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컨트리 인 & 스위트즈 래디슨 애쉬빌 리버 아츠 디스트릭트 여행 후기

3 out of 5
컨트리 인 & 스위트즈 래디슨 애쉬빌 리버 아츠 디스트릭트
22 Westgate Parkway, Asheville, NC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 633개" "
평점 8 - 좋아요. 1000개 이용 후기 중 260개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 62개" "
평점 4 - 별로예요. 1000개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 19개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sandie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a wonderful stay here!! The front desk staff was so helpful in dining suggestions, super friendly. Loved it being pet friendly. The room was clean, spacious, modern. So lovely. Will be back for next trip, and highly recommended.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is located in a shopping center. Parking was also in the parking lot of the shopping center or in a lot across the street on the other side of the hotel. The room was decent. We had a King suite. Unfortunately the couch uncomfortable and stuck to bare skin. The sink faucet was loose but maintenance fixed it the next day. The pool was indoor and heated but only 4.5 feet deep. The location was good for downtown. The Brazilian steakhouse in the shopping center was delicious and within easy walking distance.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Bea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unbelievably convenient to the locations we were traveling to around Asheville. Hotel was great and clean, breakfast was excellent. Would stay here again
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Allen 님, Tequesta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A well=kept property but an awful lot of dogs.
2024년 4월에 3박 숙박함
답변 제공: C Cruz 님, 2024년 4월 10일
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our property well-kept. However, we understand that the presence of a large number of dogs may not have aligned with your expectations.As a pet-friendly establishment, we welcome guests traveling with their furry companions and strive to provide a comfortable experience for both pet owners and non-pet owners alike. We understand that preferences vary, and we apologize if the presence of dogs impacted your stay negatively.Your feedback is important to us, and we will take it into consideration as we continually strive to enhance the experience for all our guests.

8/10 - 좋아요

Andrew

연인과의 여행, 반려동물 동반 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Shower ceiling had mold. There were noisy guests above us, banging and stomping. Parking lot was a little sketchy as the one side is shared with other businesses. Would recommend paying extra to stay in downtown if that’s your overall plan.
2024년 4월에 2박 숙박함
답변 제공: C Cruz 님, 2024년 4월 10일
Thank you for taking the time to provide us with your feedback. We sincerely apologize for the issues you encountered during your stay. We take cleanliness and maintenance very seriously, and we regret that the condition of the shower ceiling did not meet our usual standards. Your concerns will be addressed immediately to ensure that similar incidents do not occur in the future.Additionally, we apologize for the disturbance caused by noisy guests above you. We understand the importance of a peaceful environment for a restful stay, and we will take steps to address noise disturbances more effectively in the future.Regarding the parking lot, we apologize if it did not meet your expectations. While we share the lot with other businesses, we prioritize the safety and security of our guests and their vehicles. Nonetheless, we appreciate your feedback and will continue to explore ways to enhance the parking experience for our guests.We understand that location is an important factor for our guests, and we regret if our location did not align with your preferences. We always strive to provide a comfortable stay for all our guests, regardless of their plans.Your feedback is invaluable to us as we continuously work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience

6/10 - 괜찮아요

Dmitri

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Very difficult to get to from the highway, but the bigger problem is parking. There is a lot next to it which belongs to a different company and they tow immediately. Supposedly that company told the hotel to notify the customers or put a sign in the hotel to warn people about it but nothing has been done. Imagine a mother coming with a small child at night in the dark, parking there, and then having no car in the morning because it was towed. Towing company said that it’s a normal occurrence a few times a week. Many of other places to stay in Asheville that are much better so if you can avoid this one, please do.
2024년 4월에 2박 숙박함
답변 제공: C Cruz 님, 2024년 4월 10일
Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience you experienced with parking during your stay. Ensuring the safety and convenience of our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We understand that difficulty in accessing the property and concerns about parking can greatly impact the overall guest experience. We take these issues seriously and will be reviewing our communication with guests regarding parking options to ensure clarity and prevent future incidents.Your feedback is invaluable to us as we strive to improve our services. We genuinely regret any inconvenience caused and appreciate your patience and understanding.

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great coffee!
2024년 4월에 1박 숙박함
답변 제공: LaSheba 님, 2024년 4월 4일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

10/10 - 훌륭해요

Malik

2024년 3월에 2박 숙박함
답변 제공: Sheba 님, 2024년 4월 4일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and convenient to Biltmore.
2024년 3월에 1박 숙박함
답변 제공: Sheba 님, 2024년 4월 4일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

8/10 - 좋아요

Yvette

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, Pet friendly hotel, affordable
2024년 3월에 4박 숙박함
답변 제공: Sheba 님, 2024년 4월 4일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

10/10 - 훌륭해요

Rayna

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was a close drive to the River Arts District and downtown Asheville . This hotel is pet friendly. The rooms were clean and comfortable. Staff was kind and helpful. We will stay again.
2024년 3월에 4박 숙박함
답변 제공: Sheba 님, 2024년 4월 4일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

