이탈리아 프레떼 시트, 고급 침구, 오리/거위털 이불, 필로우탑 침대

더 리츠 칼튼, 토론토 여행 후기

5 out of 5
더 리츠 칼튼, 토론토
181 Wellington St W, Toronto, ON

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 754개 이용 후기 중 620개" "
평점 8 - 좋아요. 754개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 754개 이용 후기 중 33개" "
평점 4 - 별로예요. 754개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 754개 이용 후기 중 14개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

BACK KOO

2022년 10월에 3박 숙박함
답변 제공: mimi 님, 2022년 10월 17일
Thank you for choosing to stay at The Ritz-Carlton, Toronto. We look forward to welcoming you back again in the near future. Warm regards, Mimi

10/10 - 훌륭해요

MI KYUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박시설은 전반적으로 만족하였습니다. 직원들도 친절하였고요. 한가지, 주차를 다른 주차장에 하는 바람에 조금 불편함을 느꼈으나 직원분이 친절하게 설명하여 주었고 다시 호텔 주차장으로 이동하게 되어 마지막날 캐나다 여행 마무리 잘되어 모두 만족합니다. Good!
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Hansang 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 최고의 조식....

10/10 - 훌륭해요

choi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely visit in Toronto. The staff was friendly and helpful. Would stay here again!
2024년 5월에 4박 숙박함
답변 제공: SA 님, 2024년 5월 15일
Dear Debra, thank you for choosing The Ritz-Carlton, Toronto for your stay. We're so glad to hear that you found our ladies and gentlemen to be friendly and helpful as our guests' satisfaction is of our utmost priority. We look forward to your next visit. Best regards.

10/10 - 훌륭해요

Ayman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Five stars service as per book
2024년 5월에 3박 숙박함
답변 제공: SA 님, 2024년 5월 13일
Dear Ayman, thank you for visiting The Ritz-Carlton, Toronto and taking the time to leave your review. We're so glad you enjoyed our 5-star service and we look forward to welcoming you back again for yet another exceptional stay. Best regards.

8/10 - 좋아요

JEAN MARIE 님, PARIS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres Bon emplacement
2024년 4월에 9박 숙박함
답변 제공: SA 님, 2024년 5월 13일
Jean Marie, nous vous remercions sincèrement d'avoir pris le temps de partager votre avis sur votre récente visite à The Ritz-Carlton, Toronto. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement privilégié. Situé au cœur de la ville, notre hôtel offre un accès facile aux attractions locales et à une multitude d'options de divertissement. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Toronto.

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: SA 님, 2024년 5월 9일
Dear Sam, thank you for choosing The Ritz-Carlton, Toronto. We're so happy to see that you had a 5 out of 5 experience and we hope to welcome you back again soon. Best wishes.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service is always top notch at the Ritz.
2024년 5월에 1박 숙박함
답변 제공: SA 님, 2024년 5월 9일
Dear William, thank you for choosing The Ritz-Carlton. We're so thrilled to hear that you had an exceptional experience with us and we look forward to welcoming you back again soon. Best regards.

10/10 - 훌륭해요

Tanguy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accueil au petit soins et prestations de qualité
2024년 5월에 2박 숙박함
답변 제공: SA 님, 2024년 5월 6일
Tanguy, Nous sommes ravis d'apprendre que vous avez apprécié l'accueil attentionné et les prestations de qualité lors de votre séjour au Ritz-Carlton, Toronto. Offrir une hospitalité exceptionnelle est notre priorité absolue, et nous vous remercions pour vos commentaires. Nous avons hâte de vous accueillir à nouveau pour une expérience mémorable très bientôt.

10/10 - 훌륭해요

Audrey

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very nervous to be traveling with my 4 month old but I am so glad I did and we chose to stay here. Everyone was wonderful and the service was incredible. We will definitely be back.
2024년 5월에 2박 숙박함
답변 제공: SA 님, 2024년 5월 6일
Dear Audrey, we're delighted to hear that you had a wonderful experience during your stay with us at The Ritz-Carlton, Toronto, especially while traveling with your little one. Providing exceptional service and ensuring our guests feel welcomed and comfortable is our top priority, and we're thrilled to know we succeeded in making your stay memorable. We look forward to welcoming you back soon for another fantastic experience. Best wishes.

