“Lovely staff, easy parking, fascinating building. Could do with a tidy up and lick of paint. Not a bad breakfast (Weatherspoons style). Also not sure why the security lights were on all night outside my window. If these are required, appropriate blackout curtains should be installed. Very poor check in procedure. Very complicated online checkin. Need to submit passport, payment and two factor security. This is after you’ve prepaid. Shows a lack of trust and understanding of their guests.”