안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 저희도 기쁩니다. 다만 방음으로 인해 불편함을 겪게해드린 점 죄송합니다. 그래도 다른 큰 불편함은 없으셨던 것 같아 다행입니다. 소중한 의견 감사합니다. 앞으로 더욱 좋은 서비스를 제공하는 호텔이 되도록 하겠습니다. 저희 호텔에서 머무시는 동안 편안한 여행 되셨길 바랍니다 다음에 기회가 된다면 다시 뵙기를 바랍니다. 감사합니다. María Rosa Castillo, General Manager

##님, 우선 저희 호텔을 방문해주셔서 감사합니다. 지내시는 동안 저희 호텔에 크게 만족하신 것 같아 다행입니다. 특히 호텔의 위치와 서비스에 크게 만족하셨다니 저희도 기쁘네요. 저희 호텔은 항상 모든 투숙객 분들이 편하게 지내실 수 있도록 최선을 다하고 있습니다. 지내시는 동안 바르셀로나에서 더욱 즐거운 여행 되셨길 바랍니다. 다음에 바르셀로나를 여행하신다면, 저희 호텔을 다시 한 번 찾아주세요. 감사합니다. María Rosa Castillo, General Manager

안녕하세요 은미님 저희 Balmes 호텔에 대해 좋은 리뷰 남겨주셔서 감사합니다. 저희 직원들에 대해 좋은 평가를 해주셔서 다시 한번 감사드립니다. 지내시는동안 큰 불편함 없이 편하게 있다 가셨길 바랍니다. 다음에도 언제든 다시 들러주세요. 감사합니다. María Rosa Castillo, General Manager

고객님, 최근 숙박하신 내용에 대한 좋은 평가 감사합니다. 잘 묵으셨고 관광지와 가까운 접근성이 마음에 드셨다니 다행입니다. 헌신적인 저희 팀을 칭찬해 주셔서 감사합니다. 다음에 또 만나뵙게 되기를 바랍니다. 따뜻한 마음을 담아, María Rosa Castillo, General Manager

Thank you

Jun 님, 리뷰를 작성해 주셔서 감사합니다. 최근 방문한 고객의 서비스 품질에 대한 감사의 인사는 항상 환영이며, 저희가 지속적으로 역량을 개선해 나가는데 동기부여가 됩니다. 저희 직원 일동은 귀하를 꼭 다시 뵙게 되기를 바라고 있습니다. 건승하십시오. María Rosa Castillo, General manager

thank you

Hyewon 님, 리뷰를 작성해 주셔서 감사합니다. 즐겁게 체류하시고, La Pedrera와 같은 관광지와 대중교통이 가까우며 바르셀로나 중심부의 아름다운 Eixample 지구의 근처에 있는 저희 호텔의 위치도 마음에 드셨다니 기쁘게 생각합니다. 저희 호텔, 객실 및 서비스에 대한 좋은 평가를 남겨주셔서 감사합니다. 친근하고 전문적인 서비스를 받으셨다니 매우 기쁩니다. 편안함, 청결함 및 난방의 측면에서 귀하를 만족시켜드렸다니 기쁘게 생각합니다. 다시 만날 수 있기를 기합니다. 감사합니다 María Rosa Castillo, General manager

고객님, 피드백 감사드립니다. 침대의 우수한 편안함과 쾌적함을 인지해 주셔서 감사드립니다. 저희는”프로벵카” 메트로역에서 200미터 거리에 위치하고 있습니다. 다시 오신 걸 환영합니다. María Rosa Castillo, General manager

리뷰를 올려 주셔서 감사합니다, 손님. 저희 호텔 위치와 서비스와 청결함이 마음에 드셨다니 다행입니다. 앞으로 만나뵙게 되기를 기원합니다. 안녕히 계십시오. María Rosa Castillo, General manager

Thank you very much! We are working hard to keep up the level!

