Reception gave us no information of breakfast times or wifi logon.
Went to room which was disgusting. Oil on desk, drink spillage on floor. Stains on walls, stained sheets and towels, spillage over room phone and sticky. no bathroom basin plug. Loked even worse the next day with better light. Dirty smelly toilet. No plug for basin.
Elevator only goes up so have to go down using stairs. Safety box not working so was exchanged for another dusty safety box. They're not even bolted down.
Had to request clean towels and water at 6.30 at night after a long day out.