외관

알프 파사 호텔 - 스페셜 클래스 여행 후기

4 out of 5
알프 파사 호텔 - 스페셜 클래스
Barbaros Mah. Hesapçi Sk. No:30, Kaleiçi, Antalya

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 445개 이용 후기 중 142개" "
평점 8 - 좋아요. 445개 이용 후기 중 151개" "
평점 6 - 괜찮아요. 445개 이용 후기 중 85개" "
평점 4 - 별로예요. 445개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 445개 이용 후기 중 26개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

HYEONOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
안탈리아의 구 시가지를 탐방하기 위한 목적이라면, 호텔 위치는 최적의 위치입니다. 다만, 방의 상태와 안락함 측면에서는 정말 퀄리티가 낮습니다. 또한, 호텔에서 제공하는 와이파이 신호가 너무 약해서 거의 사용하지 못하는 수준입니다.
2018년 10월에 3박 숙박함

6/10 - 괜찮아요

Sue 님, SEOUL

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
위치가 좋음 방은 작음
오토가르에서 가깝고 택시 타면 19리라 세르비스 타고 와서도 도보로 멀지 않고 찾기도 쉬웠다 위치적으로는 만족 욀뤼데니즈 돌무쉬 시간만 30분 소요 근데 더블룸 이용했는데 일본 호텔처럼 너무 작아서 방에서 짐을 펼치기도 힘들고 움직이기가 불편할 정도였다

6/10 - 괜찮아요

최진영 님, 창원

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 괜찮습니다
전체적인 호텔관리 상태는 나쁘지 않았으나 슉박할 방에 들어가니 냉장고안에서 썩은내가 나네요. 프론트에 말하니 바로 냉장고를 교체해주긴 했지만 무언가 찜찜하네요. 호텔안에 수영장이 있는것은 굉장히 마음에 들었습니다. 아침은 먹어보지 못했지만 맛있다고들 합니다.와이파이는 리셉션이랑 식당에서만 가능한것은 좀 불편합니다. 전반적으로 나쁘지 안았지만 다시 간다면 다른곳에 들러보고 싶네요

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
칼레이치 중심가에 위치하여 도심과 해변을 이용하는데 아주 편리함
객실이 상대적으로 좁은느낌이었으며, 청결직원의 수준이 그다지 높지 않아보임 투숙객 편의 제공을 위하여 노력함
호텔내부

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿
전체적으로 만족스럽습니다. 특히 조식, 서비스 좋아요 위치도 좋구요.

8/10 - 좋아요

Y 님, KOREA

별로예요: 청결 상태, 숙박 시설 상태 및 시설
그냥 그랬어요..
호텔은 오래 되서 그런지 청결하지는 않구요 .다리미가 없어서 좀 놀랐네요 ..

8/10 - 좋아요

Jimin 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 위치
호텔이 너무나 예뻣습니다. 기본적인 시설이 최상급으로 좋은건 아니지만, 분위기라던가 환경이 너무 좋았습니다. 위치도 좋습니다. 중심가로 나가기에도 좋고, 다른 관람지를 둘러보기에도 좋았습니다. 다음에도 안탈리아에 가게 되면 여기를 다시 한번 오고싶습니다.

6/10 - 괜찮아요

심여희 님, 서울

별로예요: 직원 및 서비스
불친절의 아이콘
시설 가격대비 나쁘지 않고 괜찮은 저녁식사도 제공됩니다. 그럼에도 불구하고 스텝들 너무 불친절하고 퉁명스럽고 관료적이라 다시 방문하고 싶지않습니다. 와이파이도 잘 안되서 불편해요

