Hispaniola 5 Stars Hotels

"We had an amazing time here at excellence everything was perfect. The service was great. The room was always clean and tidy. The staff was extremely helpful, friendly and attentive. The amenities for excellence club members was fantastic. We will be returning soon! "

"Overall we enjoyed our experience, food was good for an all-inclusive, rooms always super clean, staff was very friendly, drinks were strong, and a lot of pools so not over crowded. Negatives were we always had to wait to eat, breakfast, lunch and dinner, despite there being so many restuarants. First night dinner wait times ranged from 45-90 minutes. Also, the property is huge! So it's not super easy to move around. Lastly, the elevators are so small and not many, so often had to wait in line for an elevator."

"Elevators were out of service a lot and the tv went out of service, but maintenance came and fixed the problem. "

"Our butler, Fabio, was fantastic! Anything we needed, he made sure we got ir. The resort is well maintained. Staff are friendly and helpful. Seaside Restaurant was our favorite for breakfast and lunch. We enjoyed the steakhouse and hibachi for dinner. Willy, Felix and Elias were awesome at the restaurants. The kids had such a fun time at the kids park with water slides! So fun!"

"It was everything we needed! Great hotel The only thing I didn’t enjoy was the wait times for the restaurants as you couldn’t book most of them- we waited almost 2 hours for a sitting on one day! "

"The internet worked on and off half the time, the rooms all smell really musty even after switching rooms 3 separate times and each room all had their own issue. Some had slow drains, one had a toilet that didn’t flush too well, and the other one just had black grime built up near the shower corners. Most of the servers are nice and smile while there’s a couple that just doesn’t look happy. Food was probably the most disappointing part, I wasn’t fond of any of it "

"Great place for families with kids "

"Large property with many amenities. Very friendly staff. "

"Great fun! Don’t need the ULC tour for general travellers, as it wastes 3 hours of their day."