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예약 가능 여부 확인

아주로 호텔 여행 후기

3 out of 5
아주로 호텔
4895 Blk. 1, Mon Tang Avenue, Mac Arthur Highway, Angeles City, Pampanga

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 156개 이용 후기 중 36개" "
평점 8 - 좋아요. 156개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 156개 이용 후기 중 36개" "
평점 4 - 별로예요. 156개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 156개 이용 후기 중 7개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
숙박시설 방내부가 도배도 벗겨져서 실앙스러웠습니다. 그러나, 호텔직원들의 친절함에 감동받았습니다
2020년 1월에 1박 숙박함
답변 제공: Anne Zablan-Sangalang 님, 2020년 1월 27일
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future... Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 4박 숙박함
답변 제공: Anne Z-Sangalang 님, 2019년 8월 28일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

dae sik

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
적절한 선택임
적당한 가격과 위치
2019년 7월에 3박 숙박함
답변 제공: Azzurro Reservations 님, 2019년 7월 8일
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future... Kind Regards - Azzurro Reservations

8/10 - 좋아요

Jongseon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 7박 숙박함
답변 제공: Anne Z. Sangalang Front Office Supervisor 님, 2019년 4월 16일
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future... Kind Regards

6/10 - 괜찮아요

changyung

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
침구상태는 좋은나 룸상태는 아주 실망입니다
2019년 3월에 2박 숙박함
답변 제공: Anne Z. Sangalang 님, 2019년 3월 13일
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future... Kind Regards

10/10 - 훌륭해요

화준

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비짱
흡연실과 비흡연실이 아직 있는곳입니다 비흡연층이 상쾌합니다 조식은 너무기다하지 마시고 스트리트와 카지노가 매우가까워서 좋습니다 호텔 우측 마사지샵 좋음
2019년 2월에 4박 숙박함
답변 제공: Anne Z. Sangalang 님, 2019년 3월 9일
Dear Valued Guest, Thank you for your positive review, we appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
너무 깨끗하고 모든 직원들이 친절합니다. 다음에도 또 이용하고 싶습니다. 청결상태가 매우좋습니다
2019년 2월에 4박 숙박함
답변 제공: Ms. Anne Z. Sangalang 님, 2019년 3월 5일
Thank you for staying with us! We appreciate your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 2월에 1박 숙박함
답변 제공: Azzurro Hotels & Leisure Inc. 님, 2019년 4월 4일
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future...

10/10 - 훌륭해요

KYOUNG HOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
숙박 추천
깨끗하고 시원하고 전체적으로 좋아요. 하지만 침대가 불편하고, 조식이 짭니다. ㅜㅜ 필리핀음식이 전체적으로 엄청 짜내요..
2018년 11월에 3박 숙박함
답변 제공: Anne Zablan 님, 2018년 11월 14일
Dear Kyoung Hoon, On behalf of Azzurro Hotel family, we would like to thank you for your positive review. Rest assured that we will not stop improving our services to please each and every guest that comes to Azzurro Hotel. We look forward in hosting you. Best regards, Azzurro Hotels & Leisure Inc.

10/10 - 훌륭해요

Jin Woo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스 굿!
서비스가 매우좋았습니다.
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

Sangkug

좋아요: 직원 및 서비스
호텔의 전반적인 내용입니다.
스탠다드룸, 금연실을 이용했습니다. 방은 사진에서 보는 것보다 작다고 생각하십시요. 냉장고와 에어컨은 오래된 듯 보였고, 커피포트는 정상적입니다. 룸금고는 고장났었으며, 침대는 중하 정도라 생각됩니다. 유리창은 있었지만, 앞뒤로 통유리로 막혀있어요. 화장실 시설은 보통이며, 청결정도는 중간정도라 생각되네요. 호텔의 위치는 길가에 있어서 쉽게 접근이 가능할 것처럼 보이지만, 호텔과 도로 사이에 일방통행 도로가 하나 더 존재해서 차량이동시 호텔 앞으로 가기가 쉽지않습니다. 다만 호텔 정문에서 약 50미터 안쪽 좌우로 편의점이 하나씩 있습니다. 이 호텔의 장점은 200페소/시간 으로 빠른 체크인과 늦은 체크아웃이 가능하다는 것입니다. 그리고 공항으로 갈 때에는 트라이시클보다는 공항셔틀(500페소)을 이용하는 것이 좋을거같아요. 아무래도 승차감이... ㅎㅎ;;; 마지막으로 사진은 없습니다. 찍고 싶다는 생각이 그엏게 들지는 않더라구요.
2018년 6월에 2박 숙박함

