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베스트 웨스턴 잭슨빌 인 여행 후기

2.5 out of 5
베스트 웨스턴 잭슨빌 인
1709 W Morton Ave, Jacksonville, IL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 539개 이용 후기 중 257개" "
평점 8 - 좋아요. 539개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 539개 이용 후기 중 58개" "
평점 4 - 별로예요. 539개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 539개 이용 후기 중 18개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean and decent breakfast.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Pilgrim

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The room was reasonably priced and the breakfast was good. The person who checked me in was not helpful and condescending. The carpet needed to be shampooed. I suspect it was not as dirty as it appeared.
2024년 3월에 1박 숙박함

8/10 - 좋아요

chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Easy in and out. No complaints. Would recommend.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool area and Jeanie was the best. Very friendly and helped us with anything we needed.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lisa

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Melissa

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very rude!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was cold cereal till 7, then nothing till 8:00am!!!
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Inajean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very accommodating owner!!!
2023년 11월에 1박 숙박함

8/10 - 좋아요

jasmine

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Dirty sinks
Found either dirt or blood on the hand soap/ body wash meant for Hand soap.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Pawel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Perry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

brenda s

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jeannie is awesome here!!! Very very nice! She is doing a great job! Room is clean and the pool is nice!
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was helpful to a point, but couldn't connect phone calls to my room. The bathroom was clean, the bedding and towels were also clean, but the carpet was disgusting. Renovations would be a good idea.
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Jan

2023년 10월에 2박 숙박함

8/10 - 좋아요

Christopher

2023년 10월에 3박 숙박함

4/10 - 별로예요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Drywall in the room was coming apart in several places, room was dated and run down. Staff was nice.
2023년 10월에 2박 숙박함

4/10 - 별로예요

Martha

가족 여행
I will not stay there again! Could not fall asleep when I saw a cockroach on the nightstand. Discouraged to try the breakfast because of the roach.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Linda

2023년 9월에 2박 숙박함

8/10 - 좋아요

Jennifer

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Fred

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was far superior to another hotel chain that we stayed at in the past.
2023년 8월에 3박 숙박함

2/10 - 너무 별로예요

Paula

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roach infested TV
The room smelled so much like cigarette smoke! Having the air conditioner on made the smell worse! I also had roaches coming from under the tv stand. You can see there was a lot of them underneath the stand. I would not recommend this hotel to no one! Room 117
2023년 8월에 2박 숙박함

8/10 - 좋아요

Dennis

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet. The only negative thing was the Wi-Fi wasn’t working.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Leah

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Matt

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
The guests above us were stomping around at 5:00 am for over an hour so that wasn’t helpful. Obviously that wasn’t the hotels fault. The facility was dark and very outdated. The pea green colored walls made the whole place feel old and unclean. The facility was somewhat clean though and the staff was friendly. What I expected for the price.
2023년 8월에 2박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 숙박 시설 상태 및 시설
The internet was down and the tv didnt work. Also the handle in the shower was broken
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Erlin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, kept clean, close to shopping and gas stations, good breakfast.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are clean and the bed was very comfortable
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Sheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The cleaning staff was very accommodating. The food was good; facilities clean.
2023년 7월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 17일
Dear Guest, It's great to hear that the cleaning staff was accommodating and that you enjoyed the good food and clean facilities. A positive experience with the staff and facilities can significantly enhance one's overall impression of a place, whether it's a hotel, restaurant, or any other establishment. If you have any other experiences or thoughts you'd like to share, feel free to let me know!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Darcy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE!!!!
This is the most unfriendly hotel that I have ever stayed in. There was blood on the comforter, there was a mold smell, that we went to County Market and bought air freshners to plug into the wall, we have bites from bedbugs we believe and the service from the people that worked at the desk were the most unfriendly and most rude and unprofessional people i have ever experienced at any hotel. Unfortunately, we had 15 rooms booked for a baseball tournament and could not go anywhere else as every hotel in town was booked. The staff's answer to everything was "well I can have you kicked out if that's what you want." I witnessed them kicking an elderly couple out of the breakfast area due to them having coffee and not eating anything. The lady told them this area is only for people eating. The location is about the only thing it has going for it as it is in the middle of everything and convenient for us, but I would never stay here again due to the rudeness of the staff. The day person at the desk even called her night person a "Karen" and said she overreacts to everything. The night lady followed our players around the hotel trying to catch them doing something wrong.
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 12일
Dear Guest,We apologize for the extremely negative experience you had at our hotel. We take your feedback seriously and will investigate the issues you mentioned. We strive to provide a clean, comfortable, and friendly environment for all our guests. Your comments will be used to improve our services and ensure a better experience for future guests. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager

