"First of all, I would like to thank Ricardo, who is the concierge you always dream of having. He speaks many languages, engages in genuinely interesting conversations, and always goes above and beyond. You can truly tell that he loves his job.
Now, about the hotel itself: magnificent. Perfectly located, with great amenities throughout. The coffee is excellent, and the gym has all the essential equipment needed to maintain your routine during vacation. If you want a full “back home” gym experience, simply go to a dedicated gym nearby.
As for the room: incredibly quiet, with a very well-designed A/C system that doesn’t blow directly on you. The bed is firm yet extremely comfortable — honestly one of the best we experienced during our trip across Japan. Zero pain in the morning.
Thank you so much for such a wonderful stay!"