Find hotels in Arden-on-the-Severn, Crownsville

"Before we had gotten there I had thought I paid the full amount including accidental fees. When I arrived there I had to pay an additional 200+ dollars for any damage done in the room and accidental fees. To then find out that valet parking is taking out of that charge. It was not enough communication. Room service came on our last day, sheets were not changed. I received wash clothes that had black spots on them. In order to go to the pool you have to reserve a spot. I was really shocked for this to be Hyatt Place, this is normally a 4.5 star hotel. I wasn’t able to get the original room I paid for , but the staff was nice about that. "

"No internet for two days and here for work. Have to go to local coffee shop to work. Management couldn’t care less "

"Incredible location and harbor views. Big room. Would have liked a regular duvet but it was a thinner one. Very friendly staff. I parked in a big parking garage called Harbor 5. I thought it was going to be payed for by the hotel but it wasn’t. $35 per 24 hours. Felt like a safe neighborhood. Check out was 12 noon which I liked. I would come back. "

"In a great spot! Right Wher everything is at ! Good front desk, what I did not care for is they clean your room every three days. I've never stayed anywhere with such policy, so that was a big big down fall for us having to take out trash n wait for ever to get towels exchanged and so forth. Big inconvenience. We stayed 3 nights so we were bummed and now have learned to look into that prior to booking any hotel stays "

"Clean room. Friendly staff."

"Nice ataff"

"Clean room, great staff, amazing room and view. Only issue was with the location being 20-25 mins away from city and the bar who over charged $125 for 4 shots of whiskey and 1 Espresso Martini. She did try to make the bill for 25 mins and finally charged $125. I dont know in what world they would charge this much for. I purchase the same black label 750ml bottle for $48 and 4 shots of 30ml costed me approx $100 makes no sense at all."

"Louran at the front desk was excellent- my entire stay was great!"

"It was our anniversary. We had a good time."