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service was excellent! Everything was perfect!
2024년 5월에 1박 숙박함
답변 제공: SA 님, 2024년 5월 6일
Dear Beverly, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave your wonderful review. We're so thrilled to hear that you enjoyed the exceptional service our ladies and gentlemen had provided. We hope to welcome you back again soon. Looking forward to your next visit. Best wishes.

8/10 - 좋아요

Michael Patrick

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Their computers were down at check-in so I had to walk around for a couple hours. No acknowledgment of my Marriott rewards status and no offer or mention of upgrades. My room was adjoining which I hate. My room also looked beaten up and weathered. Otherwise, the staff were all great, the food was excellent, and use of the spa . locker room cam free with my stay. Good place but I'll try another hotel next time
2024년 4월에 2박 숙박함
답변 제공: SA 님, 2024년 5월 6일
Dear Michael Patrick, we sincerely apologize for the inconvenience you experienced due to our computers being down upon your check-in. It's regrettable that we fell short in acknowledging your Marriott rewards status and offering upgrades. We understand your preference regarding room type, and we'll strive to accommodate your preferences better in the future. We appreciate your compliments about our Ladies and Gentlemen, food quality, and complimentary spa locker room access. We value your feedback and hope to have the opportunity to exceed your expectations during your next visit. Best regards.

10/10 - 훌륭해요

Youssef

2024년 4월에 1박 숙박함
답변 제공: SA 님, 2024년 5월 6일
Dear Youssef, thank you for choosing The Ritz-Carlton, Toronto for your visit. We're happy to see that you had a 5 out of 5 experience and we look forward to welcoming you back again soon. Best wishes.

10/10 - 훌륭해요

Abhijeet

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service and attention to detail. Lobby staff goes the extra-mile to make you feel comfortable.
2024년 4월에 2박 숙박함
답변 제공: SA 님, 2024년 4월 26일
Dear Abhijeet, thank you for choosing The Ritz-Carlton, Toronto. We are so happy to hear that you enjoyed your experience with our Ladies and Gentlemen at the lobby. It is of utmost importance for us to provide exceptional service to our guests and we take pride in the fact that our team is so attentive to our guests' needs. We hope to welcome you back for yet another wonderful stay. Best wishes.

10/10 - 훌륭해요

Dr Yunus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charlene at reception was nothing short of amazing. Her personality was genuine and so sincere. Very accommodating and pleasant to talk to. Charlene went above and beyond to makexour stay comfortable Charlene is very approachable to answer a y questions we had. Thank you
2024년 4월에 1박 숙박함
답변 제공: SA 님, 2024년 4월 26일
Dear Dr. Yunus, thank you so much for staying with us at The Ritz-Carlton, Toronto and taking the time to leave your review. We are so glad to hear that you had such a memorable interaction with Charlene and will be sure to pass on your kind words to her! Ensuring that our guests are provided with exceptional service is the standard that our Ladies and Gentlemen pride themselves on. We hope to see you again soon to provide yet another wonderful stay. Best wishes.

10/10 - 훌륭해요

Billy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: SA 님, 2024년 4월 26일
Dear Billy, thank you for the your 5 out of 5 rating! We're so glad to hear that you enjoyed your stay at The Ritz-Carlton, Toronto. We look forward to welcoming you back for another memorable experience. Best regards.

10/10 - 훌륭해요

Thanh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely helpful staff
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 4월 26일
Dear Thahn, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave a review. We're so happy to hear that you found our staff helpful. It is of utmost importance to us to be able to provide exceptional service to our guests and to exceed their expectations. We look forward to welcoming you back soon. Best wishes.

