I recently stayed at the Windsor Plaza Hotel in Ho Chi Minh City and had a delightful experience. The hotel itself boasts a splendid property, combining modern amenities with a touch of traditional charm, making it a comfortable and inviting place to stay.
One of the highlights of my visit was the exceptional service provided by the staff at the Business Lounge. They were attentive, professional, and went above and beyond to ensure my needs were met, creating a welcoming atmosphere that was greatly appreciated. The happy hour at the lounge was a real treat, featuring a variety of delicious snacks and beverages that provided a perfect end to my busy days.
The hotel’s commitment to maintaining and updating its facilities was evident. However, I did notice that despite the bathrooms being renovated, they still retained an outdated look which slightly detracted from the overall modern feel of the hotel. Additionally, while most services were impeccable, I found room service to be somewhat inconsistent and off-track.
In summary, Windsor Plaza Hotel offers a wonderful stay with its impressive property and outstanding Business Lounge staff. A few improvements in room service and bathroom aesthetics would make it even more exceptional. Despite these minor issues, I would highly recommend this hotel for anyone visiting Ho Chi Minh City.