issues. I loved that the toilet is separate from the shower as well. We didn’t use the hotel’s bistro because there was so much food nearby. It’s a very short walk to Ueno Station and Ameya Yokocho is not much further. The next time I come to Japan with my family, we will stay here.

The hotel was well situated. It was in the upscale resdential Azabujuban neighborhood. There were convenience stores, interesting restaurants and bars near by. Rooms were on the small side (though dominated by a huge bed). Unless you have a subscription to a streaming service, no English (or other than Japanese) language television was available. Bring an HDMI cable to connect to the TV if you have those services on your computer. Pleasant 24 hour coffee area, bars in the hotel, but no restaurants beyond breakfast, which was very nice. Definitely a really nice stay.