6/10 - 괜찮아요

misuk 님, 서울

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
친구랑 간 여행..
1층은 거실 2층은 침실로 되어 있는 단독빌라.. 처음에 들어가서 보고 크고 좋았다. 그때까지만해도 우리만 사용하는 곳이라 생각해서.. 난중에 다른 손님이 들어 오더라. 깜짝 놀람.. 현관문이 잠겨 있었는데.. 열고 들어오는 사람들.. 그들도 우릴 보고 놀라더라.. 그팀도 같이 사용하는지 모르고 예약한거 같았다.. 사전에 미리 말이라도 해주지.. 와이파이.. 침실에선 사용 할 수 없다. 사용할려면 라운지로 가서 와이파이 비번이랑 따로 받아야 사용할 수 있다. 그렇다고 사용할때마가 2분 정도 걸어가야 하는 라운지까지 가서 사용할 순 없잖아요. 그것도 중간중간 끊겨 다시 로그인을 해줘야 한다는 점..ㅜㅜ

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스

8/10 - 좋아요

Aysegül

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Alp Paşa Hotel, December 2023
Hotellets läge är utmärkt. Personalen i receptionen var vänliga och kunniga. Frukosten var bra. Städningen samt kommunikationen med städpersonalen var undermålig.
2023년 12월에 12박 숙박함
답변 제공: Alp Paşa Hotel 님, 2024년 2월 20일
Kära Gäst,Tack för din värdefulla feedback. Vi är tacksamma att du tog dig tid att utvärdera din tid på Alp Paşa Hotel Antalya.Vi välkomnar det positiva feedbacket om hotellets läge och receptionspersonalens vänlighet. Men det är beklagligt att höra att din erfarenhet av städningen och kommunikationen med städpersonalen inte levde upp till dina förväntningar.Vi försäkrar dig att vi kommer att vidta åtgärder för att förbättra kommunikationen och städstandarderna på hotellet. Vårt främsta mål är att säkerställa våra gästers komfort och tillfredsställelse, och vi kommer att göra allt vi kan för att förhindra att sådana situationer upprepas.Vi tackar dig än en gång och ser fram emot att välkomna dig tillbaka i framtiden.Med vänliga hälsningar,Rıfkı Agalar Hotelldirektör Alp Paşa Hotel Antalya

8/10 - 좋아요

Resmie

2024년 1월에 1박 숙박함
답변 제공: Alp Paşa Hotel 님, 2024년 2월 20일
Dear Guest,Thank you for your valuable feedback. We are grateful that you enjoyed your time at Alp Paşa Hotel Antalya.

4/10 - 별로예요

Günay

단체 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

4/10 - 별로예요

Nermin

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tadilatta açık tesis aksamaları
Tesiste tamirat varmış. O yüzden aksamalar yaşadık. TV’de, sıcak suda, oda ısınmasında. Çalışanlar ilgili alakalı. Fakat onların yapabileceği de sınırlı. Eleman eksikliğinden dolayı kahvaltıda vasattı. Geçen sene Aralık ayında da gelmiş ve memnun kalmıştık. Çok uzun yıllardır ( yaklaşık 20 yıldır) geldiğimiz ve memnun kaldığımız bu tesiste maalesef bu sefer memnun kalmadık
2023년 12월에 1박 숙박함

4/10 - 별로예요

Nermin

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hayal kırıklığı
Otelde tadilat varmış tadilat olduğu halde otel açık ama hizmette aksama var oda sıcaklığı olsun sıcak su olsun televizyonun çalışmaması olsun gibi SORUNLAR yaşadık ayrıca kahvaltıda daha önce deneyimlediğimiz kahvaltı gibi değil eksikler mevcut. Geçen sene Aralık ayında da gelmiştik otel hizmetinde sorunla karşılaşmamıştık. 20 yıldır geldiğimiz bir tesis bu seyehatte bizde hayal kırıklığı oldu.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Lawrence

단체 여행
Very helpful staff. The rooms were clean and very comfortable.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Lawrence

