Greater Antilles 5 Stars Hotels

"Resort was beautiful! We got Junior Suite with a swim out pool with pool views. We loved the room and the swim out pool! The staff did not seem very attentive and I don't recall seeing any of the restaurant/buffet host smile once. We got the elite service but wished we hadn't. The private beach for elite stated that it came it with bar service but in two hours we only saw the server once. We did get a bottle vodka with the elite package but we're only able to through half of it. Getting Ice from our butler and guest/room service was way more challenging than it needed to be. The two ice machines on the 2nd and 3rd floor above us were both not functional and instead of being sent on a wild goose chase for the third time we requested that ice be brought to our room. It never came.(Partly why didn't get through our Vodka) There were constant attempts to sell us an excursion both near the pools and on the beach. The beach was gorgeous! We enjoyed the food very much! Loved hanging out in the piano bar too! Wife said her coffees were great! "

"Everything was so amazing! My wife and I went for our honeymoon and we loved every bit of it! I will say bring plenty of cash for tips and such or get some pesos at the beginning of the trip and use those first, but besides that the food 10/10 for most things, the service 10/10 I highly recommend getting the excellence club level rooms, it’s so worth it! Fransisco at check in/ checkout was awesome in the club, Emanuel at the martini bar along with all of the staff are just so friendly and inviting we had an absolute blast! If you’re a fisherman bring some of your gear! Thank you Excellence El Carmen! We will be back! "

"Perfect! 10/10"

"The resort is 5 stars. From check-in, to the room, food, entertainment & customer service, you get the best. I recommend this resort to those who enjoy an adults all inclusive resort."

"The internet wasn’t great, works only in certain areas and it was slow. We also had flies in our bathroom that appeared to be coming from the drains. I complained about it on the first day but the flies kept coming back. Overall the hotel was great, food was good and the staff were great. "

"Everything amazing, no complaints at all."

"It was a great resort for kids of all ages, for teenagers on March break, for couples with young kids, for grandparents with grandkids. It’s a very large resort, but the shuttle service is able to minimize the hardship of going from the beach to the lobby for example."