North Coast Adventure Vacations

Amazing experience and overall stay! There are a few opportunities for improvement, particularly with attention to detail, fulfilling simple guest requests, and following through to ensure those requests are completed (daily fridge restock was not daily) The check-in process could also be more efficient, as the wait time was much longer than expected almost an hour. That said, the evening housekeeping team is absolutely first-class and deserves recognition; and a raise! Their attention to cleanliness is exceptional, and they consistently do an outstanding job. They were definitely a highlight of the stay!

The Riu tropical is a beautiful property with tons of amenities for everyone of all ages. The rooms were clean and well stocked each day with water etc. There are several places to eat on the property (just mk sure you mk your reswevations ahead if time cause they book fast). There are a few bars, coffee shop etc and a jerk hut on the beach. The entertainment each day was great. There are 3 pools, 1 with a swim up bar. The beach had pleny of chairs. The staff was exceptional and very welcoming and helpful. You book excursions right at the hotel. The only issue we had was that a fire alarm went off twice with an announcement to stay in place while being investigated. I work in commercial property management so I understand the stay in place but there was never a follow-up to give an all clear or even an explanation. There should always be an all clear or next step announcement. Other than that the property was perfect and we will return.