Greater Antilles Scuba Diving Vacations

Nice resort. Same food everyday but plenty of options.

Room condition was good. Staff was very friendly and accommodating. Food was good. Bed was not comfortable. Spacious but very hard. Pillows are average. Next, we were promised by the hotel manager a swim out room that was going to be in the sun. My wife and I were switched after two days, how are we lost the first two days of that amenity. Next, my wife’s AirPods were stolen by the staff. We know this because we were able to track the AirPods to a location near the resort. Security promised they would do everything they could to look into it, however very little was done. They want us to go to the local police, but we all know that nothing would be done by them. Also, when we arrived at the resort, there was a discrepancy in my price that I paid online and with the resort.. the resort promised to do everything they could to remedy this, however, a slight reduction in price was all the did. I didn’t have much of a choice, but to pay it because you were stuck in a Third World country with not much options at the last minute. It was quite disheartening. Lastly, I have significant sand flea bites on my legs. The resort states they treat for this however I would tell you that the past week at the resort and home have been absolutely miserable. I’m now currently being treated by a physician because it’s that significant. So for the price you pay for the resort, buyer beware.

Beautiful room very spacious and the swim up is a must! My butler Santaigo was very helpful. The beach looked like a post card. Everyone was amazing and beyond friendly. Shows were okay. Good enough to kill some time. Food was hit or miss but lots of options to chose from. Hibatchi and Italian restaurants were yummy. Room service food was always hot and fresh unlike the buffet.

Our room cleaning service was impeccable...our cleaning lady Francesca is a credit to her profession and an absolute doll! Every employee we interacted with were exceptional...from our Butler Henry who was so incredibly attentative, helpful, and professional, to our dining servers Jesus and Aleandro to name a few that made us feel welcome and special every single day. Lastly...when you have a swim up bar...the service can be dicey, but when it is being provided by Leandro, he is second to none! Thank you to all the employees that made our vacation at Colonial Majestic so incredible...we will be back!

Overall the stay was great, I do not think we would stay again, but the staff, amenities, restaurants, service was all expected for a 3-4 star resort. Our favorite restaurant on the palace resort was Krystal, with the seaside steak house coming in a close second. Make sure you book these immediately upon your arrival to the resort. They let us book 3 days in advance and then you book additional if you are staying longer as your stay continues on the RIU app.

Property was beautiful and to die for. Everything was so nice and service was great. Drinks had the right amount of pizazzz lol. Celebrated my 25th birthday here and it was great. Room service came on time. Variety of things to immerse yourself in throughout the day or just relax.

Excellent resort to relax and enjoy the sun. The staff is courteous, friendly and helpful; special shout out goes to our butlers Berris and Omar that went out of their way to facilitate and/or meet all our requests. The Jamaican restaurant, for our taste, was the best