10/10 - 훌륭해요

MIDORI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: SA 님, 2024년 4월 26일
Dear MIDORI, thank you for choosing to stay at The Ritz-Carlton, Toronto. We're so thrilled to see that you had a 5/5 experience. We look forward to your next visit! Best regards.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 4월 10일
Dear Peter, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave us a perfect rating. We're so thrilled to hear that you enjoyed your stay and we look forward to welcoming you back again soon! Best regards.

10/10 - 훌륭해요

BOLANLE

2024년 3월에 4박 숙박함
답변 제공: SA 님, 2024년 4월 26일
Dear BOLANLE, thank you for staying with us at The Ritz-Carlton, Toronto and leaving us a 5 out of 5 rating. We're so happy to hear that you had an exceptional visit and we wish to welcome you back again soon. Best regards.

10/10 - 훌륭해요

Nick

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience will visit again
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 26일
Dear Nick, thank you for choosing to stay at The Ritz-Carlton, Toronto. We're so thrilled to hear that you had a great experience and we look forward to your next visit! Best regards.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 15일
Dear Peter, thank you for choosing to stay with us at The Ritz-Carlton, Toronto! We are so happy to hear that you had a 5 out of 5 experience and we look forward to welcoming you back again soon! Best regards.

8/10 - 좋아요

RAMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 5일
Dear RAMI, thank you for leaving us a rating. We're thrilled you enjoyed your recent stay at The Ritz-Carlton, Toronto. If you have any further feedback or requests, please don't hesitate to share. We look forward to welcoming you back soon! Best regards.

10/10 - 훌륭해요

June

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 5일
Dear June, thank you for the wonderful 5-star rating! We're delighted you had an exceptional experience at The Ritz-Carlton, Toronto. Your feedback is truly appreciated, and we look forward to welcoming you back soon. Best regards.

10/10 - 훌륭해요

zaid

2024년 2월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 26일
Dear zaid, thank you for staying with us at The Ritz-Carlton, Toronto and taking the time to leave us a perfect rating. We hope to have the pleasure of welcoming you back again soon! Best wishes.

10/10 - 훌륭해요

Ramneet Singh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it
2024년 2월에 2박 숙박함
답변 제공: SA 님, 2024년 2월 26일
Dear Ramneet Singh, thank you for choosing The Ritz-Carlton, Toronto. We are so thrilled to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Best regards.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: SA 님, 2024년 2월 26일
Dear Peter, thank you for choosing The Ritz-Carlton, Toronto for your stay and taking the time to leave us a perfect rating. We are so thrilled to see that you found your stay to be exceptional and we look forward to your next visit. Best regards.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un hotel de lujo sencillo
La estancia fue buena, el personal en general muy atento y amable, las instalaciones son buenas, sencillas pero cumplen, la relación costo beneficio es el que no estoy muy de acuerdo, ya que hay hoteles de mejor precio que te dan lo mismo o mejor.
2024년 2월에 4박 숙박함
답변 제공: SA 님, 2024년 2월 15일
Estimado huésped, gracias por hospedarse en The Ritz-Carlton, Toronto y dejar un comentario. Nos alegra saber que disfrutó de nuestro servicio. Esperamos volver a verte pronto. Atentamente.

8/10 - 좋아요

andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: SA 님, 2024년 2월 12일
Dear andy, thank you for choosing The Ritz-Carlton, Toronto for your stay. We hope you had a wonderful visit and that we have the pleasure of welcoming you back again soon. Best regards.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: SA 님, 2024년 2월 5일
Dear Peter, thank you for choosing The Ritz-Carlton, Toronto for your stay. We're so thrilled to see that you had an excellent experience and we hope to have the pleasure of hosting you again soon. Best regards.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An absolute delight
From the moment I checked in until the bellman stowed my luggage into the trunk of my airport transfer, I was treated with incredible kindness and consideration. Every aspect of my stay was truly comfortable and an absolute delight. Excellent view of the city, great walking distance to attractions and public transportation, and superb in-room dining options. If pressed, I'd beg for a different hair dryer--it was the typical in-room blower, replete with sticky handle and minimal settings. (My gym has higher quality dryers!) I'd absolutely recommend this property over the Four Seasons when staying in Toronto.
2024년 1월에 2박 숙박함
답변 제공: SA 님, 2024년 1월 31일
Dear Jennifer, thank you for staying with us at The Ritz-Carlton, Toronto and for your kind words! We're so thrilled to hear that you had such a wonderful experience and were happy with the location and the service our Ladies and Gentlemen provide. Thank you for your note regarding the hair dryers. I will forward your feedback to our management team for future consideration. Best regards.