Dear Trupti,Thank you for taking the time to share your experience with us.We're delighted to hear you found our hotel conveniently located and appreciated the cleanliness of our rooms. Our team works tirelessly to maintain a high standard of hygiene and comfort, and it's gratifying to know that it contributed positively to your stay.We look forward to the opportunity to welcome you back and provide an even more enjoyable stay. Warm regards,María Rosa Castillo, General Manager

Dear Enoc,Thank you for your positive review.It's delightful to hear that our staff's friendliness and helpfulness stood out during your stay, as we always strive to provide exceptional service. We're also glad to know our central location contributed positively to your experience, making it convenient for you to explore Barcelona. Your compliments on the comfort of the bed and the cleanliness of your room are greatly appreciated; our team works diligently to maintain impeccable standards.We look forward to a return visit from you in the future.Best wishes,María Rosa Castillo, General Manager

Gentile Mattia,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia apprezzato la camera per quanto riguarda spaziosità e pulizia, aspetti che riteniamo fondamentali per una permanenza di qualità. Ci dispiace però che la posizione della camera al primo piano e la finestra affacciata sul giardino interno e sulle scale dell'hotel non siano stati di suo completo gradimento. Desideriamo assicurarle che offriamo una varietà di sistemazioni e saremmo felici di trovare insieme la camera che meglio si adatta alle sue necessità in una prossima occasione.Saremo lieti di poterla accogliere di nuovo presso il Balmes in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.María Rosa Castillo, Direttrice generale

Dear Sushma,Thank you for sharing your review.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,María Rosa Castillo, General Manager

Dear Yoshiyuki,Thank you for your kind review of your recent stay at our hotel.We're pleased that you had a pleasant stay with us.All of the team look forward to seeing you again in the future.Kind regards,María Rosa Castillo, General Manager

Dear Sahin,Thank you for your review.We're delighted to hear that the cleanliness of your room met your expectations, as our team works diligently every day to ensure our rooms are impeccably maintained. It's also wonderful to know that you found our staff to be good, as we strive to provide exceptional service to our guests. Your satisfaction with the overall condition of the hotel and the amenities provided is much appreciated, reflecting our commitment to a high-quality guest experience.We look forward to welcoming you back in the future.Kind regards,María Rosa Castillo, General Manager

Cher Vincent,Merci pour cet aimable commentaire sur notre établissement.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié notre emplacement de choix.Votre satisfaction fait la nôtre.Bonne année 2024 et au plaisir de vous revoir très prochainement pour un nouveau séjour de qualité,María Rosa Castillo, Directrice générale

Estimado Jaime Arturo,Nos alegra enormemente leer que encontró nuestro servicio excelente y que la atención e información brindada por nuestro personal estuvieron a la altura de sus expectativas. Es gratificante saber que nuestro desayuno variado y con opciones catalanas fue de su agrado. La ubicación céntrica del hotel es algo de lo que nos enorgullecemos, ya que facilita el acceso a numerosos puntos de interés y zonas comerciales.Muchísimas gracias por su confianza y sepa que estaremos a la espera de recibir la grata noticia de su vuelta. Un saludo muy cordial,María Rosa Castillo, Directora general

Querido huésped,Estamos seguros de que habrá tenido una experiencia inolvidable en nuestra ciudad y estamos muy contentos de haber podido formar parte de la misma.Su puntuación nos da la idea de que su estancia en nuestras instalaciones ha sido muy positiva. Centramos nuestros esfuerzos en hacer que la experiencia de quienes nos visitan sea agradable y nos alegra haberlo conseguido en su caso.Agradecidos por su confianza será un placer para nosotros volver a recibirle siempre que regrese. Un afectuoso saludo y le deseamos un ¡Feliz Año Nuevo!María Rosa Castillo, Directora general

Dear Yi,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Sending warm wishes for the festive season,María Rosa Castillo, General Manager

Dear Guest,Thank you for letting us know that you enjoyed your stay.We are delighted that everything met your expectations and that you appreciated our high standards of service.We look forward to welcoming you back. Sending warm wishes for the festive season,María Rosa Castillo, General Manager

Estimada Kalpana,Apreciamos que nos dejara su favorable valoración.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos.Esperamos volver a verle muy pronto. Un saludo muy cordial y feliz navidad.María Rosa Castillo, Directora general

