백베이, 보스턴의 공항 셔틀 제공 호텔

"It was always a great stay and the place is quiet popular among the transit travelers to and from Logan Airport. The common area is well decorated and spacious. Our room was a large King bed with accessible bathtub. The water is hard, and, there is a suspicious stain on the orange sofa, that needs a deep cleaning. But everything is in working order. The breakfast was superb, with fresh fruit salad and egg muffin toasts, boiled eggs, fruits, juices, and great coffee and some others. The shuttle service was for every 30 min. But the airport pickup could become more than 30 min in waiting and at the upper departure level, and the dispatcher or the hotel could have mentioned its pickup location in advance clearly, and we had to struggle with many pieces of luggage to the lift and many calls. "

"We had an issue with a toilet. It kept flushing without stopping at night. We called the staff and he said to us to wait until next morning 9:30 until maintanence staff comes to work. We had to stay in a room with noisy water flushing sound. After I kept asking the staff to find an emergency way, they fixed it finally. But the staff's response was not well trained and the hotel didn't have any emergency maintanence staff and system. I'll never visit the hitel again. "