East Midlands Romantic Vacations

Overall had a wonderful stay at the Thistle Trafalgar. The location is the biggest winner with this hotel since you have quick access to public transit and are within walking distance from a lot of attractions. It was a little confusing since the Thistle London Piccadilly is on the same street, so just be sure to double check which address before arriving. The hotel room wasn't anything fancy, but it was clean and comfortable enough for our trip. The shower is a little narrow as something to keep in mind. Also there is no fan in the bathroom and which made it a bit damp after each shower. Our visit was in the summer during the heatwave and the strong AC was amazing to have. The room also did not come with a mini-fridge if you're planning on bringing food/leftovers back. The front desk staff were great and we had no issues checking-in/out. If your looking for a budget friendly option, this is a great option!

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

Excellent service, exceptionally clean, great location

The only problem was a VERY creaky floor above our room that was very loud when someone was walking around. Otherwise, I love this hotel.

Always a pleasure to stay here. Great location in Piccadilly , east to walk to. Staff so welcoming and swift check in and out. Rooms very clean and quiet, my room was super spacious nice large bed and complimentary water. The lady who was cleaning was a delight and offered to help fasten my dress I was struggling with for an event later that morning before check out. Highly recommended! Stayed for past 3 years when needs be.

Great central location, friendly helpful staff.

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

Excellent service, exceptionally clean, great location

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Love this hotel & I always return here but have noticed a sneak move at check out where they are charging a percentage for gratuities for reception staff etc. I’m not totally against this although I think it’s a stretch as they already have gratuity included often but the way they applied it out asking or running it past us felt very cheap @ underhand. I went back to reception and told her they can keep the charge. I will pay but dont ever apply this to people again without asking. This is enough to make me change hotels. It is expensive to stay here. I don’t enjoy such behaviours & as a matter of principal I would change hotel choice next time.

Excellent service, exceptionally clean, great location