실제 이용 고객 후기
2/10 - 너무 별로예 요
mohamed
2026년 8월 16일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Disappointing Experience – Royal Sea View Hotel
I reserved 3 nights at Royal Sea View Hotel, but the experience was so disappointing that I stayed only one night and left.
The receptionist and hotel staff were very unprofessional and unhelpful. The overall cleanliness was also far below an acceptable hotel standard.
• The pillows appeared to have mold, which is completely unacceptable.
• The refrigerator was rusty and in poor condition.
• The bathroom towels were very dirty and covered with stains. They were supposed to be white, but looked gray and badly used.
• The elevator was not automatic and required an employee to operate it. However, staff were not always available, especially at night, making it very inconvenient.
• The general cleanliness and maintenance of the hotel were poor.
For the price and the fact that this is supposed to be a hotel, I expected a much higher standard of cleanliness, service, and maintenance.
I booked three nights but could not stay beyond the first night because of the poor conditions. I would not recommend this hotel unless management makes significant improvements to cleanliness, maintenance, and customer service.
2026년 8월에 3박 숙박함