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool opening times. Should be over 18:00
2023년 10월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 10월 19일
Dear Angel,Thank you very much for taking the time to share your feedback with us. We're delighted to see that you've rated us 5 out of 5 on Expedia!We appreciate your comments about the pool opening times. We understand the importance of having the opportunity to enjoy the pool area, especially during the warmer seasons. Please note that our normal pool closing time is at 6 PM to ensure we can maintain the area properly for your safety and enjoyment.Your feedback is valuable to us and we will take it into consideration as we continuously strive to improve our guest experience.We hope to have the pleasure of welcoming you back again soon.Warm regards,Rıfkı AgalarHotel Manager

6/10 - 괜찮아요

graham

좋아요: 직원 및 서비스
Really old historic hotel difficult to maintain but just looking a little tired now
2023년 10월에 7박 숙박함
답변 제공: Rıfkı 님, 2023년 10월 12일
Dear Graham,First and foremost, thank you for choosing to stay with us and for taking the time to share your feedback. We take great pride in our hotel's rich history, which indeed spans many years, and we always strive to preserve its unique charm. We acknowledge the challenges that come with maintaining such a historic establishment, but rest assured, we are continuously working to enhance our guest's experience while still retaining the hotel's heritage.I appreciate your honest observation, and it gives us an opportunity to reflect and improve. Please know that we are dedicated to upholding high standards and we will certainly take your feedback into account as we plan future refurbishments.We hope that, despite the areas where we did not meet your expectations, you were able to enjoy the many positives that our hotel and its strategic location offer. Thank you once again, Graham. We hope to have another opportunity to host you, showcasing our improvements and ensuring a more seamless experience.Warm regards,Rıfkı AgalarHotel Manager

6/10 - 괜찮아요

Thomas

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Rıfkı 님, 2023년 10월 9일
Dear Thomas,Thank you for taking the time to rate your stay at Alp Paşa Hotel. We deeply value feedback from our guests, as it helps us to continually improve and deliver the best possible experience.We notice that your rating indicates there were aspects of your stay that did not fully meet your expectations. We genuinely wish to understand more about your experience and how we could have enhanced it. We invite you to share any specific feedback or suggestions with us directly, so we may address them appropriately.At Alp Paşa Hotel, we pride ourselves on offering a unique experience in a 300-year-old Ottoman Mansion setting, and we strive to ensure each guest feels the warmth of genuine Turkish hospitality.We genuinely hope you will give us another opportunity to host you in the future, ensuring a more exceptional stay.Warm regards,Rıfkı AgalarHotel Manager

6/10 - 괜찮아요

Iffat Mohd Jamil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Rıfkı 님, 2023년 10월 29일
Dear Iffat Mohd Jamil,Thank you for taking the time to rate your stay at Alp Paşa Hotel. We appreciate your feedback.We noticed that you rated your experience with us as 3 out of 5, and we would like to understand more about your stay and how we could have made it better for you. Our guests’ satisfaction is of the utmost importance to us, and we are committed to addressing any issues or concerns our guests may have.Please feel free to reach out to us directly and provide more details about your stay. We value your feedback as it helps us identify areas for improvement, and we are keen to resolve any issues you might have experienced.We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Best regards,Rıfkı AgalarHotel Manager

8/10 - 좋아요

Gita

2023년 9월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 9월 27일
Dear Gita,Thank you for taking the time to rate your stay with us on Hotels.com. We are genuinely delighted to see such a positive rating.While your review didn't include specific comments, we greatly appreciate the high score you've given us. It is heartening to know that we could provide an experience that met your expectations.Your feedback serves as an encouragement to our team, reinforcing our commitment to delivering exceptional service to our esteemed guests.We look forward to the opportunity to welcome you back in the near future. If you have any suggestions or additional feedback during your next visit, please don’t hesitate to share; we’re always keen to improve.Warm regards,Rıfkı AgalarHotel Manager

