Breakfast and dinner served, Regional cuisine

Reviews of Bangor Aviator Hotel, BW Premier Collection

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 667 out of 1304 reviews" "
Rating 8 - Good. 380 out of 1304 reviews" "
Rating 6 - Okay. 140 out of 1304 reviews" "
Rating 4 - Poor. 70 out of 1304 reviews" "
Rating 2 - Terrible. 47 out of 1304 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay before a flight out of Bangor
Stayed 1 night in May 2024
Response from General Manager on May 24, 2024
Dear Terry,We believe you put it best; we are the perfect place to stay before a flight! Thank you for your five-star rating, and we hope to welcome you back to Bangor Aviator soon.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 22, 2024
thank you for staying at our hotel

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great spot
Stayed 1 night in May 2024
Response from General Manager on May 19, 2024
Dear Philip,We are so happy to know that you had a great time with us overall and we trust that everything was in order for your visit. Thank you, and we hope to see you again soon.

10/10 Excellent

velaga

Business traveler
Liked: Amenities
Ideal place to stay when visiting Bangor
Stayed 1 night in May 2024
Response from General Manager on May 19, 2024
Dear Velaga,Thank you so much for the perfect rating and we're so happy to know that you enjoyed your time with us overall. We trust that everything was in order for your stay and we hope to see you again soon.

10/10 Excellent

Joanne

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thank you for staying at our hotel

8/10 Good

JOHN, Park City

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Guest Serivces on May 20, 2024
Thank you for staying at our hotel

8/10 Good

ARTHUR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night to catch an early flight as this hotel was conveniently connected to Bangor airport by a pedestrian bridge. The hotel seemed to have been renovated recently therefore chemical fume smell in our room on top floor was still intense. Since we checked in late and stayed only few hours, we just let it go.
Stayed 1 night in May 2024
Response from General Manager on May 15, 2024
Dear Arthur,We appreciate you taking the time to share your feedback with us, and we're glad you enjoyed our convenient location and pedestrian bridge. Rest assured, we will address your comments with our team so we can ensure no further inconvenience due to odor is caused. It was a delight to have you join us, and we hope you'll allow us the pleasure of hosting you again soon.

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 14, 2024
We are sorry about your stay. Was there anything we could have done better

10/10 Excellent

MARY

Traveled with family
Liked: Property conditions & facilities
Convenient when travelling by air. Very clean and beds comfortable
Stayed 1 night in May 2024
Response from General Manager on May 10, 2024
Dear Mary,Thank you for your five-star review of Bangor Aviator. We're happy to hear you enjoyed our convenient location, comfy beds, and immaculate accommodations. Come back and see us anytime!

6/10 Okay

Tammy, Southampton

Liked: Staff & service
Next time will book on the non airport side as the announcements are annoying. The bathtub didn’t drain well but I told the staff when we checked out.
Stayed 1 night in May 2024
Response from General Manager on May 8, 2024
Dear Tammy,Thank you for sharing your experience with us. We're delighted you enjoyed your stay despite the inconveniences you encountered. Your feedback regarding the airport noise and bathtub drainage is noted and will be addressed by our team. We appreciate your understanding and look forward to hosting you on the quieter side during your next visit.

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we fly out of Bangor. The rooms are great and very clean and the staff are so helpful.
Stayed 1 night in Apr 2024
Response from General Manager on May 7, 2024
Dear Sheila,We're proud to be your go-to hotel in the area. It's great to know that our clean, welcoming accommodations continue to impress you. Please come stay at Bangor Aviator again soon.

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from General Manager on May 3, 2024
Dear Irene,Thank you for highlighting our convenient location. Your review is greatly appreciated, and our team eagerly awaits the opportunity to welcome you back to Bangor Aviator for another enjoyable stay.

4/10 Poor

James

Liked: Cleanliness
Disliked: Property conditions & facilities
pool closed Elevator broke
Stayed 1 night in Apr 2024
Response from General Manager on Apr 30, 2024
Dear James,Thank you for your feedback. We sincerely apologize for the issues with the pool and elevator you encountered during your stay. Rest assured that our team is working hard to ensure these issues are promptly resolved. Your input is much appreciated, and we'd love to welcome you back for a better stay soon.

8/10 Good

Tina

The check in was very easy. Clean and spacious room.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 29, 2024
Thank you for staying at our hotel . We are glad you had a great stay

10/10 Excellent

Jamelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
EZ in and out for airport access
Stayed 1 night in Apr 2024
Response from Guest Service on Apr 29, 2024
Thank you for staying at our hotel. Yes Our hotel is great location for early morning departures and late arrivals

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 14, 2024
Thank you for staying at our hotel

6/10 Okay

Ramona

Traveled with group
Liked: Cleanliness, amenities
In the process of maintenance and only had one elevator working
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Ramona,Thank you for reviewing your recent stay. We're working diligently to enhance our facilities, including the elevators, to improve the experience for our guests, and we appreciate your understanding. We look forward to welcoming you back soon, with all of our amenities fully operational to ensure a truly exceptional experience for you.

