Hanoi Kid friendly Vacations

Fantastic staff and good breakfast. The location is perfect. Is it spotless? No. But if you want a "white glove" level of clean, go somewhere else and pay 5x the price. For a solid, well-located stay that won't break the bank, this is it.

Excellent hotel and staff were very friendly and helpful with booking tours to Sapa and airport transfers.

Starting out with the check-in. What you were being quoted is not the exact amount unless you play with cash. Credit card 3% service fee. I considered that a bake & switch. Room is good size but it is dated and it shows it's age. No breakfast onsite, you have walk about 1.5 blocks to another sister property for breakfast. The breakfast there was very limited in selection. The worst part is you can only choose ONE item. If you pick two fried eggs, you can't have the chicken noodle. Two fried eggs are all you can have from the menu that morning.

Nice staff good service

Excellent staff Royal Suit was a bit on the small side

Spacious room, very comfortable bed. Excellent breakfast, very courteous staff

True 5-star feel hotel. Comfortable and spacious and great location

Breakfast menu great selection and service! Excellent staff! Great area for bar location to meet, greet, and free discussion!

Starting out with the check-in. What you were being quoted is not the exact amount unless you play with cash. Credit card 3% service fee. I considered that a bake & switch. Room is good size but it is dated and it shows it's age. No breakfast onsite, you have walk about 1.5 blocks to another sister property for breakfast. The breakfast there was very limited in selection. The worst part is you can only choose ONE item. If you pick two fried eggs, you can't have the chicken noodle. Two fried eggs are all you can have from the menu that morning.

Excellent hotel and staff were very friendly and helpful with booking tours to Sapa and airport transfers.

Excellent staff Royal Suit was a bit on the small side