Querido Robert,Estamos muy orgullosos de poder leer que tuvo una óptima estancia con nosotros.Siempre resulta muy gratificante que nuestros clientes nos dejen sus opiniones después de pasar unos días con nosotros. Cuando, además, esas opiniones son tan positivas como las suyas, la alegría es doble. Estamos orgullosos de haberle brindado una estancia, confortable, agradable y a su gusto y de que se lleve tan buen concepto de todo el personal del hotel y de las atenciones recibidas.Esperamos que nos vuelva a visitar muy pronto. Atentamente,María Rosa Castillo, Directora general

Dear Didem,Thank you for sharing your opinion of your stay with us.It's always a pleasure to welcome a returning guest and it’s wonderful to hear that our central location has consistently met your needs, providing easy access to Barcelona's vibrant heart and its array of restaurants. We're also delighted that our commitment to cleanliness has contributed to your enjoyable stays. Our team takes great pride in maintaining a pristine environment for all our guests.We look forward to the pleasure of seeing you again in the future. Kind regards,

Apreciado José,Nos ha encantado que nos haya elegido como su alojamiento ideal y nos alegra que se lleve tan buen recuerdo de su experiencia en nuestro establecimiento.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,María Rosa Castillo, Directora general

Apreciada Adelina,Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo,María Rosa Castillo, Directora general

Dear Peter,Thank you for such a positive review.We're delighted to know that our staff, including Paco, made a positive impact during your stay; our team is committed to providing exceptional service at any hour.We look forward to welcoming you again.Best regards,

Estimado huésped,Nos alegra saber que nuestro hotel superó sus expectativas y que disfrutó de su estancia con nosotros.Agradecemos sus amables palabras sobre la limpieza de las habitaciones, el estado del hotel, nuestras instalaciones y el servicio brindado por nuestro personal. Siempre nos esforzamos por ofrecer la mejor experiencia a nuestros huéspedes y nos complace saber que lo logramos en su caso.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,

Estimado Daniel,Su puntuación nos da la idea de que su estancia en nuestras instalaciones fue, en líneas generales, positiva. Centramos nuestros esfuerzos en hacer que la experiencia de quienes nos visitan sea agradable y nos alegra haberlo conseguido en su caso.No obstante, echamos en falta más información acerca de los aspectos que considera susceptibles de mejora para poder lograr la máxima puntuación en su próxima visita. Los testimonios de los huéspedes son de suma importancia para nosotros en tanto que nos ayudan a prosperar.Esperamos tener la ocasión de volver a darle la bienvenida nuevamente. Un saludo,María Rosa Castillo, Directora general

Dear Lok,Thank you for taking the time to share your feedback.We are delighted to hear that you found our room to be nice and appreciated the cleanliness and service provided by our team.We look forward to welcoming you back for another enjoyable stay.Best regards,María Rosa Castillo, General Manager

Sehr geehrte Brigitta,vielen Dank für Ihr positives Feedback!Es freut uns sehr, dass Sie die Sauberkeit des Hotels und unser Frühstücksbuffet mit großer Auswahl und frischem Obst schätzen. Wir sind stolz darauf, unseren Gästen ein angenehmes Ambiente und leckere Speisen zu bieten. So gestärkt konnten Sie sicher gut in den Tag starten.Wir freuen uns, dass Sie bei Ihrem nächsten Besuch in Barcelona gerne wieder bei uns übernachten möchten.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,María Rosa Castillo, Hoteldirektorin

Dear Arvin,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,María Rosa Castillo, General Manager

Gentile Luca,Grazie per averci fatto conoscere la sua opinione.Ci dispiace leggere che la camera le sia sembrata piccola e buia. Offriamo differenti tipologie di camere con diverse dimensioni e caratteristiche, e saremo felici di aiutarla a scegliere quella più adatta alle sue esigenze in una prossima occasione.Le porgiamo i nostri più cordiali saluti.María Rosa Castillo, Direttrice generale

Dear Laura,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,María Rosa Castillo, General Manager