8/10 - 좋아요

seunghwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 4박 숙박함

8/10 - 좋아요

jay 님, korea

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
it's very near from walking st.
it's very nice experience... room is suitable for me... i dont need too much wide room n dont need kitchen... so its suit for me
2017년 7월에 8박 숙박함
답변 제공: -Azzurro Reservations 님, 2017년 7월 23일
Greetings From Azzurro Hotel! Thank you so much for a wonderful guest review mr jay. The renovation is for the lobby upgrade so that on your next visit you may feel more comfortable and relax staying at our grand lobby. Thank you for staying with us and We hope to see you again soon.

8/10 - 좋아요

jongwoo

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 하룻밤 지내기는 괜찮으나, 가족여행은 비추천
객실상태 양호, 바닥 더러움, 방음 안됨, 아침식사 비추천

2/10 - 너무 별로예요

Vance

2023년 5월에 9박 숙박함

4/10 - 별로예요

satoru

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
ホテルが修理中ということもあり、日中も寝てられないです。週末は屋上のバンドの演奏が2時くらいまで続きます。喫煙で予約しましたが禁煙部屋になってました。朝食もビュッフェからオーダー方式に変更になっていて残念でした。
2023년 4월에 4박 숙박함
답변 제공: Azzurro Hotel by Sunshine Grandeur Corp. 님, 2023년 4월 25일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review. We value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are making improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotel by Sunshine Grandeur Corp.

8/10 - 좋아요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay and staff were great. Need more TV stations for America in english. Stay before Covid and betterchannels
2023년 2월에 26박 숙박함
답변 제공: Azzurro Hotels by Sunshine Grandeur Corp. 님, 2023년 3월 29일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review. We value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are making improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards,

2/10 - 너무 별로예요

Patrick

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place
2023년 2월에 2박 숙박함

8/10 - 좋아요

HIDEO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフのサービスは良かったです。 レストランのメニューの種類がもう少しあればさらに良かったです

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over priced. Wall paper peeling off. Shower plumbing need fixing. Condition of room need fixing.
2020년 1월에 2박 숙박함
답변 제공: Azzurro Hotels and Leisure Inc. 님, 2020년 2월 4일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, but needs to be more clean. It was small but the phito made it look larger than what it was.
2020년 1월에 3박 숙박함
답변 제공: Azzurro Hotel 님, 2020년 1월 27일
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future... Kind Regards,

6/10 - 괜찮아요

Geoffrey

Just Ok
The place is ok, but needs a face lift. Staff very polite and friendly. Management needs to pay better attention to detail.
2019년 11월에 2박 숙박함
답변 제공: Azzurro Hotels and Leisure Inc. 님, 2019년 12월 3일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards,

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 9박 숙박함
답변 제공: Anne Zablan 님, 2019년 11월 26일
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future... Kind Regards,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Anne Zablan-Sangalang 님, 2019년 10월 3일
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the review during your stay in our hotel. We are looking forward to be of your

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Leisure Trip
The toilet is terribly small and was difficult to move around. The window is blocked by the air-conditioner compressor.The room main door can't close properly. Had to bang hard to close it.
2019년 8월에 4박 숙박함
답변 제공: Anne Z-Sangalang 님, 2019년 8월 28일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 1박 숙박함
답변 제공: Anne Z-Sangalang 님, 2019년 8월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

