Ario Otori Tours

I had a wonderful stay at this hotel! The staff members were friendly and helpful, the decor and atmosphere were unique and relaxing, and it offered an excellent location near two of the main subway lines. I will definitely stay here again if I have the opportunity to visit Kyoto again!

The location is ok but a tad too far to walk with kids, we end up taking taxis everywhere. The room is new and big but quite dusty in places, like our bed head have a visible layer of dust. We had a window in our room that has no curtains and work lights behind, the light has keep us awake at night. We have asked them, they asked us to buy a sleeping mask instead:( However, our biggest problem with this property is that it advertises as a hotel but it has no reception or services. We can’t forward our luggage to them which is very inconvenient. We stayed for 5 days, when asked to change towel, we’ve been told to wash them by ourselves:(