10/10 - 훌륭해요

Susan 님, Palmyra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front office staff were professional, prompt and friendly. The room was clean and well furnished. The gym and pool were good sized and clean. The breakfast was more varied than most hotel breakfasts.
2024년 3월에 3박 숙박함
답변 제공: LaSheba 님, 2024년 3월 28일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice breakfast. Easy to get to attractions in Asheville
2024년 3월에 3박 숙박함
답변 제공: LaSheba 님, 2024년 3월 28일
Thank you for staying with us. We really appreciate your feedback.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was all great. Breakfast was very good
2024년 3월에 1박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 26일
Good morning Charles,Thank you for staying with us and letting us know about your stay. Thrilled you enjoyed it. We appreciate the feedback.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything waa great. The only issue i had was the loud noise from the room above us.
2024년 3월에 2박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 26일
Good morning Michele,Thank you for staying with us and letting us know about your stay. Thrilled you enjoyed most of it. Sorry about the thin walls. We appreciate the feedback.

8/10 - 좋아요

Hank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice sized rooms. Clean. But not especially quiet - you can hear noise from adjacent rooms and rooms above. Difficult road access to a busy interstate to go into Asheville downtown. Somewhat deceptive name - River Arts district - because that area is not immediately nearby. Very courteous staff. Adjacent shopping mall has a great market.
2024년 3월에 4박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 26일
Good morning Hank,Thank you for staying with us and letting us know about your stay. Thrilled you enjoyed most of it. Sorry about the noise and the accessibility to hotel. We appreciate the feedback.

10/10 - 훌륭해요

sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 26일
Good morning Sharon,Thank you for staying with us and letting us know about your stay. Thrilled you enjoyed it. We appreciate the feedback.

10/10 - 훌륭해요

Venetta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was nice, clean, and the staff was nice and friendly.
2024년 3월에 3박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 21일
Good morning, Venetta,Thank you for staying with us. Thrilled you enjoyed your stay, out clean hotel and friendly staff. We appreciate the feedback.

8/10 - 좋아요

Jessica

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 21일
Good morning, Jessica,Thank you for staying with us. We appreciate the feedback.

2/10 - 너무 별로예요

Rachael

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: C Cruz 님, 2024년 3월 21일
Our sincerest apologies that we fell very short of your expectations. We will strive to do better.

6/10 - 괜찮아요

Katrina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I love that you can walk to the CVS, and a beautiful grocery store . I was really disappointed that the hotel didn't offer the shuttle that it did last time we were there. I was also frustrated at check-in when they told me one of my rooms had been canceled from Expedia. I have to check my next statements to make sure I was not overcharged.
2024년 3월에 4박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 21일
Good morning, Venetta,Thank you for staying with us. Apologies, for lack of a shuttle during your stay. We had to reduce hours during our slow season. It is now back up and running normal days and hours.We appreciate the feedback.

8/10 - 좋아요

Marci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, professional staff. Nice facility.
2024년 3월에 1박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 21일
Good morning, Marci,Thank you for staying with us. Thrilled you enjoyed your stay, out clean hotel and friendly staff. We appreciate the feedback.

8/10 - 좋아요

Gary 님, Chesapeake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was surprised to find the hotel in an area I would describe as light industrial, not at all artsy. Bonus, though, was to discover in the adjacent strip shopping center a wonderful grocery, Earth Fare, and excellent Italian restaurant, Gemelli.
2024년 3월에 2박 숙박함
답변 제공: LaSheba 님, 2024년 3월 6일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Locationis simoltaneously strategically well placed and difficult to find
2024년 2월에 2박 숙박함
답변 제공: LaSheba 님, 2024년 3월 6일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: C. Cruz 님, 2024년 2월 21일
Good afternoon, Michael,Thank you so much for your feedback. WE are thrilled you enjoyed your stay.We appreciate you.

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to some stores & the hotel was clean & quiet.
2024년 2월에 1박 숙박함
답변 제공: C. Cruz 님, 2024년 2월 21일
Good afternoon, Joan,Thank you so much for your feedback. WE are thrilled you enjoyed your stay.We appreciate you.

10/10 - 훌륭해요

Gary

Good location…breakfast was OK…big room and close to grocery store, restaurant. Only complaint was that it was not signed well and was hard to locate coming in after dark.
2024년 2월에 3박 숙박함
답변 제공: C. Cruz 님, 2024년 2월 21일
Good afternoon, Gary,Thank you so much for your feedback. WE are thrilled you enjoyed your stay. Apologies for the lack of signage.We appreciate you.

8/10 - 좋아요

steven

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The office chair in the room had a corner that was melted or ripped off, inside of the shower glass appeared to have mold or mildew at the base. Otherwise the room was clean,comfortable .
2024년 2월에 1박 숙박함
답변 제공: C. Cruz 님, 2024년 2월 21일
Good afternoon, StevenThank you so much for your feedback. We will look into the issues you mentioned.We appreciate you.

