테라스/파티오

힐튼 가든 인 애틀랜타-벅헤드 여행 후기

3.5 out of 5
힐튼 가든 인 애틀랜타-벅헤드
3342 Peachtree Road NE, Atlanta, GA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1019개 이용 후기 중 454개" "
평점 8 - 좋아요. 1019개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 1019개 이용 후기 중 137개" "
평점 4 - 별로예요. 1019개 이용 후기 중 103개" "
평점 2 - 너무 별로예요. 1019개 이용 후기 중 97개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Kyungmin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함
답변 제공: front office 님, 2023년 4월 5일
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good no complaints
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 28일
Thank you for your feedback!!

6/10 - 괜찮아요

Jessica 님, canton

좋아요: 청결 상태, 직원 및 서비스
The hotel definitely needs some updates to the beds and the mold in the bathroom. My water in the tub dripped constantly and there was mild around the bath tub. The bed was very clonky and made nouse every time i slept in it. The buffet tasted like it was 5 days old.
2024년 3월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 28일
Thank you for your feedback and I am so sorry we did not meet your expectations.

8/10 - 좋아요

Ragavndra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower head was broken. Low quality room
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 27일
Thank you for your feedback and apologize we did not meet your expectations.

10/10 - 훌륭해요

Eva

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area is beautiful & ease of getting to the shopping areas.
2024년 3월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

8/10 - 좋아요

Joshua 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

10/10 - 훌륭해요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, nice hotel close to what we needed during our stay. Clean!
2024년 3월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

8/10 - 좋아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

10/10 - 훌륭해요

Bolaji Gbenga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

8/10 - 좋아요

Amberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

2/10 - 너무 별로예요

Brianna

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is my second time staying here and will not stay again. Everything in the bathroom was old and rusted and the drain was dirty and black. The covers had stains and stains on the carpet floor. I called to request housekeeping to clean the bathrooms and beds but they never came. I will not be staying here ever again and I do not recommend.
2024년 3월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

10/10 - 훌륭해요

Yamilett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

8/10 - 좋아요

Lynn 님, Knoxville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was good. Do be aware that parking is valet only for $40 a night or self parking garage for basically the same cost.
2024년 3월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

10/10 - 훌륭해요

Macuil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, convenient property. Be prepared to pay for parking! 40 a night for valet, or paid parking garage near the property. We had a pleasant stay and will return again.
2024년 3월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

6/10 - 괜찮아요

France

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No parking in the area and a bit pricey
2024년 3월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

6/10 - 괜찮아요

Hakeem

별로예요: 직원 및 서비스
It’s a nice hotel, really enjoyed the lobby, & what I disliked is the fact that they don’t mention that they charge you 40 dollars a night for valet parking. They put a 250 hold on your credit card & deduct the valet fees from that.
2024년 3월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

2/10 - 너무 별로예요

Ronda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Love the valet guys they where awesome
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

2/10 - 너무 별로예요

Diamond

출장 여행, 가족 여행
별로예요: 직원 및 서비스
I did not get my room clean not once .
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so welcoming and helpful
2024년 3월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

4/10 - 별로예요

Sharon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that it was quite in the hotel, what didn’t like was I drove 10 hours and had to pay for parking also my bill will $000 and the hotel rep added $275 to the bill without explaining it. Expedia didn’t have my reservation. After I booked and asked to pay on the property. It was horrible start! I wonder if Expedia check the places they endorse?
2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

10/10 - 훌륭해요

Yesenia

2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 27일
Thank you for your feedback and we look forward to hosting you again.

8/10 - 좋아요

Late

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good in general. Suggest the hotel put water in the room!
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 6일
Thank you for your feedback.

10/10 - 훌륭해요

Krystal

2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

4/10 - 별로예요

Sophia

2024년 2월에 4박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

10/10 - 훌륭해요

Farrah Jenae

가족 여행
Walking distance to a strip mall
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 5일
Thank you for your feedback and we look forward to hosting you again.

10/10 - 훌륭해요

Quinten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was 10/10
2024년 3월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 5일
Thank you for your feedback and we look forward to hosting you again.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location. Had some technology problems and the tub valve leaked.
2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 5일
Thank you for your feedback and we look forward to hosting you again.

10/10 - 훌륭해요

Shereeda

2024년 3월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 26일
Thank you for your feedback and we look forward to hosting you again.

10/10 - 훌륭해요

Debralena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved it and would definitely stay here again.
2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 5일
Thank you for your feedback and we look forward to hosting you again.

8/10 - 좋아요

Brianna

2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

10/10 - 훌륭해요

jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 28일
Thank you for your response

4/10 - 별로예요

Shelbreonna

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
i saw a few bugs during my stay.
2024년 2월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 26일
I apologize for your experience, and I will take the proper measures to ensure the room is cleaned and inspected. Thank you for your feedback.

8/10 - 좋아요

Lauren 님, Lafayette

2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 3월 20일
Thank you for your feedback.