Chère Lucile,Merci d'avoir pris le temps de cette évaluation.Nous sommes ravis de lire que vous avez trouvé la chambre agréable. Cependant, nous avons des chambres avec des vues différentes, certaines donnant sur la rue et d'autres sur notre patio intérieur. Lors de votre prochaine visite, n'hésitez pas à nous faire part de vos préférences et nous ferons de notre mieux pour vous attribuer une chambre qui répond à vos attentes en termes de luminosité.Au plaisir de vous revoir pour un séjour parfaitement réussi,

Dear James,Thank you for this kind review.We are delighted to hear that you appreciated the beautiful facility and the unique African art collection throughout the hotel. It's great to know that you found our rooms to be modern and efficient, and that our front desk staff was helpful and efficient.Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back in the future.We look forward to your next visit, Best regards,María Rosa Castillo, General Manager

Dear Jennifer,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that you were pleased with your room, the extras provided, and the service you received during your stay. Our team works hard to ensure our guests have a comfortable and enjoyable experience, and it's great to know that we were able to meet your expectations.Thank you once again for your review, and we hope to see you again soon.Best regards,María Rosa Castillo, General Manager

Dear Mohamad,Thank you for taking the time to share your opinion with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We all look forward to the pleasure of seeing you again in the future. Kind regards,María Rosa Castillo, General Manager

Estimada Esperanza,Nos complace saber que disfrutó de nuestra excelente ubicación, así como de la limpieza y comodidad de nuestras habitaciones. También nos alegra saber que nuestro personal brindó un servicio impecable durante su estancia.Esperamos poder disfrutar nuevamente de su compañía en un futuro próximo. Un saludo cordial,

Dear Guest,Thank you for positively reviewing your visit.It means a lot to know that you appreciated our high standards and comfortable rooms.We hope to welcome you back.Best wishes,María Rosa Castillo, General Manager

Chère Marie-Claude,Merci pour la rédaction de cet aimable commentaireNous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir la joie de vous revoir très prochainement.Bien à vous,María Rosa Castillo, Directrice générale

Beste Berthold,Bedankt voor uw enthousiaste beoordeling!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,María Rosa Castillo, General Manager

Kære gæst.Vi er glade for at høre, at du nød dit ophold her på Balmes og at servicen var tilfredsstillende.Vi håber at se dig igen snart på vores hotel.María Rosa Castillo, General Manager

Chère Anna,Merci pour cet aimable commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi.Bien à vous,María Rosa Castillo, Directrice générale

Dear Annett,We appreciate receiving your opinion concerning your recent stay.We are delighted to hear that you found our hotel great for a short stay and appreciated our service and room cleanliness.Regarding the pool, we would like to assure you that our pool filters are working all the time while the pool is available for use, and we clean the filters every single day. We also control the water PH and chlorine levels daily. However, we understand your concern and will take your feedback into account to improve our pool maintenance. As for the sunbeds, we acknowledge the space limitations and will consider your suggestion for future improvements.We hope to see you again in the future.Best wishes,

Apreciado Graham,Nos alegra que su estancia haya sido, en líneas generales, satisfactoria. Trabajamos a diario para la satisfacción de quienes nos visitan y nos alegra saber que lo hemos logrado en su caso. Lamentamos, sin embargo, no haber podido proporcionarle un descanso de calidad. Los comentarios de nuestros huéspedes siempre son de suma importancia para nosotros y, en su caso, echamos en falta mayor concreción para saber en qué aspectos podemos mejorar.Esperamos volver a recibirle en su próxima visita. Saludos cordiales,María Rosa Castillo, Directora general

Estimado Juan José,Gracias por su reseña acerca de su estancia en nuestro hotel.Sentimos no haber podido ofrecerle, a tenor de su valoración, una experiencia 100% satisfactoria.Le pedimos si nos puede explicar qué ha motivado su valoración.Saludos cordiales,María Rosa Castillo, Directora general

Beste Frank,Bedankt voor uw beoordeling en feedback.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Vriendelijke groet en graag tot ziens,María Rosa Castillo, General Manager