10/10 - 훌륭해요

Meltem

좋아요: 청결 상태
2023년 8월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 8월 25일
Sevgili Meltem Hanım,Öncelikle bu değerli geri bildiriminiz için içtenlikle teşekkür ederiz. Expedia üzerinden bize tam puan vermiş olmanız, ekibimizin her gün gösterdiği çaba ve özverinin karşılığını almış olduğunu gösteriyor.Bize verdiğiniz bu mükemmel puan, sadece bir sayıdan çok daha fazlasıdır; bu, sizin bize duyduğunuz güvendir. Konaklamanızın her anında sizlere en iyi hizmeti sunmayı hedefledik ve bu geri bildirimle başarılı olduğumuzu görmek, bizim için paha biçilemez.Sizi ağırlamak bizim için büyük bir onurdu. Umarım sizi yakın bir zamanda tekrar ağırlama fırsatını buluruz. Gelecek seyahatlerinizde yine bizi tercih edeceğinizi umuyor ve sizi her zaman otelimizde ağırlamaktan mutluluk duyacağımızı belirtmek istiyoruz.Sıcak dileklerimizle,Rıfkı AgalarOtel Müdürü

10/10 - 훌륭해요

Ramazan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tavsiye ederim
Genel olarak iyiydi her şeyi ile memnun kaldık
2023년 8월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 8월 24일
Merhaba Ramazan Bey,Öncelikle otelimize verdiğiniz olumlu geri dönüş için teşekkür ederiz. Değerli yorumunuzu bizimle ve diğer misafirlerimizle paylaştığınız için minnettarız.Memnuniyetiniz, ekibimiz için en önemli önceliktir ve sizin gibi değerli misafirlerimizin beklentilerini karşıladığımızı görmek, verdiğimiz hizmetin doğru yolda olduğunu bize gösteriyor.Sizleri tekrar ağırlamaktan mutluluk duyarız. En yakın zamanda tekrar görüşmek dileğiyle.Saygılarımla,Rıfkı Agalar

6/10 - 괜찮아요

Britta

좋아요: 직원 및 서비스
The cushion had to be exchanged since it smelled bad. The bath room was old and around the toilet the floor was all the time wet, also around the shower/bathtub after taking a shower.
2023년 7월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 8월 12일
Dear Britta,Thank you for taking the time to share your experience with us, and I'm truly sorry that your stay at our hotel did not meet your expectations. Your feedback is incredibly valuable to us, as it helps us identify areas for improvement.I want to extend my sincerest apologies for the discomfort you experienced with the cushion and the bathroom conditions. This certainly does not reflect the high standards of quality and cleanliness that we strive to maintain.I want you to know that we have already addressed the specific issues you raised with our housekeeping and maintenance team. We will be taking immediate steps to ensure that similar issues do not occur in the future.Despite these shortcomings, I hope you were able to enjoy other aspects of your stay with us. If you decide to give us another chance, please reach out to me personally, and I will make sure that your next stay is as comfortable and enjoyable as possible.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back to our hotel so we can provide you with the exceptional experience that we are known for.Warm regards,Rıfkı AgalarHotel ManagerAlp Paşa Hotel

4/10 - 별로예요

Zuomureti

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Rıfkı 님, 2023년 7월 29일
Dear Zuomureti,Thank you for taking the time to share your rating on Hotels.com. I'm sorry to see that we did not meet your expectations, as indicated by your score of 4 out of 10.In order to ensure we are constantly improving, we highly value specific feedback about what we could have done better. Since your review didn't include any specific comments or areas for improvement, it makes it challenging for us to address the exact issues that may have impacted your stay.However, we genuinely appreciate your rating and it helps us focus on key areas of improvement. Please rest assured that we take all feedback seriously and continuously strive to provide a superior guest experience.Thank you once again for sharing your rating and we sincerely hope to have the opportunity to better serve you in the future.Best Regards,Rıfkı AgalarHotel Manager

10/10 - 훌륭해요

Marlene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 27일
Dear Marlene,Thank you very much for your perfect score and for choosing our hotel. We are delighted to know that your stay with us was enjoyable.While you did not leave a specific comment, your rating speaks volumes about your experience. We are always here to provide the best service and a wonderful stay for our guests, and your feedback lets us know we're doing our job right.We hope you will visit us again in the future. Your continued patronage is sincerely appreciated.Best Regards,Rıfkı AgalarHotel Manager

