Quintana Roo Scuba Diving Vacations

Food was amazing! Resort was amazing ! Staff was service is amazing !

Great stay, will be returning to this property. Will be recommending to friends and family.

- food: just ok, options are limited. We came with a young child, he does not like most of the food, so prepare the food for your young kid. We adults find the food just ok, our last trip was Riu and their food was better. - pool: not many people in kid zone, adult zone has activities, seems fun. - beach: good, plenty of seats, sand is ok. - daycare: we spent a lot of time there as our kid loved it. AC is strong, we love that ( the only place that is actually cool and comfy). - room: good, AC was very strong and cold if put on low mode, and was too noisy if put on Auto ( when it kicked in, it sounded like a train ran by). - drinking water: they do not provide bottle waters anymore, a glass jar for you to refill from the wall's ecofriendly filtered water, and it tasted salty, so all of the tea products tasted weird( and we are heavy tea consumer, so this part is unpleasant). Also no boiler in the room, bring one if you need to make tea from time to time. - babytub: they do provide that. - service: we were there for 8 days, we went to the buffet and found a table and sat down with no issue, until the last day, when we did what we used to do and got a table, we were told to go back to the counter and wait, and was directed to read the sign that said "wait to be seated". I am guessing they do so because we are Asians, do not think they will behave like this to their white customers :) overall it's ok, especially good for family with kids.

The staff was very helpful. The beach was filthy. I wish this could be made public so people don't book with the intention of swimming at the beach. Also, I would recommend upgrading the housekeeping. We stayed 13 nights and had to keep asking for towels. Also, they only changed bedding twice. But made the beds, which don't make sense. Lastly, I would give it a thumbs up for the staff being very polite and helpful.

We loved our stay! Great location.

The staff was very helpful. The beach was filthy. I wish this could be made public so people don't book with the intention of swimming at the beach. Also, I would recommend upgrading the housekeeping. We stayed 13 nights and had to keep asking for towels. Also, they only changed bedding twice. But made the beds, which don't make sense. Lastly, I would give it a thumbs up for the staff being very polite and helpful.

We loved our stay! Great location.

- food: just ok, options are limited. We came with a young child, he does not like most of the food, so prepare the food for your young kid. We adults find the food just ok, our last trip was Riu and their food was better. - pool: not many people in kid zone, adult zone has activities, seems fun. - beach: good, plenty of seats, sand is ok. - daycare: we spent a lot of time there as our kid loved it. AC is strong, we love that ( the only place that is actually cool and comfy). - room: good, AC was very strong and cold if put on low mode, and was too noisy if put on Auto ( when it kicked in, it sounded like a train ran by). - drinking water: they do not provide bottle waters anymore, a glass jar for you to refill from the wall's ecofriendly filtered water, and it tasted salty, so all of the tea products tasted weird( and we are heavy tea consumer, so this part is unpleasant). Also no boiler in the room, bring one if you need to make tea from time to time. - babytub: they do provide that. - service: we were there for 8 days, we went to the buffet and found a table and sat down with no issue, until the last day, when we did what we used to do and got a table, we were told to go back to the counter and wait, and was directed to read the sign that said "wait to be seated". I am guessing they do so because we are Asians, do not think they will behave like this to their white customers :) overall it's ok, especially good for family with kids.

Food was amazing! Resort was amazing ! Staff was service is amazing !

Great stay, will be returning to this property. Will be recommending to friends and family.

We loved our stay! Great location.

- food: just ok, options are limited. We came with a young child, he does not like most of the food, so prepare the food for your young kid. We adults find the food just ok, our last trip was Riu and their food was better. - pool: not many people in kid zone, adult zone has activities, seems fun. - beach: good, plenty of seats, sand is ok. - daycare: we spent a lot of time there as our kid loved it. AC is strong, we love that ( the only place that is actually cool and comfy). - room: good, AC was very strong and cold if put on low mode, and was too noisy if put on Auto ( when it kicked in, it sounded like a train ran by). - drinking water: they do not provide bottle waters anymore, a glass jar for you to refill from the wall's ecofriendly filtered water, and it tasted salty, so all of the tea products tasted weird( and we are heavy tea consumer, so this part is unpleasant). Also no boiler in the room, bring one if you need to make tea from time to time. - babytub: they do provide that. - service: we were there for 8 days, we went to the buffet and found a table and sat down with no issue, until the last day, when we did what we used to do and got a table, we were told to go back to the counter and wait, and was directed to read the sign that said "wait to be seated". I am guessing they do so because we are Asians, do not think they will behave like this to their white customers :) overall it's ok, especially good for family with kids.

Great stay, will be returning to this property. Will be recommending to friends and family.