10/10 - 훌륭해요

Kai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: SA 님, 2024년 1월 31일
Dear Kai, thank you for choosing The Ritz-Carlton, Toronto. Thank you for your perfect rating. We hope to welcome you again soon! Best regards.

10/10 - 훌륭해요

Lynda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff at this hotel go far beyond expectations in an effort to make your stay enjoyable an memorable. No detail is too small for their attention. they are outstanding.
2024년 1월에 1박 숙박함
답변 제공: SA 님, 2024년 1월 11일
Dear Lynda, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave your review. We greatly appreciate your kind words and for acknowledging the effort behind our service. Our Ladies and Gentlemen are dedicated to ensuring our guest's needs are not only met, but have been anticipated for your comfort and convenience. We hope to have the opportunity to provide you exceptional service once again in the near future! Best regards.

6/10 - 괜찮아요

Sarkis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: SA 님, 2024년 1월 8일
Dear Sarkis, thank you for taking the time to leave us a rating on your recent stay at The Ritz-Carlton, Toronto. We sincerely apologize that your experience did not meet our usual high standards. Your feedback is invaluable, and we are keen to learn more about the specific areas that fell short. Our commitment to guest satisfaction is unwavering, and we would love the chance to address your concerns and provide you with an exceptional stay in the future. Please consider reaching out to us directly with more details so that we can better understand and rectify any shortcomings. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience. Best regards.

10/10 - 훌륭해요

Brandon

2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 1월 5일
Dear Brandon, thank you for choosing The Ritz-Carlton, Toronto. We're so thrilled to hear that you had an exceptional experience and we look forward to welcoming you back again soon! Best regards.

10/10 - 훌륭해요

Magdaleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 1월 2일
Dear Magdaleen, thank you for choosing The Ritz-Carlton, Toronto for your stay. We're so thrilled that you had a 10 out of 10 experience and we hope to see you again soon! Happy New Year! Best regards.

8/10 - 좋아요

Yuting

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 2월 1일
Dear Yuting, thank you for choosing The Ritz-Carlton, Toronto and for taking the time to leave your rating. We hope to welcome you back again soon! Best regards.

10/10 - 훌륭해요

Amr

2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 1월 2일
Dear Amr, thank you for choosing to stay at The Ritz-Carlton, Toronto. We are so delighted to see that you had an exceptional experience and we look forward to your next visit! Best wishes.

10/10 - 훌륭해요

Spiridon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: SA 님, 2023년 12월 29일
Dear Spiridon, thank you for choosing The Ritz-Carlton, Toronto for your stay! We are so thrilled that you had a 10/10 experience during your visit. We hope to see you again soon and welcome you back for another excellent experience! Best regards.

6/10 - 괜찮아요

Liam 님, London

좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: SA 님, 2023년 12월 29일
Dear Liam, thank you for taking the time to leave us a rating on your recent stay at The Ritz-Carlton, Toronto. We sincerely apologize that your experience did not meet our usual high standards. Your feedback is invaluable, and we are keen to learn more about the specific areas that fell short. Our commitment to guest satisfaction is unwavering, and we would love the chance to address your concerns and provide you with an exceptional stay in the future. Please consider reaching out to us directly with more details so that we can better understand and rectify any shortcomings. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience. Best regards.

8/10 - 좋아요

Andrea

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: SA 님, 2023년 12월 28일
Dear Andrea, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave us a rating. We hope you enjoyed your visit and that we were able to leave a lasting impression. Best regards.