10/10 - 훌륭해요

Aamar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing place, loved our stay here, it's a place we have stayed before and still to this day amazed by the architecture, the staff are brilliant and the owner Also is great owner who personally welcomes guests
2023년 6월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 21일
Dear Aamar,Thank you so much for taking the time to share your wonderful feedback on Expedia and for giving us a perfect 5-star rating. We are delighted to know that you had an amazing stay at our hotel and that you continue to choose us for your visits.Our historical architecture is indeed one of the unique aspects of our hotel, and we are thrilled that you appreciate it. We are proud of our history and always strive to offer an experience that combines both the charm of the past and the comfort of the present.Your compliments about our staff are much appreciated. We believe that our team is one of our greatest assets, and it is rewarding to see their efforts acknowledged. I will pass your kind words onto them; it will surely put a smile on their faces.Lastly, as the owner, I take great pride in providing a personal touch and welcoming all our guests. Your acknowledgment of this truly warms my heart.We greatly appreciate your feedback and look forward to welcoming you back for another memorable stay at our hotel.Best Regards,Rıfkı AgalarHotel Manager

10/10 - 훌륭해요

Ceren

2023년 6월에 1박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 15일
Dear Ceren,Firstly, I would like to express my gratitude for choosing to stay at our hotel and for taking the time to rate us a perfect 10 out of 10 on Hotels.com. As the Hotel Manager, it truly warms my heart to see such a score.Although your review didn't include any specific comments, your high rating speaks volumes. It suggests that you had a pleasant stay with us and that our team succeeded in providing you with exceptional service, which is always our ultimate goal.We are deeply committed to providing a superior hospitality experience for all of our guests, and reviews like yours provide encouragement to our team to continue our efforts.Thank you once again for your generous rating, and we are eagerly looking forward to welcoming you back to our hotel in the near future.Best Regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

6/10 - 괜찮아요

Jasmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only for people who like to sleep in a disco. Very very noisy.
2023년 5월에 2박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 15일
Dear Jasmin,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. As the manager, I appreciate hearing from our guests, as your comments are vital for us to continue improving our accommodation and services.I am truly sorry to hear that you were disturbed by noise during your stay. We understand how important a quiet environment is for our guests, especially for a good night's sleep. Rest assured that we are looking into the matter to identify the source of the noise you mentioned, and will take the necessary measures to improve this situation.On the other hand, I hope that the rest of our facilities and services met your expectations, and that you were able to enjoy the unique experience that our hotel aims to provide.Your feedback is very valuable to us, and I thank you again for bringing these matters to our attention. We continuously strive to meet and exceed our guests' expectations and your feedback helps us do that.We hope that we will have another opportunity to welcome you back and provide you with a more comfortable and quieter stay.Best Regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

8/10 - 좋아요

Terje R.

2023년 5월에 1박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Terje R.,Thank you for taking the time to rate your recent stay with us at Alp Pasa Hotel on Hotels.com. We appreciate your high score of 8 out of 10, and we're glad that you enjoyed your stay.Your feedback is invaluable to us, as we continually strive to enhance our guests' experience. It is always a pleasure to see that our efforts are recognized and appreciated by our valued guests.We understand there is always room for improvement and we are motivated to do even better next time to earn that perfect score from you. If you have any specific areas you think we could improve on, we would love to hear from you.Once again, thank you for your rating and we hope to have the opportunity to welcome you back in the near future, striving to make your next stay a perfect 10 out of 10.Warm regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

10/10 - 훌륭해요

Jenni

2023년 4월에 1박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Jenni,I am truly delighted to see your perfect score rating of our hotel on Hotels.com. A heartfelt thank you for awarding us a 10 out of 10.Your feedback is invaluable and we are thrilled to know that we were able to provide you with an excellent experience. Our team takes great pride in the service we offer and it is always rewarding to receive such positive feedback.It's guests like you who inspire us to constantly strive for perfection, and to ensure we make every guest's stay as exceptional and enjoyable as possible. Your positive review affirms the hard work we put in every day, and we are truly thankful for your recognition.We hope to have the honor of serving you again in the future. Thank you once again for your perfect rating and for choosing to stay with us at Alp Pasa Hotel.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

