Muuido Island Romantic Vacations

I was a very comfortable room with nice amenities. The bed was comfortable and I really liked the shower. Everything was easy to use.The staff was incredibly friendly. I paid for breakfast included, and it was a wonderful breakfast buffet. I would definitely stay here again.

Great location! The hotel is old. Really surprised to see that a bunch of garbage stuff has been piled inside the main entrance.

지하철 역에서 가갑고 주변 식당과 종로 명동등 상업지구 이동이 가까운 호텔 방은 상대적으로 좁은편임

Simple clean room and good service. Best location next to airport rail and subway!

A bit outdated, but the amazing location totally made up for it! I'd definitely stay again.

The location was great. The carpet had stains on it. You can see the wear and tear of the washroom even where the main room is. I would only stay again because of the location. Some staffs are friendly, and some would completely ignore you. And if you approach them with a question, they looked irritated that you asked them a question. This is my honest review of the Lotte Hotel Seoul. For a five star they can definitely do a lot better.

Perfect for my stay! Everyone was exceptionally helpful friendly!

Je ne recommande pas et ni j’y retournerai. Froid! J’ai du insister pour changer de chambre, la première chambre se situait au 1er étage=rez-de-chaussée, au fond du couloir, complètement isolée, donnant directement sur la rue arrière. À 148 euros la nuit, ça fait cher le paysage. De très mauvaise volonté, froid, le monsieur de l’accueil ne comprenait pas pourquoi. Je ne suis pas blanche de peau, je n’ai pas ressenti de la sympathie de sa part. Je me suis sentie reléguée à la plus mauvaise place. Au bout d’une demi-heure, il a accepté ma supplication en ayant la même vue mais 5 étages au-dessus. Si je n’avais pas payé aussi cher ( fois 3) je serai partie. Ne pas se sentir bien, pour quelque chose qu’on a payé aussi cher, c’est tres frustrant. La gentillesse est la première chose à offrir. Je ne suis pas difficile, je veux juste être respectée et ça je ne l’ai pas ressenti. Surtout que je l’ai vu très sourire avec d’autres clientes .

Great location! The hotel is old. Really surprised to see that a bunch of garbage stuff has been piled inside the main entrance.

Beware of pests! Found a small cockroach in the bed sheets. Ruined the entire hotel experience. Couldn't rest every night thinking there would be a colony of the bugs hiding somewhere in the hotel. Would not return!