Outstanding guest service is the hallmark of every 5-star hotel in Sorento. From the moment you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room beauty treatments. Additionally, hotels must offer superior amenities to be eligible for a 5-star rating. These can include luxury bath products, a wellness center, swimming pools, gastronomic kitchens and knowledgeable concierge.