10/10 - 훌륭해요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Phantastisch!
2023년 3월에 1박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Tom,Thank you so much for taking the time to leave us a perfect rating on Expedia. I am thrilled to see your "Phantastisch!" comment and a score of 5 out of 5.Your wonderful feedback truly brightens our day and it is a great honor to know that you had a fantastic stay with us. At Alp Pasa Hotel, our aim is to create memorable experiences for our guests, and it gives us immense joy to know that we were able to achieve this with you.Your positive comments are a powerful encouragement for our team who strive every day to provide superior guest experiences. We truly appreciate your recognition and are grateful for your support.Once again, thank you for your stellar review. We look forward to the opportunity of welcoming you back for another fantastic stay in the future.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

6/10 - 괜찮아요

Didem

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 3월에 2박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Didem,Thank you for taking the time to rate your recent stay with us at Alp Pasa Hotel on Hotels.com. We value all feedback from our guests and appreciate your score of 6 out of 10.We understand from your rating that there may have been aspects of your stay that did not entirely meet your expectations. We are committed to providing excellent service and facilities to our guests, and we would sincerely appreciate it if you could share more details about your experience.Your feedback helps us identify areas where we can improve and better meet our guests' needs. If you have any comments or suggestions, we encourage you to share them with us, so we can make your next stay even more enjoyable.Once again, thank you for your rating and for choosing to stay with us. We look forward to welcoming you back to Alp Pasa Hotel and improving your experience in the future.Warm regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

10/10 - 훌륭해요

Mahmut Ziya

2023년 3월에 1박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Mahmut Ziya,I'm truly delighted to see your perfect score of 10 out of 10 for your stay at our hotel on Hotels.com. As the hotel manager, I extend my heartfelt thanks for your recognition and support.At Alp Pasa Hotel, we strive to provide excellent service and memorable experiences to all our guests, and it is incredibly rewarding to see that reflected in your rating.While your comment section was left blank, your rating speaks volumes about your experience. However, if there are any particular aspects of your stay that you particularly enjoyed, or if you have any suggestions for us, we would love to hear more.Thank you once again for your stellar rating. We take your satisfaction as our utmost priority and will continue to deliver exceptional services in the future.We look forward to the opportunity of welcoming you back for another outstanding stay at Alp Pasa Hotel.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

8/10 - 좋아요

Erhan

좋아요: 청결 상태, 직원 및 서비스
Gayet temiz, oda dekarasyonu gözden geçirilmeli
2023년 3월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Sevgili Erhan Bey,Hotels.com'da otelimizdeki son konaklamanızı değerlendirmek için zaman ayırdığınız için teşekkür ederiz. Değerli geri bildiriminiz ve 10 üzerinden 8 puanınız için teşekkür ederiz.Misafirlerimiz için temiz ve konforlu bir ortam sağlamaya büyük önem verdiğimiz için otelimizi temiz bulduğunuzu duymak çok güzel. Nazik sözleriniz temizlik ekibimizin bağlılığını onaylıyor.Oda dekorasyonumuz ile ilgili yorumunuzu da not aldım. Misafirlerimize estetik ve konforlu bir ortam sağlamak için çalışıyoruz ve geri bildirimleriniz iyileştirmelerimize rehberlik etmede çok önemlidir. Oda dekorasyonunu gözden geçirme öneriniz dikkatle değerlendirileceğinden emin olabilirsiniz.Kendimizi sürekli iyileştirmeye adadık ve görüşleriniz konuk deneyimimizi geliştirmemize yardımcı oluyor. Gelecekte sizi tekrar ağırlama ve ilerlememizi gösterme fırsatına sahip olmayı umuyoruz.Yapıcı geri bildiriminiz ve desteğiniz için bir kez daha teşekkür ederiz.Sevgilerimle,Rıfkı AgalarOtel YöneticisiAlp Paşa Hotel

