Baekseok-dong 5 Stars Hotels

"I had a wonderful stay at Lotte Hotel Seoul. The staff were truly outstanding. Every interaction felt professional, polished, and genuinely empathic. Their attentiveness made the experience especially memorable and set a very high standard for hospitality. The room itself (1866) was beautiful and very comfortable. I did notice a couple of minor maintenance details that would benefit from attention… grout repair, loose carpet. These are small details, but addressing them would help ensure the room fully reflects the otherwise excellent quality of the hotel. Overall, I very much enjoyed my stay and greatly appreciated the exceptional service from the team."

"Clean room and hospital staff"

"Nice"

"넘 좋았습니다 다음에 또 오고싶네요 가격이 좀 부담 스럽긴하지만요 디스카운드 좀 받을수있을까요 다음달에 또 사용하고 싶은데요"

"Best hotel in Korea"

"The room was clean and comfortable. Staff on the ground floor and at check-in were very friendly and helpful, though staff in other areas were only average. A few things to note: Facilities come with quite a lot of rules. The pool requires advance booking, which felt inconvenient while on holiday — I prefer being able to use it whenever I feel like. Entry is also not allowed if you’re wearing room slippers. Breakfast is organised into three entry sessions, which resulted in waiting times and a very busy dining area. Unfortunately, I didn’t enjoy the breakfast experience. A wider fruit selection would have made the breakfast experience better."