“The entrance to the Arch National Park is directly beside this hotel. It was so easy to navigate to. The staff was extremely helpful and explained pretty much everything you need to know about the services at the hotel. They provide free breakfast in the mornings, and then free drinks and dinner snacks in the evening. The view from the observation deck on the 8th floor is great. Also the pool and hot tubs were amazing, also on the 8th floor. I recommend this hotel and would definitely stay again”
“The hotel was fabulous. Cheerful and helpful staff. Great amenities and convenient to many area attractions. I would highly recommend and would love to stay again if visiting St. Louis. Parking was safe and reasonably priced for a downtown location. Room was relaxing and clean. ”
“I feel bad for those who had a bad experience here, we had a great time!
The room was clean and hotel seemed to be taken care of, there were no 'pet smells' in our hotel area.
We did not experience any extra charges sometimes mentioned in reviews.
The area was nicer than expected, we did not walk around late though. There were some displaced people but noone bothered us.
The parking lot behind the hotel didnt seem bad, we luckily did not have any issue there but I will say the Valet Parking...
“The hotel is always clean and the staff is always friendly and helpful. There are many different restaurants in the area plus two grocery stores. Because it's located near I-270, it's easy to go to various shopping malls and areas. ”
“Love the pool, spa area and the art work. We stay here often And love coming back. Great outdoor space to have a cocktail from the full bar , shuffle board , pool table and awesome mingling spaces for friends ”
“You should remove the swimming pool picture. That was closed permanently and when I was reserving the room there was no notice about it.
My children were very disappointed.
The breakfast was not good(less menu) compared with another same-brand hotel.
The sofa bed was horrible. Very very dirty.
But the staff was very friendly. Not recommended for the family trip.”
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