YOUKO

좋아요: 청결 상태, 객실의 편안함
コスパわるい！
部屋が狭いですね！たばこが吸える部屋があるので選んでますが、同じ値段でもっと良いホテルに泊まれます。コスパは悪いです。 朝食もいつも同じで飽きます。屋上レストランのライブ演奏がうるさく、迷惑でした。 シャワーヘッドも水漏れする部屋が多い。 パーキングが狭い。
2019년 6월에 1박 숙박함
답변 제공: Azzurro Reservations 님, 2019년 7월 8일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

8/10 - 좋아요

C. Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
1st class bed, parking, check-in, Poor-class bar
First I'll come back as I LOVE underground safe parking, dark out room curtains, and nice comfy King size bed!! HUGE plus. Check in and room service were GREAT, as was bathroom amenities, plus coffee in the room. MANY GOOD THINGS. But we travelers need to stay honest so my negatives were three; 1) Closet safe's STILL do not function (I've 8 visits) 2) AVOID the 8th floor as 9th floor is the 9 pm cover band (& its louder that bedroom TV! ). 3) The breakfast buffet while ABOVE average CAN have some bad days like today's breakfast meat was hot dog slices. Seriously people? 4) Bar makes ridiculously weak drinks, served in nice whisky tumblers FULL of ice, my 2 night cap White Russians didn't make me sleepy-only disappointed. 5. Cable; 18 channels, huh? .............yet, Yet, YET I'll come back to rest here again as those items I told you I liked here far outweigh the negatives.
2019년 5월에 1박 숙박함
답변 제공: - Azzurro Frontdesk 님, 2019년 5월 22일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 14박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Photos and Description of Room Not Accurate
As noted by others here, the rooms do not match the pictures. The Jr. Suite has different furniture and, unless viewing a row of 20 air conditioners is considered a “City View”, I certainly could not see any city (or anything else for that matter). When I complained about the view (and furniture) I was told every Jr. Suite was this way. And sorry, I was not looking at the wrong picture as was suggested. This is a clear misrepresentation and the hotel should either a.) be ashamed for continuing this charade b.) be admonished for lack of quality control in terms of how they advertise.
2019년 3월에 3박 숙박함
답변 제공: Azzurro Hotels and Leisure Inc. 님, 2019년 3월 21일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards

8/10 - 좋아요

Wen-San

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2019년 3월에 5박 숙박함
답변 제공: Anne Z. Sangalang 님, 2019년 3월 18일
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

CM

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pressure of shower is too low. The temperature of shower is not hot.
2019년 2월에 1박 숙박함
답변 제공: Anne Z. Sangalang 님, 2019년 2월 20일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
シャワールームに蚊がたくさん
2019년 2월에 1박 숙박함
답변 제공: Anne Zablan 님, 2019년 2월 13일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

6/10 - 괜찮아요

MIGUEL

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Professional staff...room little old style
We had stayed more than 10 times in Azzurro...this time the room was little old but overall the stay was good, the meals were good and staff at reception nice and professional.
2019년 2월에 2박 숙박함
답변 제공: Azzurro Hotels & Leisure Inc. 님, 2019년 2월 11일
Thank you for the positive feedback! We appreciate your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Friendly staff, dated rooms.
Staff were very nice, though the room was extremely dated, with a tub/shower combo that wouldnt drain. Noise from the street. Limited menu. Unless you can book here for a substantial discount, I'd recommend going elsewhere.
2018년 12월에 4박 숙박함
답변 제공: Anne Zablan 님, 2019년 2월 8일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

8/10 - 좋아요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok
Overall it was ok but you could hear literally everything that was going on outside your room, not really soundproof at all.
2019년 2월에 1박 숙박함
답변 제공: Anne Zablan 님, 2019년 2월 6일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The staff was great, really played a big part in overlooking the other things.
2019년 1월에 11박 숙박함
답변 제공: Anne Zablan 님, 2019년 2월 4일
Thank you for staying with us! We appreciate your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is excellent hotel. Showing it's age a little, a bit of a today up in the rooms would be good. Staff very friendly and helpful, nothing was ever too much of a problem. Room service good was good, breakfast buffet good was average and sometimes cold. Overall I was very happy with my stay. I would definitely return here.
2019년 1월에 11박 숙박함
답변 제공: Azzurro Hotels & Leisure Inc. 님, 2019년 2월 1일
Thanks for staying with us, We appreciate your feedback!