4/10 - 별로예요

Timothy Borden

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Was the most expensive trip I’ve ever had due to the pile up of paying for parking. 20$ breakfast that was terrible, and the fact I never got my room cleaned in 4 nights there is insane.
2024년 2월에 4박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 23일
I apologize for the inconvenience and I appreciate your feedback.

2/10 - 너무 별로예요

Joshua

Expedia app booked the wrong date and I was unable to get a reschedule or refund. I never checked in for this booking
2024년 2월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 23일
I apologize for the inconvenience and I appreciate your feedback.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 22일
Thank you for your feedback.

8/10 - 좋아요

Chirag

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to shopping and high end area
2024년 2월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 21일
Thank you for your feedback.

10/10 - 훌륭해요

Ibrahim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a good property with lots of restaurants around
2024년 2월에 3박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 22일
Thank you for your feedback.

10/10 - 훌륭해요

Kameika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was extremely safe for me and my dog. It was hands down the best experience that I’ve ever had
2023년 12월에 3박 숙박함
답변 제공: James Howard 님, 2024년 2월 10일
I am thrilled to hear that you felt our property provided an extremely safe environment for both you and your furry friend. Ensuring the safety and comfort of our guests, including their pets, is a top priority for us, and your words affirm that we are meeting this goal.Creating memorable experiences for our guests is at the core of our commitment, and I am delighted to know that your stay was hands down the best experience you've ever had. Your satisfaction is the ultimate reward for our dedicated team members who work tirelessly to provide exceptional service.Thank you for choosing Hilton Garden Inn Atlanta Buckhead for your stay, and we genuinely appreciate your kind words. If your travels bring you back to the area, we look forward to the opportunity to welcome you and your dog once again.Warm regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

8/10 - 좋아요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: James Howard 님, 2024년 2월 10일
Your input is invaluable to us as we continuously strive to enhance our guests' experiences. I noticed that you rated your stay with us as a 4 out of 5, and I would love to learn more about any specific aspects that contributed to your overall experience.If you have a moment to provide additional details or specific feedback, it would assist us greatly in addressing any areas where we can improve. Our commitment is to ensure that every guest has a positive and memorable stay with us.Thank you once again for choosing Hilton Garden Inn Atlanta Buckhead, and we genuinely appreciate your perspective. We look forward to the opportunity to welcome you back and provide an even more exceptional experience in the future.If you have any further comments or would like to discuss your stay in more detail, please feel free to reach out.Warm regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

8/10 - 좋아요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 5일
Thank you for your feedback!!

10/10 - 훌륭해요

shareese

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I recommend this place to everyone. The location is great. The hotel is clean and the staff are very pleasant and helpful.
2024년 2월에 1박 숙박함
답변 제공: Kemiante P. 님, 2024년 2월 5일
Thank you for your feedback!!!

4/10 - 별로예요

Jerald

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
40 dollar for valet parking is ridiculous. Only one person working on valet, same person having to take keys and park cars. People are waiting to have their cars parking or recieved and cars were all over the place, look like a mess. Definitely would not recommend this hotel in buckhead Atlanta. Advertist breakfast, but do not tell you it's $20.00 a head for breakfast buffet, ridiculous. I would suggest , DO NOT go through a third party booking, look on line at the rates and called the hotel yourself, cut out the middle man.
2024년 1월에 1박 숙박함
답변 제공: James Howard 님, 2024년 1월 31일
Thank you for taking the time to share your feedback about your recent stay with us. Your insights are invaluable as they help us enhance the guest experience.I would like to express our sincere apologies for any inconvenience you experienced with our valet parking service. We understand that efficient and organized parking is crucial for our guests, and it seems that we fell short of expectations during your visit. Your feedback about the breakfast pricing is also duly noted, and we apologize for any confusion or frustration it may have caused.Rest assured, we take your comments seriously, and we will address these issues internally to ensure a smoother and more transparent experience for our guests in the future. We appreciate your recommendation to book directly, and we encourage guests to reach out to us directly for the most accurate and up-to-date information.If there are any specific details or additional insights you would like to share, please feel free to do so. Your feedback is instrumental in our continuous efforts to improve.Once again, thank you for choosing Hilton Garden Inn Atlanta Buckhead. We appreciate your patronage and hope to have the opportunity to welcome you back for a more seamless experience.Best regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

10/10 - 훌륭해요

Mbong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay. On site staff were really helpful and the location worked just perfect for me. I was able to walk conveniently to the shopping center nearby. I’ll love to stay here again.
답변 제공: James Howard 님, 2024년 1월 27일
Thank you for taking the time to share your positive experience during your recent stay at Hilton Garden Inn Atlanta Buckhead. We appreciate your valuable feedback and are delighted to hear that you had a great stay.Our team is committed to providing excellent service, and we're thrilled that you found our on-site staff to be helpful. It's wonderful to know that the location worked perfectly for your needs, allowing convenient access to the nearby shopping center.Your feedback motivates us to continue delivering exceptional experiences for our guests, and we look forward to the opportunity of welcoming you back for another enjoyable stay. If you ever have specific preferences or requests for your next visit, please feel free to let us know, and we'll do our best to accommodate.Thank you once again for choosing Hilton Garden Inn Atlanta Buckhead. We appreciate your loyalty, and we can't wait to host you again in the future.Best Regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