10/10 - 훌륭해요

Fadel

2023년 9월에 1박 숙박함
답변 제공: SA 님, 2023년 12월 28일
Dear Fadel, thank you for staying with us at The Ritz-Carlton, Toronto. We are so thrilled to see that you had a 5/5 experience and we hope to welcome you back soon for another wonderful stay. Best wishes.

10/10 - 훌륭해요

Peter

2023년 12월에 1박 숙박함
답변 제공: SA 님, 2023년 12월 28일
Dear Peter, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave us a 5 out of 5 rating. We are so delighted to hear that you had a wonderful experience and we hope to welcome you back soon! Best wishes.

10/10 - 훌륭해요

Kieonna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Toilet Was My Favorite Part
Our reason for visiting Toronto was to see a show that was being held by popular relationship coaches and other guest speakers. (Nothing to do with the Ritz) The show was rescheduled without our knowledge. Considering we live in California, booked flights, a hotel and excursions, we decided to go all out & make the best of the trip regardless. I was torn between The Ritz Carlton & The Four Seasons. Having never stayed at either one, after looking at numerous reviews with different companies, we decided The Ritz Carlton was the best choice & I couldn’t have been happier. The entire staff was very friendly from arrival to departure for the most part. We were given tips & suggestions the entire trip from the hotel staff. The cleanliness in the lobby, suites & restaurants are unmatched. Now, there’s restaurant’s inside the hotel, one being immediately to your left from the entrance & the other a few feet & up the stairs. That particular person was not as warm & friendly as everyone else so we decided not to eat there. In addition, we did not have reservations although there were plenty tables available & her bubbly conversation with the guest that were in front of us compared to us was distasteful, so unfortunately, one band one sound. We had a corner suite which is equivalent to a single apartment minus a kitchen. The 24hr room service made up for that. Overall I will choose five star hotels each time I travel as I was very impressed. Highly recommend this hotel, area & staff.
The seat warms and cleanses your front & back private areas. I can never use a regular toilet again!
2023년 12월에 2박 숙박함
답변 제공: SA 님, 2023년 12월 28일
Dear Kieonna, thank you for sharing your experience. We are delighted to have been part of your trip to Toronto. It's fantastic to hear that you found our staff friendly and helpful. We appreciate your feedback regarding your restaurant experience, and we will address this internally to ensure consistent service. We are honoured to have otherwise met your expectations, and we look forward to welcoming you back on your future travels. Best wishes.

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: SA 님, 2023년 12월 19일
Dear Patricia, thank you for choosing to stay at The Ritz-Carlton, Toronto. We are so thrilled to hear that you had a 5 out of 5 experience and we hope to welcome you back again soon. Best wishes.

10/10 - 훌륭해요

Daphne

2023년 11월에 1박 숙박함
답변 제공: SA 님, 2023년 11월 29일
Dear Daphne,Thank you for visiting The Ritz-Carlton, Toronto and taking the time to leave us a perfect 10 out of 10 rating. We are so thrilled to see that you enjoyed your stay and we hope to welcome you back again soon! Best regards.

10/10 - 훌륭해요

Rozita

2023년 11월에 1박 숙박함
답변 제공: SA 님, 2023년 12월 11일
Dear Rozita, thank you for choosing to stay at The Ritz-Carlton, Toronto and taking the time to leave us a perfect rating. We are so delighted to see that you had enjoyed your stay and we hope to welcome you back again soon! Best regards.

10/10 - 훌륭해요

Tatyana Mikhaylovna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: SA 님, 2023년 10월 17일
Dear Tatyana Mikhaylovna, thank you for choosing to stay at The Ritz-Carlton, Toronto and for taking the time to leave us a perfect rating! We are so happy to hear that you had a wonderful stay with us and we look forward to welcoming you back in the near future. Best regards,

10/10 - 훌륭해요

Dione

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your staff was excellent and very helpful
2023년 10월에 3박 숙박함
답변 제공: mimi 님, 2023년 10월 16일
Dear Dione, I'm glad to hear that you had a positive experience with our staff at The Ritz-Carlton in Toronto. We always strive to provide excellent service and assistance to our guests. We value your input and look forward to welcoming you back in the future.Warm regards, Mimi