Caribbean Scuba Diving Vacations

Overall we had a good time staying in Adults only part of the resort. But a few things make us wonder if we'd come back again. Beach is perfect. Food and drinks good Service is bad. Room was terrible. Beach; best beach with the white sand, clean, plenty lounge chairs under the palm shed. But they let locals use the beach in front of the resort. It would be OK for few people lay down on the send, but on weekend it become so crowded, I counted 104 people just turning my head around, including dozen of kids on adults only area, so it become impossible to stay on the beach. There are no signs to show that is a resort area, especially adults only area. I think a clear sign will help to maintain this issue. Food was good quality and lots of option. Dinner at the restaurants requires reservation which going thru the customer service. Bar was surprisingly good this time. Bartenders were friendly, paid attention and made good drinks. Room is outdated, in terrible condition; bathtub is leaking, water dripping from the ceiling, smells like pee, coffeemaker doesn't work. But A/C was good. Service is terrible as well. No app, no online, everything is going through the phone with a zero result for calling more then dozen times for several days. Only way to fix the issue you have to go to the lobby customer service in person, stay in line, left a tip and then things started changing. For example. After got wet in the storm we found no towels in our room, it took 3 hours to get them.

This was my first time staying at the Montego riu,and I must say it was a memorable experience as it was a birthday trip,I had a great time ,the staff especially the entertainment staff ,I must mention a few smiley such a pleasant young lady,Allison,and the one and only Susie-q Joewayne from the front desk and Christopher from the dining,thanks guys ,I’ll definitely returning for another vacation,looking forward to it.

The whole place was lovely. Restaurants were delicious and no problem getting eight of us in for dinner each night The beach was beautiful and easy to get beach chairs. No getting up early to reserve a chair. Lots of chairs foe sun and shade. Rooms were cool and clean.

Overall the stay was great, I do not think we would stay again, but the staff, amenities, restaurants, service was all expected for a 3-4 star resort. Our favorite restaurant on the palace resort was Krystal, with the seaside steak house coming in a close second. Make sure you book these immediately upon your arrival to the resort. They let us book 3 days in advance and then you book additional if you are staying longer as your stay continues on the RIU app.

Room equipment need maintenance. The first room doesn’t have air conditioning system while the second one doesn’t have a partition door at the shower. Everything else was good

Property was beautiful and to die for. Everything was so nice and service was great. Drinks had the right amount of pizazzz lol. Celebrated my 25th birthday here and it was great. Room service came on time. Variety of things to immerse yourself in throughout the day or just relax.