2/10 Terrible

Dale

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in had an attitude like he did not want to work there!! Very outdated and bar was hardly open.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 26, 2024
Dear Dale,Thank you for your feedback. We sincerely apologize for the lack of service you received, as well as for your disappointment with our property and bar hours. This is certainly never the impression we want our guests to have, and you can rest assured we've shared your comments internally so we can seize all opportunities for improvement. Thanks again, and we hope you'll give us another chance to change your perceptions in the future.

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay and will be back May 8
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Ron,Thank you for visiting Bangor Aviator and for taking a moment to review your stay. We are glad you had an excellent visit, and we cannot wait to see you again in May!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Room was clean and comfortable.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Wendy,It was truly a pleasure to host your recent stay at Bangor Aviator. It's wonderful to hear you had a positive experience and that you appreciated our comfortable and pristine accommodations, as well as the friendly hospitality our team provided. Thank you so much for sharing your positive review, and we hope to have the opportunity to welcome you back the next time you're in the area.

6/10 Okay

Angela

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Services on May 14, 2024
We are sorry about your stay. Was there anything we could have done better

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 28, 2024
Thank you for staying at our hotel

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

8/10 Good

Nancy

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

6/10 Okay

Angela

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel . Was there something we could have done better?

10/10 Excellent

cheryl

Liked: Cleanliness, amenities
Great food!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Cheryl,Thank you so much for the five-star review. We are so pleased you enjoy our delicious food options, and we hope you'll come back for another stay at Bangor Aviator.

8/10 Good

Kelli

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Kelli,Thank you for allowing Bangor Aviator to host your recent stay. We're happy to hear you had a pleasant experience and that you appreciated our location convenient for the airport. We're grateful for your review, and we hope to have the pleasure of your company on another occasion.

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

8/10 Good

Marc

Liked: Cleanliness, staff & service
Overall not bad
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Marc,Thank you for staying with us at Bangor Aviator! We are pleased you enjoyed your time overall, and we would be thrilled to welcome you back again anytime for a stay that is sure to exceed your expectations.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
Stayed 1 night in Apr 2024
Response from Guest Servies on Apr 6, 2024
Thank you for staying at hotel

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Next to airport .
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 6, 2024
Thank you for staying at hotel

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 30, 2024
Thank you for staying at our hotel

10/10 Excellent

Tracy

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel. We are happy that you had a great stay

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky bridge to the airport is so convenient. We always stay here before early morning flights
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Susan,We appreciate you taking the time to leave us a review. It is a pleasure knowing that you enjoyed your stay with us, particularly highlighting our convenient location. Thank you for choosing Bangor Aviator to host your stay, and we look forward to welcoming you back.

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location adjacent to the airport
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 26, 2024
Thank you for staying with us . It is a great location if you are leaving on a early morning flight or arriving late at night

10/10 Excellent

Karen

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

8/10 Good

Roland

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 26, 2024
Thank you for staying with us

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff were friendly. Parking was easy to access. Proximity to the airport was great.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for staying at our hotel . We are glad that you had a great stay

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very efficient as well as pleasant without rushing anyone, even though it was late at night and a lot of people arrived at once.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for staying at our hotel. We are happy that you had

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice looking rooms. Very friendly staff.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Dear Patricia,Thanks for choosing Bangor Aviator. We're pleased to have exceeded your expectations with our thoughtfully designed accommodations and friendly service! Our team is already looking forward to your next visit!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean hotel
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Michelle,Thanks for being our guest at Bangor Aviator. Our housekeeping team will be delighted you appreciated their hard work keeping our hotel clean and tidy! Come back again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for staying with us. We are happy that you had a great stay

8/10 Good

Rossie, Wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access to Airport
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Rossie,Your positive rating of Bangor Aviator is much appreciated! We're glad being close to the airport was convenient. Thank you for choosing to stay with us and we hope you'll return.

10/10 Excellent

Francis

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 6, 2024
Thank you for staying at our hotel

10/10 Excellent

renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Renee,We're glad you found Bangor Aviator convenient for your travels. Our team is committed to providing seamless experiences for our guests, and we look forward to welcoming you back for another comfortable stay.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for the airport and friendly staff!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Kevin,We appreciate your kind words! Our team takes pride in providing friendly service, and we're delighted you found our location convenient for your airport needs. We look forward to welcoming you back to Bangor Aviator for another seamless experience!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Just a couple comments. They had no de-cafe coffee in morning. One elevator was out making it longer wait times. And lastly, a 10.00 charge for parking took us by suprise plus using the airport parking made for extra work for us to get tickets valadated.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Andrew,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we appreciate your suggestions for improvement. Should you be in the area again, please come back to see us.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced for what is offered. Nice staff super easy airport access.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Scott,We are so happy our team served you well at Bangor Aviator! It is also great that our location made it easy for you to access the airport. Thank you for being our guest, and we hope to welcome you back soon.

10/10 Excellent

Holly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff- great location with airport right there! Pool and fitness room small but all you need!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Holly,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that our convenient location and onsite gym added to your experience. The next time you're in town, please come see us again at Bangor Aviator!