“We were very disappointed with our stay. After check-in, we found the toilet seat broken. The reception informed us it could be repaired in the evening, but since we had dinner plans, we agreed it could be fixed the next day after check-out. We placed the “Do Not Disturb” sign on the door.
However, when we returned from dinner, someone had entered our room without permission, repaired the toilet, and left dirty footprints and stains in the bathroom. This is a serious breach of privacy. No staff...
“We were very disappointed with our stay. After check-in, we found the toilet seat broken. The reception informed us it could be repaired in the evening, but since we had dinner plans, we agreed it could be fixed the next day after check-out. We placed the “Do Not Disturb” sign on the door.
However, when we returned from dinner, someone had entered our room without permission, repaired the toilet, and left dirty footprints and stains in the bathroom. This is a serious breach of privacy. No staff...
Oliver