10/10 - 훌륭해요

Shakeel Ahmad

2023년 2월에 4박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Shakeel Ahmad,I am thrilled to see your perfect score of 5 out of 5 for your stay at Alp Pasa Hotel on Expedia. As the Hotel Manager, I want to express my heartfelt gratitude for your rating.Our team strives to provide each guest with an exceptional experience and it's heartening to see that our efforts have been recognized and appreciated. Your positive rating encourages us to continue providing the high level of service that our guests expect and deserve.Even though your comment section was left blank, your rating speaks volumes about your experience. However, should you wish to share any specific aspects of your stay that you particularly enjoyed, or any suggestions for us, we would love to hear from you.Thank you once again for your outstanding rating. We cherish your satisfaction and look forward to the opportunity to serve you again in the future at Alp Pasa Hotel.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Guest,Thank you for taking the time to rate your recent stay at Alp Pasa Hotel on Hotels.com. Your feedback is invaluable to us and we appreciate your score of 8 out of 10.While your review was anonymous and didn't include specific comments, we are glad to know that your experience was largely positive. We strive to provide our guests with an exceptional stay and your rating indicates that we are succeeding in many areas.We are always aiming for perfection, and we are eager to know how we could improve our services further to make your next stay even more enjoyable. Should you wish to share any specific details of your stay, or have any suggestions, we would be delighted to hear from you.Once again, thank you for choosing Alp Pasa Hotel and for your supportive rating. We look forward to welcoming you back in the future and working towards achieving that perfect score.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

10/10 - 훌륭해요

Abdirahman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 7박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Abdirahman,It's truly heartwarming to see your perfect rating of 10 out of 10 for your stay at our hotel on Hotels.com. As the Hotel Manager, I would like to express my sincerest gratitude for your stellar review.Our entire team at Alp Pasa Hotel is dedicated to providing the highest quality of service to our guests, and it's deeply gratifying to see that our efforts have been recognized in your rating.While your comment section was left blank, your perfect score speaks volumes about your experience with us. If you have any specific highlights from your stay, or any areas where you think we could further improve, we would be more than happy to hear from you.Thank you again for your outstanding rating. We value your support and look forward to the opportunity to welcome you back for another exceptional stay at Alp Pasa Hotel.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

2/10 - 너무 별로예요

Slim

2022년 9월에 1박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 15일
Dear Slim,Firstly, I would like to thank you for taking the time to rate your recent experience at our hotel. As the Hotel Manager, your feedback is invaluable to us.I notice that your rating is lower than what we strive for, and it is clear that we did not meet your expectations during your stay. Although you have not left a specific comment, please accept our sincere apologies for any inconveniences you may have experienced.We are committed to offering our guests a superior hospitality experience, and your rating indicates that there are areas where we need to improve. Rest assured, we will take this on board and look into making necessary enhancements.Once again, thank you for your feedback. We hope for an opportunity to better serve you in the future, and provide the quality stay that you expect and deserve.Best Regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

10/10 - 훌륭해요

mehboob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
Great location! In the great looking old town just by the hadrians gate. Few steps from the shopping,clubs,market...amazing staff and 2 swiming pools for you to enjoy.
2022년 8월에 3박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 9일
Dear Mehboob,Thank you for sharing your wonderful experience at Alp Pasa Hotel on Hotels.com. I am truly delighted to see your perfect score of 10 out of 10 and to read your commendation of our location, staff, and facilities.We are so pleased that our location in the heart of the old town, near Hadrian's Gate, shopping, clubs, and markets, greatly contributed to your enjoyable stay. It's heartening to know that our staff and swimming pool facilities also met your expectations.Our team here at Alp Pasa Hotel strives to provide an unforgettable stay for each of our guests, and your kind words validate our efforts. We aim to create an environment of comfort, relaxation, and enjoyment for all our guests and it gives us great pleasure to know that we succeeded during your stay.Thank you again for your superb rating and for choosing to stay with us. We value your feedback and we look forward to the opportunity to serve you again in the future, aiming to make your next stay just as amazing, if not more so.Best regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

