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BoaBoa Bacalar

2.5 star property
Travelers enjoy rejuvenating massages and spectacular views from the sunny rooftop, while the attentive staff ensures every detail of their stay is memorable

Choose dates to view prices

BoaBoa Bacalar captures the serene beauty of its surroundings. Guests can browse the tranquil art gallery, indulge in spa treatments, or simply relax on the sun-drenched terrace. The property offers in-room WiFi for staying connected with family and friends.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is ₩83,329
₩105,448 total
includes taxes & fees
May 28 - May 29
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About this property

BoaBoa Bacalar

  • Hotel near Lake Bacalar
  • Close to Laguna Bacalar Ecological Park, BoaBoa Bacalar provides amenities like a terrace and an art gallery on site. Treat yourself to a Swedish massage or other spa services. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Continental breakfast (surcharge), express check-out, and barbecue grills
    • Tour/ticket assistance, outdoor furniture, and a water dispenser
    • Wedding services, beach towels, and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at BoaBoa Bacalar have thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and minibars.
  • Other amenities include:
    • Restaurant dining guides, in-room massages, and guidebooks
    • Fans, housekeeping, and electrical adapters/chargers

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Guests should be aware that 2 dogs reside at this property

This property enforces quiet hours from 10:00 PM to 8:30 AM

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 44 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 300 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is BoaBoa Bacalar pet-friendly?

Yes, BoaBoa Bacalar allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 300 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at BoaBoa Bacalar?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at BoaBoa Bacalar on May 28, 2026 start from ₩83,329, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

There is free parking nearby.

What time is check-in at BoaBoa Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at BoaBoa Bacalar?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is BoaBoa Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Ecopark Bacalar and Zócalo are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 111 out of 140 reviews
Rating 8 - Good. 19 out of 140 reviews
Rating 6 - Okay. 5 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness
What a beautiful place! Corner view of the lagoon, beautiful flowersI’ Lagoon access on a nice dock with different areas for seating and lounging beautiful breakfast in the morning and stuff that went above and beyond have a cappuccino they make the best
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic design, cool amenities (kayak), amazing location (in front of the lake), healthy breakfast. Only complain would be that depending on the room, given the wood, it can be noisy if you have neighbors.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

The room was cozy and clean with a fantastic view of the forest and lagoon. All the staff was very friendly and helpful as well. We enjoyed the breakfast hand delievered every morning and were very pleased with how tidy our room was after staff came in to clean. Overall it was a fantastic place and we would definitely stay here again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Boa Boa was amazing. From the accommodations, scenery breakfast delivered in a basket to your door was perfect for our 3 night stay.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the deck by the m lagoon, the property is very quiet and staff is amazing.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I had an excellent stay here. The rooms were very comfortable, and next to the lagoon. Views from the room and the property are amazing. The lagoon is a treasure, and didn't disappoint. The staff went out of their way to make sure our stay was amazing, and that we had everything we needed.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
The property is rustic but very very cool. Definitely enjoyed it and restaurant being next-door was a great benefit !
Stayed 1 night in Dec 2024
Verified

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay but slightly overpriced

Great stay! Access to beautiful lagoon. Relaced vibe and friendly staff always willing to help. Location wasn't perfect and price could be better.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay at BoaBoa, very relaxing; the only thing I would recommend is getting a stronger Wi-Fi connection. I will definitely be back !
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Krisztina

Such a lovely eco hotel, in an amazing and breathtaking location! Very friendly stuff, always supportive and helpful, can’t wish for more. Thank you for making our stay so remarkable!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice place. Very friendly staff. Would recommend.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Margo

Liked: Staff & service, amenities
Pros: Attentive, friendly staff. Partial lagoon view from Tapir Room, storing our luggage and letting us use the oceanfront after check-out, the dock was awesome, walkable location from el Centro, simple yet satisfying breakfast. Fan and A/C options. The property is gorgeous. Cons: room is a bit weathered, smelled musty/moldy, corner near A/C looked moldy, window swollen so couldn’t open much, lack of attention in housecleaning and maintenance (ashtray overflowing from prior guest, freezer compartment overgrown with ice and cutting into fridge space, some furniture in need of repair). Perhaps other rooms were better maintained due to their full lagoon view and higher cost. Overall, we enjoyed our stay but the mold smell/look was concerning.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mariano Eduardo Cuellar

Liked: Staff & service
Nice view
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except no signs so it took us a while to find the place. Jen was the best and breakfasts were great.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, Very ecological, A true touch of nature
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Super friendly and attentive staff! Awesome location with many amenities. Relaxing and calm. Great and unique rooms!!! Excellent breakfast surprise. We had a great time! Thank you and see you soon!!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on the lake

Excellent in every way! If you're looking for a spot away from town this is it! You will need a car or bike to get into town or can get food delivered. The breakfast is amazing and filling and can get you through most of the day !
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Dení

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

The room was perfectly located with a great view of the lagoon. It had a balcony where I enjoyed breakfast and coffee or a glass of wine at sunset. The room was clean and comfortable. Staff were super friendly, caring and flexible to requests. The docks next to the lagoon are magical places too.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the lagoon and with a beautiful view. The staff was great! so kind and helpful even before my arrival. We loved the cabin and the cute breakfast basket. If wanting to go to the city center you (or the staff) can just call or text a taxi, it’s a 10 min drive.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff when over the top for myself and family. Luna, Karla were incredibly
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Cassondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa Boa was our favourite stay this vacation. All of the staff were so welcoming and helpful. The property is beautiful and all of the rooms were wonderful. We had the best sleep in the king sized beds! Having access to the water and some free kayaks really added such a bonus to our trip. I highly suggest getting up early to watch the sunrise and do a little paddle. There was lots of street parking for our car and the neighbourhood was very quiet. We look forward to our next day at Boa Boa and can’t wait to see what these amazing folks do next with their artistic talents.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff are lovely and the rooms clean and spacious. Amazing views of the lake from our balcony. Free kayaks which was a lot of fun! The views from the deck was stunning also. Breakfast, Coffe and water were included, which we enjoyed. The hotel is about a 10 min drive or 35 min walk into Bacalar. There's lots of great bars and restaurants there! The only slight negative was the noise from the road at night but ear plugs worked well and we were in one of the rooms closer to the highway. Definitely recommend staying here, we loved it. Hopefully be back again.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Atakan

Liked: Staff & service, amenities
Nice location and staff but we had a terrible night without any sleep. It’s too close to the highway and trucks will keep you up all night long.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Meike

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at BoaBoa. Our room had a terrace overlooking the stunning lagoon, it was so nice chilling out there and also enjoying the breakfast that was delivered to the room every day. We took taxis in and out of town and they were reasonably priced (MXN 70 each way). It would have been great if the hotel had a small shop to buy snacks or drinks to make things a bit easier. The staff were friendly, but we didn't really see them beyond check-in as the reception is in a different area. Overall would highly recommend for a peaceful and relaxing stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Boa Boa Hotel in Bacalar, and it was a fantastic experience. The hotel's unique charm and excellent location made it an ideal choice for our trip. The rooms were clean and well-maintained, adding to the overall comfort of our stay. A special mention goes to Luna, who was incredibly sweet and helpful throughout our visit. Her responsiveness and willingness to assist with anything we needed truly enhanced our experience. Luna’s dedication to excellent customer service is commendable and made our stay even more enjoyable. Overall, I highly recommend Boa Boa Hotel for anyone visiting Bacalar. The combination of a unique atmosphere, cleanliness, and exceptional service makes it a top choice. Thank you, Luna and team, for making our stay memorable!
Stayed 4 nights in Aug 2024