4/10 - 별로예요

JoAnn

가족 여행
별로예요: 객실의 편안함
People partied in parking lot until 2am! Will not be returning.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 12일
Dear Guest,We apologize for the disturbance caused by the late-night activities in the parking lot. We understand the importance of a peaceful environment for our guests and we will address this issue to prevent such incidents in the future. We appreciate your feedback and apologize for any inconvenience caused during your stay. Thank you for bringing this to our attention.Sincerely,Hotel Manager

6/10 - 괜찮아요

audrey

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Accommodations were simple and clean
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a nice stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice and clean, comfortable bed.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 5일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and nice place to stay and that you liked our comfortable bed. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Cole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 23일
Dear Cole,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

8/10 - 좋아요

Ashleigh

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 19일
Dear Ashleigh,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

6/10 - 괜찮아요

Edgar

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 7일
Dear Guest,Thank you for your rating of 3 out of 5 for your recent stay. We appreciate your feedback and apologize for any inconveniences you experienced. We will take your comments into consideration to improve our services and ensure a more pleasant stay for our guests. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay in Jacksonville
BW Jacksonville: Positive experience-great location, well maintained property, quiet room and wonderful breakfast (lots of choices). We enjoyed our one night very much. The check-in clerk was very nice and helpful. Just about 30 minutes' drive to Springfield area. Definitely would stay again
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 8일
Dear Guest,Thank you for your recent stay at our property. It has been a great pleasure having you as our valued guest. We are immensely grateful for your positive comments. Our team is delighted to read that you enjoyed the friendly service of our staff. Please do visit us again for an awesome experience.Sincerely,Hotel Manager

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price. staff was very nice. lobby, dining & pool area were clean, free breakfast was good. rooms & hallway were surprisingly quiet. the room was very clean. if you have mobility issues, no matter where your room is the parking to room access is very easy. the only con, the pillows were small. I would stay here again
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 6일
Dear Julie,Thanks for letting us know how satisfied you are with our services and amenities. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. We hope to welcome you again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Mabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We've stayed with Best Western before and everything was as expected clean and well taken care of. The staff has always been friendly and helpful. Thank You.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 5일
Dear Mabel,Thank you for your kind words! We're delighted to hear that you had a positive experience during your stay with us. We take pride in providing clean and well-maintained accommodations for our guests, and we're glad that we met your expectations in this regard. We look forward to welcoming you back on your future visits.Sincerely,Hotel Manager

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was amazing! Breakfast was so good and the staff were very friendly!
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 29일
Dear Danielle,Thanks for letting us know how satisfied you are with our services and amenities. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. We hope to see you again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The family in the next room had children, which was fine, but they forgot shouting at children in the hallways at 7AM can be poor social behavior in a hotel. Staff, despite the DO NOT DISTURB sign, knocked on the door repeatedly on the door to service the room well 90 minutes before check out.
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 24일
Dear Heather,Thank you for sharing your feedback with us. We are distressed to see your comments. Our apologies for the inconvenience. We will investigate the entire issue with the concerned department. Request your understanding. Despite your disappointment, we hope you will consider giving us another opportunity to better serve you again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Curtis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean! Good Breakfast
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 22일
Dear Curtis,Thanks for letting us know how satisfied you are with our services and amenities. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. Hope you will visit again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good nights sleep
From the check-in to the day we left the hotel was clean, quiet, and the staff was friendly. The only down fall was maybe a lack of pressure for the shower but I could overlook that with the good breakfast that was served. Overall a big thumbs up for this location.
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 4일
Dear Timothy,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us and that our staff provided you with friendly service. We look forward to welcoming you back on your next visit!Sincerely,Hotel Manager