4/10 - 별로예요

Khawaja Atta Mahmood

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2022년 7월에 4박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 15일
Dear Khawaja Atta Mahmood,Firstly, I would like to thank you for taking the time to review your recent stay with us. As the Hotel Manager, your feedback is incredibly important.I noticed that you rated your experience lower than what we strive to provide, and it is evident that we did not meet your expectations during your stay. Despite the lack of specifics in your review, I want to extend our sincere apologies for any discomfort or inconvenience you may have encountered.Our primary aim is to provide our guests with a superior hospitality experience, and your rating suggests that there are areas where we can improve. I want to assure you that your feedback is taken seriously and we will certainly seek ways to enhance our services based on this rating.Again, I appreciate your feedback and it would be our pleasure to have another opportunity to serve you better in the future and provide you with the excellent service that you deserve.Best Regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

2/10 - 너무 별로예요

Ahmet

2022년 5월에 1박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 15일
Dear Ahmet,First and foremost, I would like to thank you for taking the time to provide feedback about your recent stay at our hotel. As the Hotel Manager, every review is important to us and gives us the chance to improve.I notice that you've rated your experience 2 out of 10. While your review doesn't specify the areas where we failed to meet your expectations, it is clear that we didn't provide the high standard of hospitality we strive for. Please accept our sincerest apologies for any shortcomings.We take your feedback seriously and will be using it as an opportunity to enhance the services we offer. Our primary aim is to provide our guests with a comfortable and enjoyable stay, and your rating suggests there are areas we can certainly improve upon.Thank you once again for your feedback. We would appreciate the opportunity to welcome you back in the future, where we are confident you will have a more positive experience.Best Regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

8/10 - 좋아요

Maja

2022년 5월에 1박 숙박함
답변 제공: Rıfkı 님, 2023년 6월 15일
Dear Maja,Thank you very much for taking the time to rate your stay at our hotel. I'm delighted to see that you've rated your experience with us as 8 out of 10.While your review does not specify the details, your score indicates that you enjoyed your time with us, which is always what we aim for. However, it also suggests that there were aspects of our service that did not fully meet your expectations. We are committed to constant improvement and your feedback is integral to that process.I want to assure you that we will use your rating as motivation to strive for a 10/10 experience for all our guests.Thank you once again for your valuable feedback. We look forward to having the opportunity to welcome you back in the future for an even better experience.Best Regards,Rıfkı AgalarHotel ManagerAlp Pasa Hotel

10/10 - 훌륭해요

SENOL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SÜPER
HARİKA
2022년 3월에 1박 숙박함
답변 제공: Ali 님, 2022년 4월 2일
Thank you very much for being our guest. It was a great pleasure to entertain you in our hotel.

10/10 - 훌륭해요

Dale

2022년 2월에 1박 숙박함
답변 제공: Ali 님, 2022년 4월 2일
Thank you very much for being our guest. It was a great pleasure to entertain you in our hotel.

8/10 - 좋아요

Pantea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old but gold
The variety of food could be a lot more healther. It was all carbs from the restaurant next door. For mindful person was difficult finding food
2022년 1월에 11박 숙박함
답변 제공: Ali 님, 2022년 4월 2일
Thank you very much for being our guest. It was a great pleasure to entertain you in our hotel.

8/10 - 좋아요

Mathias

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
L'hôtel charmant
Hotel très calme, reposant et charmant dans un cadre atypique. Très bon service, acceuillant. Seul point négatif : le petit déjeuner manque de choix pour un 4 étoiles.
2022년 1월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Jakuzi tıpası bozuktu. Minibar soğutmuyordu.
2021년 11월에 1박 숙박함