10/10 - 훌륭해요

Fran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice stay in Ashville. Nice room. Comfortable bed. Breakfast included in stay which was nice but I think the English muffins were left out all night and were stale.
2024년 2월에 2박 숙박함
답변 제공: LaSheba 님, 2024년 2월 15일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: LaSheba 님, 2024년 2월 15일
Thank you for staying with us. We really appreciate your feedback.

10/10 - 훌륭해요

Innokentiy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, easy check in, clean, friendly staff, nice breakfast!
2024년 2월에 2박 숙박함
답변 제공: Manuela 님, 2024년 2월 12일
Thank you for the awesome feed back. We are thrilled you enjoyed your stay.

6/10 - 괜찮아요

Angela

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Hotel was in a rundown area. Got a flat tire and staff was not helpful with finding somewhere or someone that could help with tire.
2024년 2월에 3박 숙박함
답변 제공: LaSheba 님, 2024년 2월 7일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

8/10 - 좋아요

Tiffani

2024년 1월에 2박 숙박함
답변 제공: C. Cruz 님, 2024년 3월 21일
Good morning, Tiffani,Thank you for staying with us. We appreciate the feedback.

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
friendly nothing
2024년 1월에 1박 숙박함
답변 제공: Manuela 님, 2024년 2월 4일
Thank you for the feed back.

10/10 - 훌륭해요

Meaghan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were clean and quiet. All interaction with staff was very friendly.
2023년 12월에 2박 숙박함
답변 제공: Manuela 님, 2024년 2월 4일
Thank you for the feed back.

6/10 - 괜찮아요

Jerry 님, Spokane

좋아요: 직원 및 서비스
2024년 1월에 5박 숙박함
답변 제공: Manuela 님, 2024년 2월 4일
Thank you for the feed back.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sarah 님, 2024년 1월 22일
Thank you Christopher for the awesome feed back. We are thrilled to hear you enjoyed your stay at our property.

10/10 - 훌륭해요

Kimber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient location and clean.
2024년 1월에 2박 숙박함
답변 제공: sarah 님, 2024년 1월 22일
Thank you for your feed back.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 1월에 2박 숙박함
답변 제공: C. Cruz 님, 2024년 1월 23일
Good morning, Ronald,Thank you for staying with us. Thrilled you enjoyed your stay.

10/10 - 훌륭해요

Rhonda Gale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff, clean, comfortable
2024년 1월에 2박 숙박함
답변 제공: Manuela 님, 2024년 1월 21일
Thank you Rhonda Gale for the awesome feed back. We are thrilled to hear you enjoyed your stay at our property.

8/10 - 좋아요

Kutanya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was great. There were some patrons that had small children who were allowed to run up and down the corridor
2024년 1월에 4박 숙박함
답변 제공: Manuela 님, 2024년 1월 20일
Thank you for your feed back.

10/10 - 훌륭해요

Shanae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Manuela 님, 2024년 1월 20일
Thank you for the feed back.

6/10 - 괜찮아요

Jessie

2024년 1월에 1박 숙박함
답변 제공: Manuela 님, 2024년 1월 20일
Thank you for the Feed back.

10/10 - 훌륭해요

Barley

2024년 1월에 2박 숙박함
답변 제공: Manuela 님, 2024년 1월 16일
Thank you for the feed back.

4/10 - 별로예요

James

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Black mold in the bathroom, being accosted by a homeless person in the elevator (last year we had a drug addict banging on our door—same hotel). I had high hopes because despite last year's incident the room was clean and we had fun, but 2024's experience was just dirty.
2024년 1월에 1박 숙박함
답변 제공: Manuela 님, 2024년 1월 16일
Thank you for the feed back. We apologize that our hotel was not up to your standards. We are working tirelessly to make sure this will not happen again.

8/10 - 좋아요

Alicia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Manuela 님, 2024년 1월 16일
Thank you for your feed back.

10/10 - 훌륭해요

Robert

출장 여행, 가족 여행
좋아요: 청결 상태
2024년 1월에 3박 숙박함
답변 제공: Manuela 님, 2024년 1월 16일
Thank you for the back.

10/10 - 훌륭해요

Tetra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Next to convenient stores pharmacy and a great Brazilian all you can eat meat restaurant call Gauchinho. The staff in hotel was friendly kitchen staff super friendly and breakfast was perfect. Recommend this hotel if you want to be near downtown Asheville or medical appointments in Mission Hospital areas.
2024년 1월에 2박 숙박함
답변 제공: Manuela 님, 2024년 1월 16일
Thank you Tetra for the awesome feed back.

10/10 - 훌륭해요

Webb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: lasheba 님, 2024년 1월 11일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice remodeled
2024년 1월에 1박 숙박함
답변 제공: LS 님, 2024년 1월 11일
Thank you for staying with us. We really appreciate your feedback. Have a wonderful day.