6/10 - 괜찮아요

Akio

별로예요: 객실의 편안함
ウヲーキングストリート近くが無ければ再利用。
今回は急なホテル予約であった為ウヲーキングストリート近くのホテルが取れず、ウヲーキングストリー入り口のマクドから徒歩約10分程度離れたこのホテルを利用した。対面にはカジノとギャンブル志向の方にはグッドロケーション。予約した部屋はデラックスルーム、部屋には開かない小さな窓が一つでそこそこの広さ。Wifiも問題ない。アンヘレスのホテルにしては朝食も付いてこの料金なら申し分無しと思う。気になった点としては、壁が薄いのだろう隣の部屋の音が良すぎる位に聞こえる。そして6階だからか？お湯がなかなか出ない、そして湯量も弱い。そして何より初日宿泊の朝10時頃に部屋のドアをたたく音で目を覚まされる。メイクアップルームとの言（こんな催促初めて）、強要するな！そして最終日にマニラ空港迄のトランスポートをホテルに依頼すると3,500ペソとの言、他のホテルより500ペソ高いのでは？と思ったが仕方がない依頼。この時のドライバー（ホテルのドライバーでは無い）がめちゃくちゃ飛ばす飛ばす、空港迄2時間掛かりませんでしたが命の危険が感じられた。そして最後に深夜のウヲーキングストリートとホテル間は徒歩ならハイウェイ通り歩くかトライシクルをお勧めします。近道すると危険です。
2019년 1월에 3박 숙박함
답변 제공: Anne Zablan 님, 2019년 2월 1일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

6/10 - 괜찮아요

WONCHUL

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not good.. compared to the price
Water pressure is very low. Air ventilation is impossible because they block all windows.
2019년 1월에 8박 숙박함
답변 제공: Anne Zablan 님, 2019년 1월 23일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Electric turned off every time you left room. Could not keep anything cold in refrigerator.
2018년 12월에 15박 숙박함
답변 제공: Anne Zablan 님, 2019년 1월 20일
Greetings from Azzurro Hotel! Thank you for taking time to review to us. We would like to inform you that our Key card from the room is connected to the Electricity of our hotel. We can provide you a duplicate key card, when you leave your room you can put the key card inside. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotel

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Anne Zablan 님, 2019년 1월 4일
Greetings! Thank you for you positive feedback. We appreciate it!

6/10 - 괜찮아요

Marcus

좋아요: 청결 상태, 직원 및 서비스
The hotel was next to an bank with a ATM. Restaurants were in the hotel and across the street. I like soft flat not to high.the pillow there were to high. The bathtub was an accident waiting to happen. You walked up 2 steps and had to step down into it without falling. Poor design if your older you don't need the hassle. The hotel had parking. Parking is hard to find. The room walls were to thin. I could hear how happy the people next door were everynight.
2018년 12월에 8박 숙박함
답변 제공: Anne Zablan 님, 2019년 1월 4일
Dear Valued Guest, First of all we would like to express our thanks for spending your valued time in writing a review on your recent stay with us. We value every suggestions, comments and concerns on their experience. We apologize that we did not meet your standards during your stay. We hope that your experience will not stop you from patronizing our hotel in the near future..We are looking forward to be serving you again in the near future. Kind Regards

