United States of America Spa Vacations

Bathroom room faucet was loose to the touch. Had to use one hand to hold it and the other to turn it on. In room tablet for room functions did not work at all. Was there for 4 nights. I alerted staff about this at check in and nothing was done about it during my entire stay

Here’s an updated version: We had a wonderful stay at Mandalay Bay and would definitely return. The resort is beautiful, the rooms were comfortable, and the staff was friendly and helpful throughout our visit. The highlights for our family were the beach and pool area, which were absolutely fantastic, and the aquarium, which was a huge hit. Both added so much to our experience and made the resort feel like a destination all on its own. My only complaint was the Pack ‘n Play that was provided. It appeared to be an older model, and the mattress pad was very hard with very little cushioning. It wasn’t comfortable enough for our baby to sleep in, so we ended up not using it. Overall, we had a great experience and would highly recommend Mandalay Bay, especially for families looking for plenty of fun activities right at the resort.

Excellent decoration and cleanliness. Spacious rooms and very nice beds.

I have been staying at The Venetian for years. Love their rooms, love their friendly staff, love a lot about this particular resort. This last visit was a bit of a miss for me. Though they gave us a great pool side room on a high floor, the noise and music from the pool below was so loud, it shook the entire room and there was no chance for napping, even though we arrived after an 8 hour trek to get to Vegas. The music only ended at 6pm!! The hotel was kind enough to comp us a little for our displeasure, but I would make sure in future (if I were to come back) to NEVER again ask for a room on pool side. Also, the very first towel I took out to shower in the morning was completely covered in grease and dirt stains. VERY unusual for Venetian. Perhaps I need to explore some newer properties before I return.

Pillows had a bad odour

Excellent decoration and cleanliness. Spacious rooms and very nice beds.

I have been staying at The Venetian for years. Love their rooms, love their friendly staff, love a lot about this particular resort. This last visit was a bit of a miss for me. Though they gave us a great pool side room on a high floor, the noise and music from the pool below was so loud, it shook the entire room and there was no chance for napping, even though we arrived after an 8 hour trek to get to Vegas. The music only ended at 6pm!! The hotel was kind enough to comp us a little for our displeasure, but I would make sure in future (if I were to come back) to NEVER again ask for a room on pool side. Also, the very first towel I took out to shower in the morning was completely covered in grease and dirt stains. VERY unusual for Venetian. Perhaps I need to explore some newer properties before I return.

Pillows had a bad odour

I have been staying at The Venetian for years. Love their rooms, love their friendly staff, love a lot about this particular resort. This last visit was a bit of a miss for me. Though they gave us a great pool side room on a high floor, the noise and music from the pool below was so loud, it shook the entire room and there was no chance for napping, even though we arrived after an 8 hour trek to get to Vegas. The music only ended at 6pm!! The hotel was kind enough to comp us a little for our displeasure, but I would make sure in future (if I were to come back) to NEVER again ask for a room on pool side. Also, the very first towel I took out to shower in the morning was completely covered in grease and dirt stains. VERY unusual for Venetian. Perhaps I need to explore some newer properties before I return.

Here’s an updated version: We had a wonderful stay at Mandalay Bay and would definitely return. The resort is beautiful, the rooms were comfortable, and the staff was friendly and helpful throughout our visit. The highlights for our family were the beach and pool area, which were absolutely fantastic, and the aquarium, which was a huge hit. Both added so much to our experience and made the resort feel like a destination all on its own. My only complaint was the Pack ‘n Play that was provided. It appeared to be an older model, and the mattress pad was very hard with very little cushioning. It wasn’t comfortable enough for our baby to sleep in, so we ended up not using it. Overall, we had a great experience and would highly recommend Mandalay Bay, especially for families looking for plenty of fun activities right at the resort.

Excellent decoration and cleanliness. Spacious rooms and very nice beds.