8/10 - 좋아요

Antonio 님, Caracas

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is ok to spend few nights in Buckhead
2024년 1월에 1박 숙박함
답변 제공: James Howard 님, 2024년 1월 24일
We appreciate you taking the time to share your feedback on your recent stay at Hilton Garden Inn Atlanta Buckhead. Your input is valuable to us, and we're pleased to hear that you found the hotel suitable for spending a few nights in the Buckhead area.Our team is dedicated to providing a comfortable and pleasant experience for all our guests. If there are specific areas where we can further improve and earn that fifth star, please feel free to share more details. Your satisfaction is important to us, and we are always looking for ways to enhance our services.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another stay. If you have any additional comments or suggestions, don't hesitate to reach out.Best Regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

10/10 - 훌륭해요

Kevin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, comfortable room, helpful staff, onsite food and drink; we will easily stay here again when in the Buckhead area. My only knock is the room lighting, or lack thereof; needs a more central light or a more adjustable/directional desk lamp.
2024년 1월에 1박 숙박함
답변 제공: James Howard 님, 2024년 1월 24일
Thank you for choosing Hilton Garden Inn Atlanta Buckhead for your recent stay. We greatly appreciate your positive feedback about our location, comfortable rooms, and the helpfulness of our staff. It's wonderful to hear that you found our onsite food and drink offerings to your satisfaction.We value the input of our guests, and your constructive feedback regarding the room lighting is particularly insightful. We understand the importance of a well-lit and comfortable environment, and we apologize for any inconvenience caused. Your suggestion for a more central light or an adjustable/directional desk lamp is duly noted, and we will certainly explore options to enhance the lighting in our rooms.Your satisfaction is our top priority, and we are committed to making improvements based on valuable insights like yours. We look forward to hosting you again in the future and providing an even more enjoyable experience.If you have any further comments or suggestions, please don't hesitate to reach out. Thank you for being our valued guest.Best Regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

10/10 - 훌륭해요

Lakeisha

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: James Howard 님, 2024년 1월 23일
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience during your stay at Hilton Garden Inn Atlanta Buckhead. Your feedback is important to us, and we appreciate your support.If you have any specific comments or suggestions you'd like to share to help us maintain this level of service, feel free to reach out. We look forward to welcoming you back for another excellent stay in the future.Best regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

10/10 - 훌륭해요

Jonathan

2024년 1월에 1박 숙박함
답변 제공: James Howard 님, 2024년 1월 23일
We appreciate your fantastic 5-star rating! It's great to hear that you had an enjoyable experience at Hilton Garden Inn Atlanta Buckhead. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.If you have any additional comments or suggestions, feel free to share them. Your feedback is valuable to us as we strive to provide outstanding service to our guests.Best regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

8/10 - 좋아요

Matthew 님, Blacklick

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everyone was super friendly especially the valet people. Hotel seemed very clean but room was in need of updating. Only real complaint was pet relief area had very little grass and was muddy.
2024년 1월에 2박 숙박함
답변 제공: James Howard 님, 2024년 1월 20일
Thank you for taking the time to share your feedback. We are pleased to hear that you found our team, especially the valet staff, to be friendly and that you appreciated the overall cleanliness of our hotel.We appreciate your constructive feedback regarding the room needing updating and the pet relief area. Your comments are valuable to us as we strive to enhance our guests' experience. Rest assured that we will take your input into consideration for future improvements.We hope to have the opportunity to welcome you back to Hilton Garden Inn Atlanta Buckhead in the future. If there's anything specific you would like to share or discuss further, please feel free to contact us.Thank you for choosing to stay with us. We look forward to hosting you again and providing an even better experience.Best regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead

10/10 - 훌륭해요

Erin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: James Howard 님, 2024년 1월 19일
Thank you for awarding us a perfect rating! We are delighted to learn that your experience at Hilton Garden Inn Atlanta Buckhead was exceptional and that we met or exceeded your expectations.Your satisfaction is our top priority, and we appreciate your positive feedback. If you have any additional comments or suggestions, please feel free to share them with us.We value your patronage and hope to have the pleasure of hosting you again in the future. If you have any further needs or inquiries, don't hesitate to reach out.Thank you for choosing Hilton Garden Inn Atlanta Buckhead. We look forward to welcoming you back for another outstanding stay!Best regards,James HowardFront Desk SupervisorHilton Garden Inn Atlanta Buckhead