“I just stood here and I experienced a rodent of some sort stuck in the box where the dishes were placed for room service to come clean up. At first they told me they came to clean it up until I demanded a new room. Then they stole money from my room and tried to act as if I left it there for me to tip them…. Overall I had a horrible experience, I was reaching out to Customer service regarding every issue and they would take their time with responses. I also paid for excellence club, they don’t...
“I just stood here and I experienced a rodent of some sort stuck in the box where the dishes were placed for room service to come clean up. At first they told me they came to clean it up until I demanded a new room. Then they stole money from my room and tried to act as if I left it there for me to tip them…. Overall I had a horrible experience, I was reaching out to Customer service regarding every issue and they would take their time with responses. I also paid for excellence club, they don’t...
Devin