8/10 - 좋아요
Helen
가족 여행
2024년 6월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the room and the view, one of the few hotels with a balcony view in Banff. Rooms were well appointed. Refrigerator was a bit on the small side. Loved the coffee/tea service but was a bit glitchy, had to call the front desk twice since the coffee/tea were not delivered by housekeeping. Another glitch with housekeeping was that we did not have face towels. Again we had to call the front desk. The second time this happened we called the front desk and they said face towels would be delivered when they had a chance, but never came. We just made do. The hotel is walkable to the downtown area, bus passes are provided and bus service seemed good. Overall I did really like the hotel. Hopefully the minor issues are just a result of a new hotel and will be easily worked out. Enjoyed the stay and would stay again.
Helen
2024년 5월에 5박 숙박함