4/10 - 별로예요

P 님, US

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff as always are all friendly and accomodating however the room is not maintained (wallpapers are already peeling off and the toilet bowl is leaking on the floor) breakfast buffet would really need some improvement as it is always the same variety. Overall doesn’t commensurate your money’s worth :(
2018년 12월에 1박 숙박함
답변 제공: Anne Zablan 님, 2018년 12월 20일
Dear Valued Guest, On behalf of Azzurro Hotel family, we would like to thank you for your review. Rest assured that we will not stop improving our services to please each and every guest that comes to Azzurro Hotel. We look forward in hosting you and your family in the near future.. Best Regards,

4/10 - 별로예요

실제 이용하신 고객

2018년 12월에 5박 숙박함
답변 제공: Anne Zablan 님, 2018년 12월 20일
Dear Valued Guest, On behalf of Azzurro Hotel family, we would like to thank you for your review. Rest assured that we will not stop improving our services to please each and every guest that comes to Azzurro Hotel. We look forward in hosting you and your family in the near future.. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Anne Zablan 님, 2018년 12월 12일
Dear Valued Guest, On behalf of Azzurro Hotel family, we would like to thank you for your positive review. Rest assured that we will not stop improving our services to please each and every guest that comes to Azzurro Hotel. We look forward in hosting you and your family in the near future.. Best regards, Azzurro Hotels & Leisure Inc.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was too much noise coming from a room 12 teenagers.. I had to intervene.. ... way too many lamps with burnt out bulbs...batteries to the safe were dead.. the breakfast buffet needs shaking up, always the same filippino foods..when I call to order food the staff do not understand English.. we never get the room that is advertised in the photo.. The roof top band is extremely too loud.. we can hear the music down on the 6th floor.. I know filippinos love LOUD music but what about the guests that need rest? Please bring down the loud roof top music. We also experienced missing money from my girl friend's purse we did report the issue but without cameras and a formal investigation the missing money is gone forever. We would have used the safe but the batteries to the safe were dead. I wish I could talk to the owner's directly and help them understand this hotel property is going in the wrong direction. Attention to details.. lots of wood trim is missing in the bathroom.. the shower fixtures are loose.and wobbly.. there is no security only house keeping.. the door man (person) is lazy trash laying out on the front.. they are not friendly.. there are many good staff, many do not have the full concept of customer service clearly in their mind.. Why does it take 10 rings to the front desk for them to pick up?
2018년 11월에 9박 숙박함
답변 제공: Anne Zablan 님, 2018년 12월 12일
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.

6/10 - 괜찮아요

Roger

별로예요: 숙박 시설 상태 및 시설
Azzurro review
Hotel was tired and needs refurbishment, staff going through the motions, breakfast was basic.
2018년 11월에 1박 숙박함
답변 제공: Anne Zablan 님, 2018년 12월 12일
Dear Sir Roger, On behalf of Azzurro Hotel family, we would like to thank you for your review. Rest assured that we will not stop improving our services to please each and every guest that comes to Azzurro Hotel. We look forward in hosting you and your family in the near future.. Best regards, Azzurro Hotels & Leisure Inc.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스
This is an older hotel and the rooms are showing there age. The wifi is decent and the staff was very good. They put me in a corner room and changed immediately when i asked. For me its a bit too far from the action, but still within walking distance. 15-20 minutes to fields, but have cross a 4 lane busy highway. It's not a bad value, but there are much better options.
2018년 11월에 1박 숙박함
답변 제공: Anne Zablan 님, 2018년 12월 12일
Dear Sir Scott, On behalf of Azzurro Hotel family, we would like to thank you for your positive review. Rest assured that we will not stop improving our services to please each and every guest that comes to Azzurro Hotel. We look forward in hosting you and your family in the near future. Best regards, Azzurro Hotels & Leisure Inc.

6/10 - 괜찮아요

Debbie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Eh...
Noise level is high. You can actually hear people outside your room. Lacking quality toiletries. Fitness room looks like storage area- one eliptical, one bench, set of weights. No air conditioner in their so-called “fitness room”. Wine selection in rooftop bar is horrible- really, this is not an exaggeration.
2018년 11월에 2박 숙박함
답변 제공: Anne Zablan 님, 2018년 11월 26일
Dear Ma'am Debbie, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.